Hendrick Volkswagen Frisco
Customer Reviews of Hendrick Volkswagen Frisco
Review type:
George Strong is the Man!
Excellent Customer Service from George
by Rajavamshi on 12/31/2024updated 01/06/2025George Strong provided outstanding service while helping me choose the best deal on the New Atlas Cross Sport. He was knowledgeable, patient, and genuinely cared about finding the right car for my needs. His expertise made the entire… process smooth and stress-free. I highly recommend George to anyone looking for excellent customer service and a great car-buying experience. Thank you, George Strong!Highly recommended!
by Pineconecounter on 12/31/2024Great car buying experience at Hendricks Volkswagen Frisco. George Strong Is a pleasure to work with. No pressure sales. Answered all my questions about the different vehicles I was interested in. George was able to process the bulk of the… paperwork before I arrived and made buying my first new car an enjoyable experience. Love the Monterey blue 2025 Volkswagen Jetta. Wade in the finance department was easy to work with. Patiently answered questions and explained all my options. Big thank you to the team at Hendricks Volkswagen. Highly recommend.Pineconecounter, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent Customer Service by George
by Rajavamshi on 12/31/2024George Strong provided outstanding service while helping me choose the best deal on the New Atlas Cross Sport. He was knowledgeable, patient, and genuinely cared about finding the right car for my needs. His expertise made the entire… process smooth and stress-free. I highly recommend George to anyone looking for excellent customer service and a great car-buying experience. Thank you, George Strong!Hello Rajavamshi, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hands down best place to check for new cars
by Gary on 12/04/2024Purchasing a car is about the experience starting right when you walk in the door, arguably even online making that first contact. George was amazing. I came in looking for a very specific Tiguan. My spouse was concerned about different… features' price points and we came to find ourselves in an excellent Tiguan SE R-line 4-Matic. George pre-emptively itemized and compared differing models and features, making the differences completely transparent. The experience was above what I would expect from a VW dealership. The environment, and ease of access to check out every model made this entire experience full of value, and I left feeling I made a real connection with the folks there.Gary, we are so happy to read such a great review about Hendrick Volkswagen Frisco! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
They respect the clients time!!
by Nick on 12/01/2024At the last minute, I found myself needing a state inspection, so I reached out to the dealership. Josh Frank was exceptionally helpful, adjusting their schedule to accommodate mine. I was able to drive in and complete the inspection in no… time at all. I highly recommend giving them a call to find a time that works for you, so you can avoid long waits. They run a very well-organized operation!KudosHi Nick, we're happy you found our staff to be so supportive during your experience here at Hendrick Volkswagen Frisco. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Awesome Experience and explanation
by Gopi on 11/25/2024I recently visited the Volkswagen dealership and was assisted by George. Even though I didn’t make a purchase, George provided excellent service. He was welcoming, knowledgeable, and took the time to answer all my questions about the… vehicles I was interested in. His professionalism and genuine willingness to help made a great impression. If you're considering a Volkswagen, I highly recommend visiting and asking for GeorgeGopi, it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Straightforward experience with seller
by Tanner K on 11/23/2024George Strong recently helped me purchase a new Volkswagen, and I am happy with the experience. He was straightforward, honest, and incredibly helpful throughout the process. George went above and beyond to ensure I was satisfied with the… car, even checking in after the purchase to make sure everything was going well. I truly believe he worked hard to get me the best price possible. If you're considering buying a car, I definitely recommend reaching out to George. He's a straight shooter who genuinely cares about his customers!Tanner K, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Easy to work with
by Jeff in Plano on 11/23/2024George Strong is wonderful to work with. He’s knowledgeable, straightforward, and no pressure. These folks are great and I’ll be back.Jeff In Plano, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
Greatest Experience!!
by Nessers on 11/13/2024The sales associate Zhong Ren was amazing! He was patient and took the time to answer my million questions and show me all the vehicles I wanted to see. No pressure from him or anyone at the dealership. They were upfront and honest the… entire time. One of the best if not the best car purchasing experiences I have had! I would highly recommend them to anyone looking for a new vehicle of any kind!Nessers, we are so happy to read such a great review about Hendrick Volkswagen Frisco! Thanks again for the recommendation, and have an amazing day!
New VW purchase
by Pablo on 11/02/2024Went yesterday to buy a new car at VW Hendrick. I had a great experience working with Zhong. From the get go he tried to understand what I was trying to solve rather than push his inventory. A true gentleman, he even proposed using my… employers partnership program to unlock savings. Very happy with my vehicle purchase experience mostly because of Zhong's professionalism, making me want to bring my continued business to them.Hello Pablo, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Rare find, right price
by Mark H on 09/20/2024Great inventory. I found a certified preowned Jetta with a manual transmission. Rare find. Salesman Zhong was very professional and made a smooth car buying and shipping out state experience. Priced very competitively as well. If I lived… in the DFW area Im sure I’d buy from these guys again. Thanks so much VW of Frisco.Hello Mark, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Go See George at Hendrick VW
by Cory S on 09/10/2024I recently had a great experience purchasing a certified pre-owned Tiguan from George Strong at Hendrick VW in Frisco. From start to finish, he was professional, knowledgeable, and genuinely helpful. He responded within minutes of my online… inquiry and became fully invested in helping me find the right car. He took the time to understand what I was looking for and provided valuable insight into all the features and benefits VW offers. Over a series of a few days, the process was smooth and transparent, with no pressure tactics, which made the whole experience much easier than I expected. We are extremely satisfied with our purchase and grateful for George’s exceptional insight and service. I would highly recommend Hendrick VW in Frisco, and George in particular, for anyone in the market for a new or used carCory S, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Work with Corinne for a low pressure sales experience!
by Ash F on 09/01/2024updated 09/06/2024Work with Corinne for a low pressure sales experience! She will help you get into a new or used vehicle hassle free.Hi Ash, we are so happy to read such a great review about Hendrick Volkswagen Frisco! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Smooth transactions
by Huber on 09/05/2024I am a royal vw customer who has driven and owned a golf tdi, a 2013 golf and a tiguan, before shopping for a gti. Hendrick VW happened to have the gti S that i was looking for and has some incentives for the labor day. George Strong was a… very engaging salesman who got in contact with me and set up an appointment for a visit. When i came in earlier to look around he was with another customer. But he apparently did not want us get lost in the parking lot and asked Thomas Garcia to help us. The test drive and price negotiation with them were reasonable and straightforward. No hassles. George later showed us the service department, the cashier desk and some important warranty information. If I am an employer definitely I will hire them with pay raises every month.:-)Hello Huber, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Best Car Buying Experience Ever
by Leaf on 08/27/2024updated 09/04/2024Ricardo “Ricky Bobby” Bolanos and the rest of the Hendrick VW crew is awesome. I have now bought 2 cars from them (both with Ricardo). The experience was so great the first time, we went back when we needed to get our next car. The next… time we need to buy a car, we will be going back. At 48 years old, this was by far the most enjoyable, least stressful, car buying experiences I have had. 10/10 recommended.Leaf, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Volkswagen Frisco!
Nice customer service!
by Shelby Walton on 08/27/2024updated 09/04/2024Working with Ricky was the best. I was afraid to buy a car because I heard the horror stories. No gimmicks, fully transparent, and very efficient process.Shelby Walton, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
Ricky is awesome!
by Amanda Esparza on 08/29/2024Ricky and his assistant Kenia definitely went above and beyond for us. Any issue we had they completely took care of and we definitely were in good hands. We really appreciate how much Ricky was able to accommodate us and make sure our… experience was up to his gold standards. Thank you!Amanda Esparza, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!
Amazing Car Buying Experience with George Strong
by Chet Exley on 08/22/2024updated 08/29/2024My lease from Hendrick VW Frisco was facilitated by George Strong. He is the best sales person I have ever worked with. He listened to my needs and brought back an amazing offer that suited my needs perfectly with ZERO back fourth, nailed… it perfectly the first time. Out of the 15 car buying experiences I’ve had..This was hands down the best car buying experience I have ever experienced. Please go see George Strong at Hendrick VW. It will be your best experience you have ever had!!!you will not regret it.Hello Chet Exley, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
Great Service
by S Malik on 07/17/2024We had a great experience buying our new car from this dealership. They are very professional people doing good business. Mr. Karim services were outstanding and he went out of his way to help us buy car of our choice.S Malik, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great Experience
by Elaine Alonso on 07/08/2024We worked with Karim Kargozar to purchase our next vehicle. The process was very smooth, and Karim was prepared to show us a car we were interested in right away. After a test drive, we loved it, and he made his best efforts to get us an… interest rate and price that worked best for us. Thank you so much, Karim. Then, we moved to finance to work out payment, and Mark was fantastic! Great service all around.Elaine Alonso, reviews like this give us motivation and help us ensure we provide high-quality care. If you're ever in need of more help, please let us know!
Kenia and Ricky are amazing!
by Brandyn Attocknie on 06/30/2024Kenia and Ricky gave me the best car buying experience ever! No hassle and smooth sailing!Brandyn Attocknie, we're happy you found our staff to be so supportive during your experience here at Hendrick Volkswagen Frisco. Feel free to reach out to us if you need anything. Have a wonderful day.
Volkswagen Tiguan
Volkswagen Atlas
Volkswagen Jetta
Rajavamshi, it's experiences like yours that really keep us motivated! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
by ALI MAHDI on 01/08/2025