Hendrick Volkswagen Frisco
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Customer Reviews of Hendrick Volkswagen Frisco
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George Strong is the Man!
by Kevin Hogan on 07/11/2025
I had the pleasure of working with George Strong at Hendrick Volkswagen in Frisco, and I can’t recommend him enough. From the very first online inquiry I submitted in the morning, George reached out immediately — sending detailed pictures… and videos of the 2025 Volkswagen Tiguan SE R-Line in Avocado Green, which my wife had her heart set on.
George was extremely kind, patient, and easy to work with. His responses were quick, clear, and never pushy. He took the time to understand exactly what we needed and worked with us to meet us at our price point — making sure we got into the perfect vehicle without hassle or stress.
He’s also a true car enthusiast, something you’ll notice right away when you step into his office — decked out with Hot Wheels and car memorabilia. That passion shows in the way he treats his customers and loves what he does.
If you’re looking for an honest, fair, and genuinely caring salesperson, George is the one. I would highly urge anyone in the market for a vehicle to go through him. He made what is often a stressful experience into something smooth and enjoyable. Top-tier service from start to finish.
Thank you, George!!
267 reviews
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I love my new Atlas from Hendricks VW
by sergioadh on 04/25/2018I had a really great experience while buying my new Atlas, I can only say good things about the way Anas (the salesman) treated me, he was straight-forward with the pricing and really courteous, didn't waste my time at all, he never pushed… me to get upgrades or extra services that I told him I didn't want. He took the time to compare the different models in detail and made concise recommendations on which model might best fit my needs. I will definitely recommend you talk to Anas if you're planning on buying a VW. Also, the other employees at the dealership were really great, they explained everything in detail and made me feel really comfortable throughout the whole process.New car purchase
by Patterson on 12/07/2017We really had a very good time at Hendrick VW of Frisco. Mosaab Barazi was our sales person he made the experience a lot easier than we were expecting he was very kind and helpful and we would recommend this dealership to our friends and… family.Great service
by DebraTiguan on 11/30/2017I had a great experience with Hendrick's VW Anas, Ryan were exceptional and made the usual stressful car buying experience easy and stress free. They said they would take care of everything and they did. Highly recommended and will be… back.Excellent service
by Dtownshinin on 08/29/2017Ademir was very helpful and very quick. Highly recommended to do business withVW Jetta puchase
by Seejaysee on 08/21/2017The staff at Hendricks were very personable and went out of their way to help me get the best deal. Shout out to Robert Fabian for going the extra mile. The place was also very clean and spotless. All the dealership in the Dallas area… should be like this.Totally recommended
by jsgarcia_UTD on 07/29/2017I just learned another synonym for the word awesome: Marisa Echavarri. Even if I write more than 10.000 words, they wouldn't be enough to describe all cordiality and attention that Marisa gave me. I don't know what the Hendrick Volkswagen… Frisco are waiting to grant a promotion to Marisa. What else can I write? If you want to buy a VW, doing good business and be well attended, go to Hendricks and search for Marisa Echavarri.Great car buying experience
by edw105tx on 06/12/2017Marisa Echavarri and Carlos Pauls were excellent throughout the purchase of a new VW Atlas. Marisa was inviting and provided an excellent test drive and Carlos was extremely knowledgeable and gave great confidence in the car. The… dealership is great - nice, open, modern atmosphere. Paperwork was painless and no pressure.Excellent experience buying my 2017 VW Tiguan!
by LucasCury on 05/30/2017My experience buying a 2017 Tiguan Wolfsburg Edition was excellent! Most of it was due to all the support I got from Robert Fabian, the Sales rep that helped me along the way. I was initially planning to buy a brand new Jetta last year,… and Robert reached me after a contact I did online through Hendrick's website. I did the test drive, got the best offer available, better than KBB fair purchase price. Unfortunately I had to postpone my purchase. Around 6 months later I called Robert, who remembered me and our discussion about the Jetta, and started a new conversation about the Tiguan. We found a car in their inventory that matched my needs and my budget. We did the test drive and I was almost sure about the purchase but still a little hesitant - usual for an over-thinker. He clarified all my doubts about the car, about the VW and Hendrick's service and about the purchase process. Moving forward in the purchase process, I've met Seth Baker to discuss finance details, great guy, easy to talk and discuss. I had a pre-approved auto loan letter from my bank, but he tried to get even better financing deals for me which was a plus. All negotiation and payment steps happened as per discussion, no issues. Overall, I'd definitely recommend Hendrick Volkswagen Frisco dealership - go talk to Robert Fabian - to anyone interested in a Volkswagen!Best Stock and Fast, Accurate Communication
by NTexDriver on 05/26/2017My sales contact Jesse G (with an assist from Zully R) made doing business at Hendrick VW a pleasure. Their fast and fair price- in writing- from my internet inquiry got me in the door. Their knowledgeable, prompt communication and… well-researched answers just kept coming all as I assessed their available stock. This dealership has pristine vehicles! No hail damage, which is a rarity in Texas, and the dealership's management was creative in finding me extra time behind the wheel to be certain of my choices. Top grade.Unprofessional Service Director & Staff
by Kinshuk on 05/26/2017One of most unprofessional place I have ever been. I drop my car 7 am in d morning on d request of James J Saliva. They called me becoz of d wrost service they have given me and want to make up for that. They had my car for the entire day… and didnt fix or do anything. Nobody even calls to tell me wat is going on with my car. I went in d evening to pick my car .... i asked for my keys .... They Don't know where my keys are. They Don't ve any work ethics in them. I totally wasted my time by coming to this place again. Don't go to this place. Their technician are not able to identify the problem correctly. I got my Volkswagen jetta serviced here couple of months ago ..... they said to me that check engine light is on, do this do that. I got d work done whatever they said. The same problem started all over again and this time they are do this and do that becoz it's different problem. Both the times they said engine requires work. They are simply making people fool who doesn't know technicality. I m not going to this place again. Not at all.Responsive/Customer Service
by Hchacon7 on 05/17/2017I inquiried for my current car online and received instant response. The staff was helpful during the negotiating process and even after I bought my car.Service Department
by Tscalise83 on 04/28/2017They were extraordinarily accommodating to my needs. I needed a lot of repairs done and didn't financially plan for the amounts. They were able to work well with my budget, and also figure out what the priorities were as far as my… servicing. I refuse to take my car to anywhere else for service.Prompt and Professional
by Goblueyes on 04/23/2017My experiences with the Hendrick service team has been great! Service at all levels has been prompt and detailed recap and eval of the car is huge plus! Waiting rooms and amenities are always a plus. So far in my three visits, all… repairs and service needs have been completed ahead of promised time.Smooth and easy
by jaconbits on 04/21/2017Smooth experience, easy and no pressure sales. Beautiful showroom.Robert Fabian Rules!
by Coryface on 01/31/2017Gone are the days of high pressure car salesmen. With the internet and the ability to price cars from your phone or computer the consumer is too informed to be hassled. Robert Fabian is exactly what the modern car salesman should be. He is… upfront and honest. He and the entire family at Hendricks are straight shooters. They made me a deal on my Maxima that was amazing. That's right, a Maxima at a Volks dealership. I expressed to Robert at the onset that I was extremely pressed for time and needed to make a deal asap. And he did just that. This guy literally jogged between negotiations and after words to bring me my car. He jogged. How awesome is that? So, buy a car from these running deal making maniacs. Especially Robert. Go! Go now! What the hell are you waiting for? They'll run. So should you!!!Vehicle Purchase
by Crsmith271 on 09/01/2016On 8/27/2016, I visited Hendrick Volkswagen inquiring about a certain vehicle I seen after visiting their website. Upon my arrival I spoke with the receptionist and requested to speak with David Davidson. She stated, Unfortunately… hes busy with another customer, but heres Michael Hall and hell be more than happy to assist you. After Michael introduced himself to my friend and I, we proceeded to view the vehicle. To my surprise the vehicle was in immaculate condition inside and out, to be honest I was quite impressed how well maintained it was, so kudos to the detailing crew their. After we drove around the area we returned to the dealership and began discussing numbers. While in the office we discussed the amount I would like to pay, and etc. Furthermore, I would like to say Michael was very professional and polite in his approach in handling this deal for me to make sure I received the best deal possible. After discussing the numbers with the finance department, Tyler Wilde made his way to the office to speak with me. After Tyler Wilde introduced himself to my friend and I, he clearly stated he was there to assist in the best way he can and was very professional in his approach, which meant a lot. After discussing everything we concluded well have to finish up on 08/29/2016. On 08/29/2016, I spoke with Michael Hall and we discussed the numbers once again and to my surprise they were able to close the deal. Later that day I returned to the dealership, and upon my arrival I was approached by David Davidson. He introduced himself and was very professional the entire time. He began to walk me back to Michael Halls office and kindly excused himself and Michael and I began discussing the final steps of the deal. During our discussion, Matt Noel entered the office and introduced himself and stated he personally handled the deal on his end to make sure I received the best deal, which was a stellar move on his part. Eventually Michael transferred me to Lee Nolen in finance. Lee was very helpful as well in explaining everything to me regarding the warranty and insurance. After everything was finalized Michael proceeded to give me the keys and before we parted he left me with some great advice then handed me the keys to my new buddy and I was on my way. In conclusion, for someone who has chose not to buy a vehicle in 16 years this was a very smooth experience for me. Mostly, I would like to thank everyone at Hendrick Volkswagen, and would highly recommend Hendrick Volkswagen as the go to dealership for your next car buying experience. Thanks, C. SmithHendrick Volkswagen Frisco Review
by ABella1983 on 08/29/2016Hendrick Volkswagen Frisco provided me with an excellent car buying experience. The process was very quick and simple, they provided all the details upfront. Leo Sangiovanni was a very genuine & fun to work with type of guy. He took care of… me & made sure the experience was worry free.Excellent purchasing experience
by juanchocar on 08/29/2016I have been using this dealer for my Jetta service since they opened in 2014. I recently made a purchase with them and the service from Leo Sangiovanni was excellent, he provided multiple options based on my search criteria, and let me take… my time to decide without hassles. I will call Leo next time I'm on the market for a car.Honesty and Accountability
by SterlingM47 on 08/25/2016I walked into the dealership with the purpose of driving away with a car, and they definitely delivered. Mike Hall is friendly, honest, and most of all, he listens to what the customer wants. It was the listening that ultimately lead me to… purchasing the car that day. Carey Broudy, in finance, told me all about the add-ons, such as, extended warranties, road side assistance, oil changes, and so on, and after explaining what was included and actually worth money, he didn't try to talk me into more than I wanted. I live better than 40 miles from this dealership, but it was worth the drive to talk to the great folks at Hendrick. I never felt pressured into making a deal and everything was explained thoroughly so there was no confuse. If I could write a one word review it's Honest. Through each step, consultation, sales, and finance, they were completely honest with me. 10/10 would buy another car from this dealershipGreat Dealership
by tluthe1 on 07/08/2016First time at Hendrick VW in Frisco and had a great experience. David Davidson was who I worked with (contacted via online first) and he was knowledgeable and professional. He showed me several different cars as options to purchase and we… quickly came to an agreed upon purchase price on my top pick, and closed the deal. No high pressure...just straight facts and numbers and done! The Finance team was just as efficient.Leo Sales person of the year
by ermink_v10 on 06/01/2016I have never met sales person like Leo. We just bought our second car here. I told him what I want and he called me as soon he got it in inventory. He has graduated with highest grade across the board. Will refer all my friends and family… to Leo. Facility is very clean and neat. Their service drive is pretty nice too. They introduced me to James Saliva service director. After talking to him for few minutes I was impressed. Everyone here is very friendly and very nice. Can`t wait to get my car there for service. Thank You Hendrick VW Frisco Team
Volkswagen Jetta
Volkswagen Atlas
Volkswagen Tiguan
Volkswagen Taos
About our dealership
Kevin Hogan, we're happy you found our staff to be so supportive during your experience here at Hendrick Volkswagen Frisco. We're looking forward to your next visit with us!
by ALI MAHDI on 07/12/2025