Stonebriar Chevrolet
Dealership Service Review
It started as a typical Monday with a bang. My car started giving me warning beeps and the dreaded check engine light came on. So as safely and slowly as I could took car to the dealer where I purchased it 6 years ago. What a great decision that was. I was so impressed with the way they treated me and my car. Courtesy shuttle home, was called that evening with an estimate for price and repair time, both were practical given the amount of work needed to the engine. repairs were actually completed faster than originally promised. Service advisor was in contact with me through out the entire process with daily status updates. Great customer service is easy to talk about on television ads but to really deliver it in real life is very impressive. I will be doing business here again and look forward to it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes