Moritz Kia Fort Worth
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Customer Reviews of Moritz Kia Fort Worth
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Scott is amazing salesman!
by DianneHebert on 03/30/2016Scott was extremely kind and patience with us to find the right vehicle that fit our needs! He wasn't pushy at all! I would HIGHLY recommend Scott to anyone looking for a good salesman!Motors Kia Fort Worth.
by Huntergrace on 03/17/2016updated 03/28/2016Very friendly and knowledgable service! Salesman was very professional and made everything quick and easy. Would definitely go back and purchase another vehicle from Moritz.Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and knowledgeable customer service and will be ecstatic to hear that you left Moritz Kia Fort Worth satisfied. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Dont forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Best Regards, Larry Gwaltney Internet Director larry.gwaltney@moritzmail.com (817)560-6000
New 2015 Kia Optima EX
by A1HappyBuyer on 03/17/2016Roscoe and Harry were very professional in explaining options to me and my son and then assuring him that he was making the right decision....We appreciate you taking time to leave us a great review! We are pleased to hear Roscoe and Harry did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Moritz Kia Fort Worth Team
I will go back, when it's time to purchase another vehicle
by mlmitchell72 on 03/16/2016My salesman, Lamar was very professional and made sure that I walked away with a vehicle despite my credit score being fair.Very satisfied customer
by Donna0327 on 02/18/2016updated 03/01/2016I was able to purchase my new car without the usual hassle and long wait at a dealership. Everything was handled there at your dealership and my car was delivered to my door in Baton Rouge, Louisiana!!RIO
by TH456123 on 01/02/2016Kip is so nice, upfront and fast! Go Kip!!! I like the cute little car too! We've owned many many cars, so far this is a great experience!Bad experience
by selby2 on 06/18/2010My experience at Moritz Kia in west Fort Worth off of I30 was extremely disappointing and quite frustrating. I phoned the dealership several weeks ago about buying a used Kia. The salesman I spoke with was helpful and courteous. However,… when I was ready to actually purchase a car and visited the lot, this same salesman was way too pushy for my comfort.The salesman explained it was the end of the month and they wanted to sell as many cars as possible. NOT MY PROBLEM!! I hadn't even seen what was available for sale much less driven one of their cars but this guy was already in the SOLD mode. I made it clear that I was NOT in a hurry to buy. I was more interested in getting a very good car. He said they don't sell any bad cars but the car I test drove was sluggish. Plus,the car was overpriced by quite a bit. Then this guy introduces me to the owner or manager of the dealership who literally pleads, "Please buy a car from us today". Well, I didn't and I won't. I'll spend my $$ somewhere that recognizes the customer's needs as well as the company's sales goals.GREAT JOB!!!!!!
by Egilliam on 01/07/2014updated 06/04/2025I have now bought two cars from Moritz and I just have to say, No way will i ever go else where!! Roscoe K. is a great guy and really very, very, helpful. He made sure I got a great deal and then more. The entire staff is very friendly and… fun. I love moritz and again, ask for Roscoe!!!!!!Recommend
by dew13 on 10/27/2013updated 06/04/2025Very good buying experience from Mr R., he made it simple and easy, the entire process was smooth.Car Purchase
by HectorR05 on 10/01/2013updated 06/04/2025It was a great pleasure making business with Moritz KIA, Mario F. was very professional and patience, I can even say it is the first time we enjoy visiting a dealership. Hector R. Midland, TXHi Hector - we are so pleased that you enjoyed purchasing a vehicle from us. We strive to ensure that every customer leaves happy. Thank you for your review!
My experience
by elbow_macaroni on 03/19/2012updated 06/04/2025Over the past week or so I have been in to numerous dealerships looking for a new car to purchase. I went into Moritz Kia of Hurst and was completely underwhelmed by any sort of attempt to earn my business. There was no hustle at all by the… salesman and he acted almost like I was a bother to him and that my mere presence was keeping him from something important. I was interested in a Kia Rio, so I went to the Moritz Kia dealership in Fort Worth. Who would have believed that the service that I recieved in Hurst was better than what I received in Fort Worth. I pulled into the dealership and began looking at the meager new car selection, luckily some/most of the cars were unlocked so I was able to see what the interior looked like and the trim level. All of this was done without the assistance of any representation from the dealership. After about 15 minutes of looking at cars a salesman left his perch on the tailgate of a truck over by the service department and put out his cigarette and ambled over to me and asked if I needed any help! I saw these people as I pulled into the dealership and assumed they were customers waiting for their car from the service department. I informed him that I was there to purchase a new car that night, and I was, but since no one at this dealership had any inclination to try to win my business by showing me the respect that any customer deserves I would take my business elsewhere. I was still mad and disappointed by the service that I wrote an email that I hoped would be passed along to someone to at least possibly address this issue and perhaps help a different customer. I received an email from the general manager today and it was a freaking form letter!!! It contained the typical "Sorry to hear about your concern, I will address them, won't happen again etc.", but how bad is it if the GM of an Auto dealership has a freaking form letter to address upset customers. This was typical of my entire experience at both Moritz dealerships and my reason that I will never do business with any of the Moritz dealerships it is too ingrained in the dealerships culture to do only the bare minimum to make the sale. There is absolutely no striving for excellence or customer satisfaction, only do just enough to make the sale and that is good enough. I truely feel sorry for anyone who needs to return to this dealer for some service related issue, since I can not imagine how they treat people who have already purchased a car from them if they can't even bother to talk to someone who may want to purchase a car from them. My advice stay far away from anything having the "Moritz" name especially Mirotz Kia Fort Worth and Moritz Kia Hurst.Thank you Roscoe and Moritz!
by ashleyrunner on 11/01/2013updated 06/04/2025Just traded in my 2011 Optima for a brand new 2014. Roscoe K. took excellent care of me and went above and beyond to make me happy and get me the deal I wanted. Everyone at the dealership was so friendly and helpful. Fast and easy car… buying experience. Will definitely do business there again.Fast and easy! We like hearing that. Thanks Ashley! We are happy that you are are happy. Once again, thanks for your business and your review. Please tell your friends about us.
COURTEOUS sales representative
by rgarcia331 on 05/09/2013updated 06/04/2025I had a nice experience buying two cars from Moritz kia of fort worth. The sales rep, Roscoe K., was very attentive. I recommend dealership and sale representative.Wow! Two cars ...that's twice the fun! We are glad that you had a nice buying experience with Roscoe. Thanks for the review and tell your family and friends to come see us. Thanks!
seniors beware
by tobyl1 on 02/21/2014updated 06/04/2025my 76 yr old mother went to moritz kia just to look because of their weekly sales calls to her .they were pushing their 2014 kia soul hard .when she found out that souls no longer have cd players she said she was no longer interested,so the… salesman quikly wrote her an iou,stating when he received his sales commission he would buy her a cd player for her new car.why couldn't he say sorry they don't have cd players ,he did eventualy give her a check for $300 but tried everything not too.they guaranteed her trade to be paid off and gave her a total cash price for new kia soul.well the amount allowed on trade was $1500 less than payoff and $2000 less than book value,that was added to note.the final cash price on contract was $3,200 more than the sticker,ect,ect. she liked the wheel skins (hubcaps)and asked could they be put on new car. mechanic looked and said no new wheels are 16in old ones are 18in.for this she was charged $499.00 !!! where was that money going to go? I went back with her Monday and saw manager and with no protest the final price was lowered $9,987.00 !!when greg from finance came back in he was becoming very irritated that we refused the ext.warranty,the flat tire warranty,ect.when we were getting up to leave he says to me when your mommies car breaks down are you going to pay to fix it??this whole experience has been emotionally damaging to my mom that they were doing this to her and she didn't realize it.how many seniors don't have someone to watch out for them,without me she would be paying an additional $10,000 for this car.Happy! Happy! Happy!
by the_hudgens on 11/20/2013updated 06/04/2025Roscoe and Anthony did an outstanding job getting us into the car that we wanted. They went beyond the the duties of any car sales person i ever dealt with in the past. You will definitely see my family again in the future.Great Purchase Experience
by jack052343 on 05/16/2013updated 06/04/2025Sales rep Roscoe K. was exceptionally helpful. Everyone involved in the sale and delivery of my new Forte was interested in making sure I got what I wanted. Really good people!That's great! We are happy when our customers are happy. Thanks for the review and have fun in your new Forte!
Positive experience
by lovemyhybrid1 on 07/07/2013updated 06/04/2025I researched the car I was wanting and contacted this dealership's online sales office. They communicated promptly with me and located an Optima Hybrid for me to test -drive and worked around my schedule to schedule my appointment. I was… treated with respect and everything was just as promised. I love my new car!We are so happy that you love your Optima Hybrid. At Moritz Kia FW, we strive to treat our customers the way we want to be treated. Thanks for taking the time to review us and we hope to see you again!
If your looking for a dealership that you can trust Moritz Kia is the one.
by shandice on 01/17/2014updated 06/04/2025Moritz Kia of Ft Worth is the only dealership I deal with. They are honest and treat their customers great, before and after you purchase a car from them. We got a great price and got the car I wanted.
About our dealership
Thank you for leaving us this review, Dianne. We are very happy to hear that we could help get you set up with the perfect vehicle for you. It's great to know Scott and our staffs were able to provide you with the pressure-free and friendly service Moritz Kia Fort Worth is known for. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Best Regards, Larry Gwaltney Internet Director larry.gwaltney@moritzmail.com (817)560-6000
by temeculamazda on 04/08/2016