Mac Haik Ford Lincoln Georgetown
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Customer Reviews of Mac Haik Ford Lincoln Georgetown
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Joe Palomarez
by Satisfaction on 05/01/2025
updated 05/07/2025
Joe was great. He took care of everything he could before we got there. The process was smooth and easy and he helped us get everything we wanted. In and out in about 2 hours with a new car.
134 reviews
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Purchase new 2019 Raptor
by TDSHELBY on 11/13/2019Kevin Long was my salesman. Kevin went out of his way to make purchasing my new truck enjoyable. He was very knowledgeable about the product and helped me get the best deal possible. Everyone in the dealership was a pleasure to work with… including reception, sales, sales manager (Dustin) and business manager (Shannon).Doc the salesman was outstanding
by Donovan ford on 10/15/2019updated 10/22/2019Awesome experience. Doc was low pressure but very effective.Always Great Service
by pkanderson on 10/05/2019updated 10/11/2019My 2017 Explorer XLT was taken to the dealer for it's routine 20,000 mile maintenance. Service was prompt; vehicle in and out in less than 4 hours. All items completed as requested.Anthony Tompkins
by Dont have on on 10/09/2019Allen and mark did a fantastic job. Buying a new vehicle is a long and tedious process both of them did everything they could to keep us educated, comfortable, and entertained.Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great service on several visits
by ford_man4 on 08/28/2015Dealer service is really exceptional. All work has been done in a professional and timely manner. The service personnel are really courteous and helpful. Also fun to deal withRIP OFF!
by MFULLER08 on 02/12/2015Wow. I wish I could give you zero stars! I purchased a vehicle from you one month ago. We ended up being in a minor accident and took our vehicle to a body shop, once there they discovered serious problems with the vehicle that are… unrelated to the accident. I am so disgusted with your company. What a disappointment. After talking to them trying to resolve this they told me it was an "as is" car, unfortunately they fixed this car wrong, this is an electrical issue that THEY DID before I left the lot because of concerns I had and it was never done correctly. I thought your salesman was honest and that you were a reputable dealership. We asked specific questions about the vehicle and we were lied to. I will make sure everyone that is seeking to purchase a vehicle stays away from YOUR dealership. You don't tell a customer that the car has had a full safety inspection and it's a great vehicle, then allow a mother to drive off with her 6 children when it was unsafe!!! Either your salesman is a fool or your mechanics are not qualified, I am thinking both may be the case.Great buying experience
by kevin1957 on 10/28/2014David Ward was the sales rep that I dealt with. My buying experience exceeded my expectations. No haggle; great price; no surprises. Will recommend any time!!I will only buy from Mac Haik Ford Lincoln Mercury in Georgetown
by stanb1992 on 07/10/2010I bought a car here 5 years ago. No big deal, ppl buy cars all the time. Hwvr, this dlrship has shown me time and again why I should never go elsewhere. The service dept never pressures me to fix stuff unless its a danger to leave it… unfixed. Then when I totaled my car in an accident last year, the Top Manager there helped me personally cause i was so upside down. I have bought lots of cars in my day, but this is beyond a car deal, they are a great bunch of folks.I agree!!!!!
Lost me on the followup call
by badama on 07/24/2009I went to get my oil changed I had a mostly pleasant experience. The only part that I felt could use improvement was the waiting area (or lack thereof). The waiting area had 4 chairs pushed up against a wall outside some offices. Most of… the room was taped off or being used for sales/rental. So I gave the waiting area a poor review on the survey that was sent to me. What I didn't appreciate was being called about the survey and chewed out by the Mac Haik contact because of the low survey. Typically followup calls are to make the customer want to return, well now I'll never go back.[violative content deleted]
by sargfish7 on 10/03/2008After finding GREAT rebates on the internet, offered by Ford..I visited Mac Haik, Georgetown, Tx. and found the truck I wanted... When I talked to sales, they claimed they didn't know about the rebate program... I go home, print out the… rebates, return to Mac, show the salespeople.... They are sorry about the mix-up... We talk, they agree I am entitled to the rebates... I pick out a truck.. I ask what will be the final cost.. I am already pre-approved for a loan thru my credit union (7.5%).. They say I must wait to talk to the FINANCE man... I go home... I call Mac back... They say everything is ready... COME ON IN... My wife and I return to Mac... It is night time... My truck is waiting under the bright lights, looking beautiful.. The salesman keeps telling me just how beautiful the truck is.. I keep asking, WHAT IS THE FINAL PRICE????? The salesman says he cannot give me that information... I have to talk to the FINANCE man... We wait and wait.... Finally we are ushered into the finance room...there are several people there... They start shoving papers at me, for me to SIGN...I read the SMALL PRINT.... WHAT???? NO BIG REBATE???? A FINANCE CHARGE OF 14.9%????? You've got to be kidding... I am FURIOUS... I start shouting obscenities about WASTING MY TIME, AND MY WIFES... My wife is terrified.... I grab her and we start to leave.. People are yelling for us to come back.. We go home... The very next day I bought a NEW CHEVY!!Bought another one!
by TXCobra on 10/31/2012updated 06/07/2025Yet another great experience at Mac Haik Ford and David W. took great care of me as usual!David W.
by MIllertme81 on 10/19/2012updated 06/07/2025David W. is by far the best saleperson I have ever dealt with when it comes to purchasing a new vehicle. He is upfront honest and not pushy I would recommend him and this dealership to anyone.Great Dealership to purchase a vehicle
by eddiegaus04 on 10/19/2013updated 06/07/2025My wife and I visited Mac Haik a while back and met Ted L. We explained our situation to Ted that we were just looking but, were interested in a new Mustang GT and weren't exactly sure when we were going to ready to purchase. Ted L. spent… quite a bit of quality time knowing this and was very friendly and helpful. We were finally ready, looked for Ted and to our surprise he remembered us along with the Mustang GT that interested us. Ted Li made this experience very pleasurable, comfortable and easy. Ted is an extremely personable individual and well versed in the business. Based on our experience through Ted, we have decided to do future business with Mac Haik along with Ted L. and would certainly highly recommend to anyone which we already have. Again we thank you Ted L.!!!!!!!!Kelly Is AWESOME!!!
by paraclete on 10/24/2012updated 06/07/2025I recently purchased a used vehicle and was very skeptical of the "car salesman" but Kelly M. made my buying experience easy. Thanks Kelly. S LeeMYFusion
by mazaus on 06/01/2011updated 06/07/2025The sales manager and ales staff went out of thier way to get me the best offer they could. I was talking to ohter Ford dealers, but Mac Haik wanted to keep me as a customer and came up with the final and best offer. The service department… is another reason I stayed with Mac Haik.Pleasant car buying experience
by CO2 on 10/18/2012updated 06/07/2025After searching at other local dealerships and online, we found the best inventory and price at Mac Haik. I wouldn't hesitate to return when it's time to purchase another car/truck. Our salesman, Lukas W., was pleasant and easy going, not… pushy at all. My husband delayed buying a new truck because of all the high pressure and overall bad experiences at other dealerships. We will definitely recommend them to others....Outstanding!
by policemustang on 02/01/2013updated 06/07/2025Mac Haik Ford-Lincoln in Georgetown, Texas was a pleasant dealership to work with. My salesman was David W. He was most kind and understanding. Very knowledgeable and patient. Mr. W. was up front and straight forward. No tricks, no hassles,… no games. Just business. All of the staff at Mac Haik Ford-Lincoln were most pleasant. The car was presented in a clean and satisfying manner. I look forward to buying there again.Best Buying Experience in a long time
by NewCMaxOwner on 10/24/2012updated 06/07/2025We had an awesome experience at Mac Haik Ford in Georgetown. Craig L. IS our sales guy, he spent a lot if time with my wife and I answering all of our questions and taking us on multiple test drives to make sure it was the car for her. He… is very knowledgeable about the cars we drove Fusion and the new C-Max. I highly recommend visiting with him if you are looking for a new car. We did purchase a 2013 C-Max and my wife is loving the fuel savings already.Excellent buying experience
by decoy4 on 10/10/2012updated 06/07/2025I stopped at Mac Haik Ford in Georgetown to talk with Art E. about the possible trade and purchase of a new Escape. Art was most helpful in locating an Escape Limited in the inventory. We were able to negotigate an exemplary sales… contract. Our family has been happy with the purchase and would recommend Art E. and the Mac Haik Team.Great Job
by jacko10 on 03/29/2012updated 06/07/2025We purchased a F-150 FX4. We were stuck betweem 2 different trucks and our sales agent, David Ward, made sure all questions were answered and pulled the trucks together so we could compare. The store was closing and David, the sales manager… and the finance manager stayed late to make sure the deal was done and done correctly. David found all the deals he could for the truck and tried all of them even if I didnt qualify for them he still tried. Everytime we take the truck in for routine service David and the other gentlemen we met that night come out and talk to us, making sure were still happy with out purchase. I would and will recommend David Ward and Mak Heik Ford to all friends, family and ayine else that is looking to buy a car or truck. Awesome customer service, great personal service.Excellent buying experience
by tanjacalder on 03/31/2012updated 06/07/2025We bought a Ford F-150 4x4 today and probably had one of the smoothest buying experiences ever! David Ward is an exceptional saleman! He was able to answer our questions quickly and toke our time into consideration. Great buying experience!
About our dealership
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great truck buying experience with Kevin! If there is anything else we can do to assist you, please let us know! Take care!
by Celeste Chavarria on 11/15/2019