Glenn Polk Autoplex - Chrysler Dodge Jeep Ram
Customer Reviews of Glenn Polk Autoplex - Chrysler Dodge Jeep Ram
Review type:
Great experience
Your Place To Buy!!
by Grant Wills on 10/03/2024updated 10/12/2024The sales team was professional and not pushy. The process start to finish was flawless! DFW and Southern Oklahoma’s got to dealership!Thank you, Grant. Yes, people drive from all over DFW and southern Oklahoma to do business with our family of dealerships. We appreciate you.
Low Pressure Approach
by Jeep Cherokee on 10/09/2024Frank worked with us in a no pressure way, to get into a nice used car.Low pressure is how we roll! Thank you for coming to see us.
Excellent buying experience
by James T on 10/08/2024Purchased a 2025 Ram Rebel from Joel Gomez. Joel was polite, professional and provided excellent communication during buying process. The price was competitive and there were no hidden dealer mark ups. I would definitely recommend this… dealer to friends and family.Thank you, James. Joel is a straight shooter and has been a part of the Polk Family for a long time. Enjoy that Rebel.
Dodge
by Chevy pat on 10/03/2024updated 10/09/2024Great service.. Friendly personal who took there time with showing me about my new purchase.. Had everything set up for me to be in and out the door in 30 mins. Was great. .. !!! Time is money. 😆You bet! Time is money, for sure. 30 minutes is faster than door dash:) Thank you for coming to see us.
Ram Rebel
by Ryan B on 10/07/2024Very friendly low pressure salesman Brian got me everything I asked for and was extremely helpful he even canceled his doctors appointment to make sure everything went smoothly.Thank you, Ryan. Brian is a good dude.
Great Service
by Lola on 09/29/2024updated 10/07/2024My sister and I always use Glenn Polk service department to service our Jeeps while in town visiting family. The guys there are kind and very attentive to every detail.Thank you so much, Lola. I love hearing that y'all wait to service your vehicle until you are here local::)) We will see y'all next time.
Easy as1 2 3
by Satisfied on 09/28/2024updated 10/07/2024The salesman I dealt with was very courteous and knowledgeable of the vehicle. He was as accommodating as possible.1 2 3 easy peasy!!::)) Thank you.
Great Service
by Robert on 09/28/2024updated 10/04/2024The service department personnel are very professional. My vehicle was completed in a timely manner. I will recommend this facility to my friends Thanks a job well done.Thank you as well, Robert.
Great Staff!
by Nick Garcia on 10/03/2024I recently purchased a pre-owned Jeep Wrangler from Glenn Polk in Gainesville TX. My salesman, Tanner, was absolutely fantastic and easy to work with. Elizabeth in finance was equally as professional and accommodating. They made the process… easy and enjoyable. I've had interaction with previous dealerships that were less than ideal so to find a location like Glenn Polk in Gainesville in refreshing. Thank you guys!Thank you, Nick. Tanner and Elizabeth make a great team. All of the Glenn Polk dealerships make car buying chill and fun.
Friendly great selection great price.
by Josh G on 09/28/2024We had Tanner as a salesman. We had talked over the phone about the truck. We were done in less than 2 hrs. It flew by.Heck yeah!! Thank you, Josh. Tanner is a great guy.
Best car buying experience hands down
by Jeep4xe on 09/26/2024First time we came to test drive 2 vehicles. They were both ready. the second time we came to purchase one of those 2 vehicles. All the paperwork was done. The car was clean and sitting outside, ready for us to take it. The sales crew here… is top-notch. These are people that you could consider friends. I will come back and purchase every vehicle. From these people.Thank you very much for sharing your experience and for coming to see us. I love the "friends" comment you made, and that is exactly how we feel as well. Being family-owned and operated for 30 years allows us to take care of folks a little differently than most other dealerships.
Fantastic Service
by LaJ on 09/26/2024I’ve been having my truck serviced here for about 6 years. They are always very professional and knowledgeable. They keep track of service that my truck needs, but don’t push or over sell things. The building and facilities are clean. I… would highly recommend Glenn Polk Ram.Thank you so much for continuing to trust us with your service needs for 6 years. Our customer loyalty speaks volumes to the quality of people who work for Glenn Polk Auto Group - we are blessed.
Outstanding service
by Jeff on 09/25/2024The folks at Polk Dodge are great. Do what they say and stand by it. My go to place for service.Thank you, Jeff. We appreciate you very much!
Great prices and flexibility.
by Juan G on 09/24/2024They had the lowest prices I could find on the truck I wanted but they were 2 hours away from me. So they stayed late so I could go after work and make the deal on the truck!Thank you, Juan. People drive from all over Texas and Oklahoma to do business with us. Glenn Polk Auto Group has been here for 30 years, and we are very blessed.
Amazing service!!
by R Mishark on 09/21/2024Awesome day with Les, Mike and Chad at Glenn Polk in Gainsville!! Thank you for making another jeep purchase such an enjoyable experience! You guys are the BEST in business!Heck yeah!!! Teamwork makes the dream work:) Thank you for coming to see them.
Excellent follow-up
by Jeff on 09/19/2024Eric and his service team at Glen Polk Dodge Ram stepped up when I had electrical issues with my recently purchased 2022 Ram 1500 Limited. Even though I didn’t purchase my truck from GP it didn’t matter, I felt like I received excellent… service from the moment I walked in the dealership. Eric already had a rental truck available to me, he outlined exactly what his team was going to do and said he would stay in contact with me throughout the process. Well he did what he said, everyday I either received an email or phone call updating me on their findings and progress. Even though it took longer than expected Eric was always keeping me informed, I had the rental so I just wanted the truck fixed. Their team along with Eric delivered on their promise. I highly recommend using GP for all your service needs.Thank you, Jeff, for sharing your story. Eric is a good man, and we are thankful to work on anyone's vehicle, no matter where they purchased it. Communication between the dealership and the customer is absolutely paramount. We will see you next time.
Care takers
by Alycia on 09/19/2024The dodge jeep service department is the only place I will take my 2016 Jeep Cherokee! These young men take care of this traveling woman! Thank you so much for giving me confidence to drive across the country every year!Thank you, Alycia. My heart is full when you describe my team as 'care takers' - that tells me everything I need to know:) Thank you for always bringing it to us and safe traveling.
Dang it all! Just went looking and once again, bought a new truck!
by Michael Brown on 09/08/2024updated 09/19/2024These folks know how to treat you right, keep all the info clear and cards on the table. No surprises!Thank you, Michael. Cards on the table is what we do!!!
Great Service
by Vanessa Donovan on 09/12/2024recently took my Jeep to Glenn Polk for service and diagnostic, and I couldn't be more pleased with the experience. From the moment I arrived, the team was incredibly prompt and professional. They greeted me and immediately checked me in… and reviewed what they would be doing to work on my vehicle. Communication throughout the entire process was top-notch. They kept me updated on every step, explaining what needed to be done and why. There were no surprises, just straightforward, honest communication. It was clear they genuinely cared about making sure I understood the service my Jeep was receiving. What really impressed me was the speed at which they completed the work. I expected to be without my vehicle for a significant amount of time, but they had everything diagnosed, serviced, and fixed in what felt like no time at all. When I picked up my Jeep, everything was running smoothly. I highly recommend Glenn Polk to any owner. Their promptness, clear communication, and efficient work have earned them a loyal customer in me. Thank you for making the service experience so effortless and stress-free!Wow, this review of my team is incredible. I am always humbled when customers such as yourself take their time to tell the world about your experience with our staff. Glenn Polk Auto Group has been blessed with amazing employees and customers for 30 years! Thank you, thank you, thank you.
Quick! Easy! Friendly!
by Lauren M on 09/05/2024Everyone at Glen Polk was friendly, helpful and quick to get us in a new car! I went in there with an idea and found my perfect car quickly and left that same day with it!Thank you for the five stars, Lauren, and enjoy your new car.
Outstanding Folks!
by Tim Richards on 08/27/2024updated 09/04/2024We have bought several vehicles through Glenn Polk. They make it such an easy and smooth process. They have always been good to us whether it was in the service department or in sales/ finance. Great folks!Thank y'all very much for being so loyal to the Glenn Polk Family!!!
Our Chrysler, Dodge, FIAT, Jeep, RAM dealership has been in the Gainesville, Cooke County, Grayson County, and Denton County areas for over 22 years, and we’ve been family owned and operated since 1998. That’s 3 generations of our family dedicated to helping you get the best customer service possible. In that time, we’ve strived to help our community, and not just by providing our customers with quality vehicles. We’ve contributed to many admirable causes here in Gainesville, including Make-a-Wish Foundation, Tattered Flag Project, Casualties of War Foundation, and the Boys and Girls Club. We look forward to continuing the lasting relationship we have with these foundations in our community.
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
- Authorized Parts Store
- English
- Spanish
Thank you, Terry! We’re so glad Frank had the vehicle ready and waiting for you—no pressure, just a smooth and professional experience from start to finish. It’s great to hear our finance team made things just as easy. We truly appreciate your kind words and look forward to seeing you again in the future!
by Trent Polk on 07/15/2025