Customer Reviews of AutoNation Hyundai Corpus Christi
Review type:
Rick Yarger,Salesman
Worked with my warranty and provided good advice
by Vishal VV on 12/30/2022Went in for warranty repair on my side mirrors. My service advisor, Mark C, looked up my extended warranty and called LDS to confirm coverage. This was excellent! They answered my questions regarding my GDI car and its preventative… maintenance needs as honestly as possible. As a result, I did get the GDI flush and this cost some money, but very likely I avoided a costly engine replacement in the future. I would highly recommend their service as they did accommodate my needs on short notice, answered my questions, and provided a shuttle to give me a ride home and back while my car was being worked on.Hi Vishal, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Hyundai Corpus Christi and we hope to be of service again in the future.
Now, at 40k miles, it seems like I'm having transmission issues. My car won't reverse on cold start now! My warranty is still good until 2025, but I don't know if Hyundai will take care of me or if they will try to blame me. Will post again once I know.
Terrible Service
by LormacS on 12/29/2022I have ongoing issues with this service department ever since they stopped selling Genesis. I bought a Genesis from them 5 years ago and had a great experience back then, however they discontinued selling them lass than 2 years later and… since then, service has been a nightmare! My most recent experience makes me never want to go back there again! I schedule routine service and oil change and also had an issue for them to look at (otherwise I would have gone elsewhere for the oil change). I also asked if they could to my vehicle inspection because it is due this month. I was told yes and to tell the service advisor and bring my proof of insurance when I brought the car in t drop it off. When I brought the car in, I handed the proof of insurance to the advisor and reminded him that I needed an inspection. The car was there for over 6 hours and when I went to pick it up the inspection had not been done and the oil change cost me over $200!! The proof of insurance that I had left on the passenger's seat (as instructed by the service advisor that checked me in) was in the glove box so someone did see it, they just failed to complete the inspection. It was almost closing time when the car was ready and no one was left to do the inspection! I will never return there for service!Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd like, please contact our General Manager at (361) 444-0156. We'd appreciate the chance to make your experience a positive one.
Great customer service!!
by Sandra C on 08/12/2022Was lucky to be in contact with this dealership. From my first contact, the sales group was friendly, informative, and efficient. Many dealerships are adding a few thousand to MSRP and this dealership had the least add-on fees in the form… of a paint protection and window tinting that was mandatory. Paloma, the sales manager delivered my car from Corpus to San Antonio and saved me the trip of picking it up. Paperwork was fairly quick in my home and the deal was done! The finance department was not pushy at all with more add ons like Gap insurance or extended warranties. They respected my first 'no' when asking if I was interested in the add-ons and moved on. I will definitely keep this dealership in mind for any future purchases!Hi Sandra, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Wonderful experience
by Shubham Daule on 07/22/2022Honest, transparent and smooth as butter. Worked with my numbers and financial situation. No many questions asked. Signing everything was easy and all the information was shown to me and explained. I asked the same questions several times… to make sure everything was correct and no one showed to be impatient with me. When a deal was offered I was told this is what they can work with, and everything was explained in detail, no fishy or irregular things. Not a single push to get more warranties or other perks. Marisa should be your best seller over thereHi Shubham, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Best car purchase experience of my life!
by rgg789 on 04/18/2022The dealer honored the trade-in value of my truck even though they hadn't seen it yet as I am from out of town. I purchased a new Hyundai Ioniq 5 which they sold to me at MSRP. Other Texas dealers were asking up to $8,000 over MSRP! There… were no hi pressure sales to get me to purchase any dealer add ons. Overall this was the most pleasant car purchase experience of my life!Hi, We are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Was lucky to be in contact with this dealership. From my first contact, the sales group was friendly, informative, and efficient. Many dealerships are adding a few thousand to MSRP and this dealership had the least add-on fees in the form of a paint protection and window tinting that was mandatory. Paloma, the sales manager delivered my car from Corpus to San Antonio and saved me the trip of picking it up. Paperwork was fairly quick in my home and the deal was done! The finance department was not pushy at all with more add ons like Gap insurance or extended warranties. They respected my first 'no' when asking if I was interested in the add-ons and moved on. I will definitely keep this dealership in mind for any future purchases!
Excellent Experience
by Mariela Puentes on 04/14/2022AutoNation Hyundai didn't disappoint. Sales team made sure to make our buying experience pleasant and worry free. Definitely recommend them if your interested in purchasing a new or used vehicle.Hi Mariela, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Hyundai Corpus Christi and we hope to be of service again in the future.
2017 Hyundai Sante fe
by Rudy gee on 08/06/2020Just want to let auto nation Hyundai Corpus christi that I was totally satisfied with the service I recieved thus pass week there. Especially would like to recognize Mr. Louie the service representative that took care of me her doing an… awesome and fantastic job. Very professional courteous and polite gentleman professional courteous and polite gentleman you got my car within hours that same day. Kudos to Mr. Louis ,awesome job sir thank you very much.Rudy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Maintenance work very over due.
by buckdojo on 07/01/2020My husband's car needed maintenance work and we are in quarantine due to our health issues. Trisha worked everything out to where we had relatively no physical contact and was a joy to work with.Hi Buckdojo, thank you for taking the time to leave a review for us at AutoNation Hyundai Corpus Christi. We're happy we could meet your expectations! If you ever need help, just give us a call. Happy motoring!
Poor Mildred
by Magazuga on 09/22/2019Had the Slave Clutch Cylinder blow on my 2010 Hyundai Genesis Coupe. Called the parts department, ordered the clutch, was never asked if my car was under warranty. This would have saved me from buying the part, having my car towed twice… (to my house then to the dealer) and finding out from the service department that my car was covered after all. When I got my car back, she had problems with bouncing in the front end. Service man test drove before and after I arrived. He said it was my tires and took my car back for some kind of machine testing. When he brought my car back up, the front tire had been switched to the back. Gen Coupes are not supposed to have the tires rotated. He asked me who switched the tires. The car was at Hyundai for over a week. Who else? I've had so many difficulties at this service department as well as the detail department. I'm done with Hyundai. Nobody cares anymore and I was blamed for the tires being rotated? By the way, the front end is still bouncing. Service man informed me the struts and shocks are not covered by warranty which is why I will be taking my Mildred somewhere else. Also, every time my car has been in the shop, they tell me my oil is bad. What the heck does that mean? I always change my oil regularly.Hello, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (361) 444-0156 to discuss what we can do to help.
Great staff in the Service Dept
by JennLuke on 06/14/2019I love this dealership's customer service in the Service Dept. Cory always goes out of his way to make sure I'm taken care of. This is still the best service dept I have ever seen.I purchased a new 2019 Hyundai Accent pearl white standard
by hsmelser on 04/21/2019So far, I am enjoying my car!! It runs smooth and is spacious for it's size.Congratulations on your new 2019 Hyundai Accent! We're happy to hear you are enjoying your new vehicle. We happy to also be able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, AutoNation Hyundai Corpus Christi
Juan Garcia
by Juan Garcia on 11/04/2018Great Experience. Educational and very informative sales and finance staff.Great Customer Service!
by lormac89 on 01/19/2018updated 01/30/2018Ryan Hanes, my salesperson did a great job and was very patient with me. I returned to the dealership several times before I finally purchased my 2018 Genesis. I was very particular and they went out of their way to make sure I got the… exact car that I wanted. Everyone was very pleasant and I look forward to continuing to do business with them.Bad
by johnny14876 on 12/11/2017I purchased this 2012 Chevy Malibu three weeks ago, the vehicle has been in the shop for overheating for the past two weeks. Got it back this past Friday, the vehicle overheated again one day later. I have to take it back (3rd) time for… same issue. Two weeks ago, I left a message for the service manager and general manager of the dealership, as of three weeks, haven’t heard anything back from either individual. “Not a good feeling of support.First time service: Recall
by jolymoore on 10/17/2017We got a recall notice after moving to Texas. We found AutoNation to be the closest dealer. It turned out there were 3 recalls my car was due for. All of these were taken care of at no charge within 10 minutes of their estimated time. Nice… dealership. Waiting room included WiFi and progress on cars in the service dept.We are glad you chose our dealership. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great Service
by JimmyNSylvia on 03/23/2016Thank you so much Justin over at AutoNation Hyundai for your help this past weekend. We are so happy with our new Santa Fe. You were so helpful in making this happen. So appreciate all your help.great sales experience
by LaurenP8212 on 11/30/2015bryan mcgovern was a great sales person. there was never any pressure to purchase, he was knowledgeable, patient and really listened. i am happy with my purchase and enjoying my new car.Grwat People
by yorkiemom4928 on 11/28/2015Everyone was very friendly and Helpful. I felt like I walked away with new friends. Tyler was very helpful. He even followed me to my sisters so I could return her car. Then we drove back and I picked up my bright new, shiny car. He… helped me when I locked my keys in the trunk.Excellent Sales and Financial Management team
by Swauvel on 02/25/2015I still can not believe how easy the staff made my experience, everything was so quick and easy it still seems as if it was all a dream. I have purchased cars before from other dealers but never have I been impressed with the staff, this… team has a professional quality unseen by myself I will definitely do business here again.Very satisfied new Santa Fe owner
by woody00 on 01/04/2014updated 02/19/2015We appreciated the friendly and professional manner of Jose Rodriguez in demonstrating the new features of a Santa Fe, answering all our questions, and then working hard to help us make the final purchase.Made the buying process very easy
by roxana3 on 01/06/2015I submitted my credit info and the vehicle I was interested in in the morning. After a phone call and a few texts Alex Cerda was able to find me financing and had the vehicle ready to test drive when I got off work. Financing process was… also very easy and everyone was very nice.
Hyundai Tucson
Hyundai Santa Fe
Hyundai Sonata
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
by Gabi Porter on 08/06/2024