Glenn Polk Autoplex - Chrysler Dodge Jeep Ram
Customer Reviews of Glenn Polk Autoplex - Chrysler Dodge Jeep Ram
Review type:
Les is the Best!!
5 stars ++++++++
by Lee Ann on 02/07/2024Glenn Polk is the best. My service manager Randy is great. He is very professional and knowledgeable. They keep the maintenance on my truck up to date. They answer any and all questions I might have. I don’t live really close so I really,… really appreciate that they can shuttle me back and forth. I would give them more than 5 stars if possible.Thank you very much, Lee Ann. We will take FIVE STAR ++++++++++ every time:) Randy is a great guy.
Thank you!
by Kim M on 02/06/2024My truck broke down while hauling a 5h trailer to Kansas when going through Gainesville. They got it in quickly and fixed ahead of schedule.Thank you, Kim. I am happy our team was able to get you out of a tough situation.
BEST CUSTOMER SERVICE
by Larry on 02/03/2024We ALWAYS use Glenn Polk Dodge Service—GREAT bunch of guys in this department. Thank you to Eric & his TEAM for providing, consistent, quality Service, no matter what is needed.Heck yeah!!!! Thank you, Larry. Eric and his team do an amazing job. We appreciate you always coming to see us.
Family place
by Troy on 02/03/2024They take care of you as if you were there own family not a dealershipThank you, Troy, family is exactly how you should be treated.
Go to Glenn Polk they treat you like real folk!!
by Tony on 01/31/2024They have the best attitude for a dealership that I have ever done service with. They treat you with dignity and friendship, thanks for that!!Thank you for the friendship as well, Tony.
They care!
by Sweet Tea on 01/30/2024The sales and service staff went out of their way on a Saturday to get us on the road to Nebraska and back for a new job by Monday! No other dealership would have done it!I absolutely love these kinds of reviews. As the owner of the dealership, it makes me very proud of our team. I'm happy we got you back on the road to Nebraska and good luck with the new job.
Great Experience
by L Colwell on 01/29/2024Salesman was very friendly and knowledgeable, as well as Finance department. Overall a great experience!! In and out very quickly. No hassles and no issues!! Great dealership to trade with!!! Thank youThank you very much as well. We are very blessed with a great team who does try to keep things simple and take care of folks.
Professional guidance on our Truck purchase
by cowgirlmom on 01/28/2024Les is extremely professional and helpful. We were in a bind. Our son attends college in Texas, he competes in College Rodeo in 3 events and is a Pro Rodeo cowboy. The truck he had was looked at by 5 mechanics and they could not find the… problem. The driveline fell out, blew through the transfer case and shattered it, ruined the transmission and a lot of other damage. Blessed he was not hurt and it did not hit his trailer loaded with his 3 horses. We were unsure of how to get him a truck as we live in Wyoming. After contacting a friend who buys from Les, I gave him a call. After about a week of looking and calls and asking him questions, we felt very comfortable getting a truck with him. Yesterday our son picked up the 2023 Ram 3500. We just want people to know if you are looking for a Truck, Les Graham is your guy. Thank you Glenn Polk Auto Plex!Happy Customer
by Steve Harper on 01/27/2024Ask for Frank Villarreal.Perfect salesman could probably help anyone who ask for it. A true asset to your company.Thank you, Steve, and yes, Frank is a huge asset the the Glenn Polk Family of Dealerships. We appreciate you coming to see us and taking the time to give us a shout-out.
Oil changed
by Claude M on 01/25/2024Excellent staff ! Very professional. I’m less than 10 minutes away from a Dodge dealership but I’d rather drive 45 minutes away to get my suv well taken care of . Jacob was excellent ! I finally found a place I can rely on .Thank you, Claude. I love hearing that. Sorry the Dealer that’s closest to you doesn’t take care of you like they should but I’m glad you come 45 minutes to see Jacob at Glenn Polk.
Jeep repairs
by Robert magar on 01/24/2024Randy in the service dept was awesome. Kept me up-to-date with all the service details on my jeep and got it in and out fast. Would Hightly recommend them for service and sales!Thank you for the high recommendations, Randy is awesome.
Best ever
by Robert D on 01/19/2024I was please with my total experience. From the friendly staff, the comfortable waiting area with snacks and drinks to the short period I had to wait.Thank you, Robert. I am happy to hear that we hit all those marks. Happy New Year.
Great place to buy a car!
by Laurie on 01/18/2024They are efficient and quick ! Really good people to buy a car from . Jason was very friendly and informative!Thank you, Laurie. Jason has been with me for over 20 years and takes great care of folks.
Recall review
by Barry on 01/17/2024Very friendly and efficientPerfect! Thank you, Barry.
Health check for Jeep(Always Dirty)
by Williams on 01/15/2024This dealership is great! They are always fast in getting my jeep in and out of the service department.Thank you for always bringing your Jeep to us. Happy new year.
Pretty Easy!
by Troy on 01/10/2024My overall experience with the dealership was pretty easy. From helping me find the right truck to the final paperwork, they were very helpful, professional and just plain easy to deal with. I traveled well over 12hrs to get there with my… trade and was not disappointed to give them my business. I will buy my next vehicle there as well.Thank you, Troy. I love hearing that you drove 12 hours away just to do business with us and we met your expectations. We will see you next time and happy new year.
Good service!
by Mike Taylor on 01/09/2024Fast efficient service!Perfect. Thank you, Mike. Happy new year.
Quick Easy and to the Point.
by Andrew Small on 01/10/2024Ask for Tanner Kuhn. He’s was on point and I didn’t need to ask any questions because he covered it all. He made it happen for me and I don’t have a single negative thing to say. 5 star customer service.Thank you very much, Andrew. Tanner is great at communication and I’m happy to hear that everything was five star all the way. Happy new year.
Great customer service
by Laura on 01/09/2024Very nice folks, treat you like VIPs and they took great care of us. They were fast, efficient and professional yet down to earth Texas friends.Oil changes and warranty
by Don on 01/07/2024Glen Polk always takes care of me for any work to be done on my truck. They do so much better than other places closer that I'm willing to drive an hour each way to have them take care of me. Their service is always spot on.That means a lot that you are willing to drive an hour each way, Don. Thank you very much and Happy New Year.
5 Star performance
by CDP on 01/06/2024True to their word and follow through on commitments. Best Service Departments in the business!Somebody's word is one of the most important qualities in life. Thank you for the shout out and we will see you next time. Happy New Year.
Our Chrysler, Dodge, FIAT, Jeep, RAM dealership has been in the Gainesville, Cooke County, Grayson County, and Denton County areas for over 22 years, and we’ve been family owned and operated since 1998. That’s 3 generations of our family dedicated to helping you get the best customer service possible. In that time, we’ve strived to help our community, and not just by providing our customers with quality vehicles. We’ve contributed to many admirable causes here in Gainesville, including Make-a-Wish Foundation, Tattered Flag Project, Casualties of War Foundation, and the Boys and Girls Club. We look forward to continuing the lasting relationship we have with these foundations in our community.
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
- Authorized Parts Store
- English
- Spanish
Thank you, Chris. People come from all over DFW and Southern Oklahoma to do business with Les. He is a straight-shooter!!
by Trent Polk on 10/22/2024