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Customer Reviews of Stonebriar Chevrolet

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187 reviews
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  • Big changes at Stonebriar

    5 out of 5 starsby Tomtruck on 03/13/2017
    updated 03/29/2017

    Maria is great. Focused on a good customer experience while also offering the additional services that I should be aware of based on the mileage on my vehicle.
    • Thanks for letting us know that Maria is doing a great job! She’ll be happy to know you appreciated her help!

      by van_tuyl on 04/18/2017

  • great experience

    5 out of 5 starsby judes1491 on 03/29/2017

    Chris is very knowledgeable. He explained everything in detail; there were no surprises. He is personable and a pleasure to know. I would recommend Stonebriar Service Department and Chris. Everyone was very professional and courteous. All around a great experience.
    • Thanks for giving Chris and rest of the store a five-star review! We’re honored you chose us to keep your vehicle in top shape!

      by van_tuyl on 04/18/2017

  • Very satisfied

    5 out of 5 starsby kennyros on 03/24/2017

    The work was done in the time promised
    • Thank you for taking the time to post your comments. We appreciate your feedback!

      by van_tuyl on 04/18/2017

  • Great Job!!!!

    5 out of 5 starsby Hoytster on 03/25/2017

    My Service Technition was extremely knowledgeable and conducted some research pertaining to my extended warranty.
    • Thank you for taking the time to post your comments. We appreciate your feedback!

      by van_tuyl on 04/18/2017

  • New Vehicle

    5 out of 5 starsby bobbywil on 03/21/2017

    It was just an awesome experience, but a good one. Our salesman Jerome Johnson was awesome and very helpful as was Sadeh Bairami very helpful. Thank you all.
    • We’re thrilled to hear that you enjoyed working with Jerome and Sadeh! Thanks for posting your feedback!

      by van_tuyl on 04/18/2017

  • Great Salesman

    5 out of 5 starsby flbizdude on 03/11/2017

    John Frigon was a pleasure to deal with. Very helpful and professional. He is a credit to your dealership. I will definitely buy from him again. Timothy Jeffrey
    • Hi Timothy, thanks so much for your outstanding review and recognition of all John's great work! It’s customers like you that keep us motivated to provide a level of service you can’t find anywhere else.

      by van_tuyl on 04/18/2017

  • Finding the perfect vehicle

    5 out of 5 starsby happycustomer9 on 03/09/2017

    John Frigon was great in helping me find the perfect vehicle. He listened to what I wanted and what I needed and helped me find the vehicle that fit my budget. John had a great attitude, was patient, and the entire experience was no pressure. I would definitely buy from John Frigon and Stonebriar Chevrolet again.
    • Thank you for taking a few moments to post your comments! We’re very lucky to have John on our team and we’re glad that you had the opportunity to work with him.

      by van_tuyl on 04/18/2017

  • Great Service

    5 out of 5 starsby Elfricko on 03/07/2017

    I had follow up while my vehicle was in shop. They called daily on progress and what they found.
    • We’re honored you chose us to keep your vehicle in top shape! Thanks for posting your comments!

      by van_tuyl on 04/18/2017

  • New Chevrolet Colorado

    5 out of 5 starsby ChevyCO on 03/04/2017

    The purchase of our new truck was very smooth and efficient. We were allowed the time and independence to select the best choice over the course of three-four days. No pressure to make a quick decision; very professional.
    • Thank you for posting your review. We appreciate your business and are happy to hear you were pleased with our staff's professionalism!

      by van_tuyl on 03/06/2017

  • Go see Jack Drulard at Stonebriar!

    5 out of 5 starsby NewVetteOwner on 02/27/2017

    I want to pass along a great review of Jack and Stonebriar Chevrolet to anyone looking for a new Chevrolet. Personally, I was looking for a Corvette. Jack was the right guy for me - a multiple Corvette owner himself - he knows all the in's and out's. I wanted someone very knowledgeable and that's what Jack was...this is my first Corvette (I am a Porsche and Mercedes aficionado) so I didn't really know what to expect. First - the car is amazing! Second, the service from Jack and the Stonebriar team was a incredible (and easy). Third, the pricing was by far the best I found. So - save yourself some time and energy and just go there.
    • Thank you for that awesome recommendation! Jack and the rest of our staff are grateful for your business and appreciate that you took the time to share your experience!

      by van_tuyl on 03/06/2017

  • Very Good Service

    5 out of 5 starsby malibuxti05 on 02/11/2017

    Folks work hard to make everything right and are very helpful.
    • Thanks for those kind words! We're happy to hear our hard work pays off in the form of pleased customers!

      by van_tuyl on 03/06/2017

  • Diligent Service

    5 out of 5 starsby Wisacky on 02/01/2017

    I have had an issue with my car. I purchased it from another dealership in the area because the one I wanted was in stock there. So, even though that dealership was not the closest one to me, I returned to that dealership for my follow-up service. I complained of an issue that has been very difficult to trace. After several visits, they "blew me off," implying I was overreacting. I contacted Chevrolet, and they opened a "case" for me, and referred me to Stonebriar. Stonebriar, specifically the service manager, Bill Hall, and my service advisor, Lenah Coe, have treated me with respect, and have tried very hard to make sure my issue was addressed thoroughly; they have even consulted with Chevrolet's engineers and technicians, and have opened another "case" on my car. They have spent a great deal of time trying to trace the cause of the issue, and although the issue still isn't resolved, but they have made me feel valued, made every attempt to find the cause of the issue, and have said they are not giving up. I've noted that the issue seems to happen more frequently in warmer weather; so, we are going to try to trace it again when the temps are warmer. They have even offered to have techs and engineers from the factory come to their shop to further problem solve. While my issue is still presenting itself to me and my passengers, but evading detection at the dealership, they have made it clear that they are not giving up...and I truly appreciate it. They are listening to me, and making me feel validated in my concerns. One of these days, we'll all be in the right place at the right time, and the cause of the issue will be detected and will be able to be addressed. They have made ample notes in the cars maintenance files, so I am confident I will not be "starting over" each visit.
    • Thank you for relaying your story and sharing your confidence in our team. We're determined to get this resolved for you!

      by van_tuyl on 03/06/2017

  • Installed Step Bars

    5 out of 5 starsby Bigjoeb on 01/30/2017

    Installed step bars on new truck. Parts in stock, installed in a couple of hours and look great
    • Thanks for the five stars! We're glad to hear you're happy with the step bars. Thank you for choosing Stonebriar Chevrolet!

      by van_tuyl on 03/06/2017

  • Great Customer Service

    5 out of 5 starsby Jjperez1020 on 01/02/2017
    updated 01/17/2017

    Our sales person Cameron Smith made our experience great. He was respectful of our time. There was no pressure to purchase. Continually checked on us and provided updates about the process. Would highly recommend purchasing a vehicle from Stonebriar Chevrolet.
    • Thank you for your recommendation. We appreciate your business and thank you for sharing your experience with us!

      by van_tuyl on 03/06/2017

  • First service dept. visit

    5 out of 5 starsby kdrifter66 on 01/08/2017

    Brought my Silverado in for first scheduled service and, a few days earlier, my wife's Suburban in for scheduled service. My service advisor got me in quickly and kept me updated several times as to what step the shop was at and what was next as well as estimated time to finish. I was out earlier than his initial estimate both times. No problems. Nice waiting area, refreshments available, complimentary coffee, etc. This is a large modern facility and a nice place to be.
    • Thank you for sharing your experiences with our service department. We want to make things as quick, easy and pleasant as possible for our service customers and are happy to hear your experience bears that out! Thank you for choosing Stonebriar Chevrolet!

      by van_tuyl on 03/06/2017

  • 2013 chevy

    5 out of 5 starsby Carlsigrist on 01/02/2017

    Chris took good care of my truck knowing that I use it for work
    • Thanks for the five stars - we're always happy to help!

      by van_tuyl on 03/06/2017

  • Shafted

    3 out of 5 starsby TriHarder on 12/09/2016
    updated 01/03/2017

    The service department at Stonebriar is outstanding but the new car buying process left me feeling shafted. Had I not wanted the car that I got so much I would have walked out and never come back to buy. I have plenty of text to back my case on the quoted tradein price that was not honored as well as the actual selling price not being the same as the internet price that was posted. I'll always come back for service but will look to buy from other dealers first.
  • Quick & Complete

    5 out of 5 starsby BertGloer on 12/20/2016
    updated 01/03/2017

    Took my 2016 Z06 in for a service issue and was in-and-out in the time promised with no problems.
  • Excellent service, as always!

    5 out of 5 starsby girl926 on 11/26/2016
    updated 12/05/2016

    I drive from Irving to this location because I know the service is always friendly and amazing.
  • Stonebriar Chevrolet Service

    5 out of 5 starsby Mike2536 on 11/23/2016

    Set an appt for service and requested a loaner. Kevin promptly helped at my appt time, loaner available, service performed as promised Great experience.
    • Thanks Mike for sharing your experience with our service department. Your friends at Stonebriar Chevrolet.

      by van_tuyl on 12/14/2016

  • Great first time car buying experience!

    5 out of 5 starsby Megan_hhull on 11/05/2016
    updated 11/17/2016

    The people at Stonebriar Chevrolet were super! Everyone was helpful, friendly, -!: ready to make the 2016 Cruz mine! Special shout out to Bill Pace who went the extra mile helping me go through my owners manual and setting up On star once the car was mine! He even called me the next day to be sure everything was still 100%

About our dealership

At Stonebriar Chevrolet, our entire team works together to provide you with the ultimate shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. If you’re wondering where you can find a top-notch Chevy dealership near you, look no further than Stonebriar Chevy

Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Express Service
Languages Spoken (2)
  • English
  • Spanish