Customer Reviews of AutoNation Chevrolet South Corpus Christi
Review type:
Happy customers
new vehicle first time service
by Disappointed on 02/13/2023Took my truck in for its first oil change. brought it home and parked it for a week. the next time i drove the truck I noticed a large oil spot on the driveway. When I inspected under the vehicle, I found the leak coming from a loose oil… filter. Found the oil level to be one quart low.Inspection sticker
by Philip Volpe on 01/31/2023After vehicle was there for a couple hours we were called and told inspection machine was broken.Hi Philip, we are deeply disappointed by your experience at AutoNation Chevrolet South Corpus Christi. If you'd like, please contact our General Manager at (361) 444-0022. We'd appreciate the chance to make your experience a positive one.
Satisfied Equinox Owner
by MDeLeon on 01/25/2023Moe made my purchase fast and easy. I recommend visiting him for your next auto buying needs.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet South Corpus Christi. Don't hesitate to call us if you ever need anything. Be safe on the road!
Absolute lack of communication
by JS11111 on 01/15/2023Dropped off at 8am on a Friday. No one called me all day. I called 3 times all between 4 and 5pm, first 2 times no one would answer the phone. 3rd time spoke with someone in sales (only place I could get someone to pick up the phone) and… the salesperson said they would walk my name/number over to sales. Never heard from anyone. Called again Saturday morning. Again, no answer. Went to pick up my truck and they were shocked! Not a single call, text, or follow up on status. Horrid service.Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (361) 444-0022 to discuss what we can do to help.
Repeat customer - still satisfied
by Catalina C on 01/13/2023This was our second time purchasing a vehicle from AutoNation Chevrolet South Corpus Christi. Just like the first time, we were very happy with the process. They were reasonable and efficient. I definitely recommend this dealership when… considering purchasing a vehicle.Hi Catalina, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet South Corpus Christi. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!
Wheels
by Eddie88 on 01/09/2023Went in to get the wheel locks off of my car and they did amazingHello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Fix leaking water on rear windshield
by Rodolfo on 01/03/2023I went to the service office and the guy help me a lot with my issues and explain me what are the best way to fix my truck. Angel M. Pena thanks for your helpHi Rodolfo, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
2022 Tahoe
by GradyMc on 01/02/2023George, our service advisor was very professional and our vehicle was returned faster than anticipated. Great experience.Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Superb Service
by SusanfromNC on 01/02/2023I came to Autonation twice for my 2006 Trailblazer for 2 separate issues. Both issues were taken care of to my complete satisfaction due to the work and efforts of Angel M. Peña and Randy Roberts. There were a few other technicians that I… don’t have names for but ‘Thank You!’ to them also. I have been here in the past and will definitely come again if needed. Thank you all!Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
2021 Sierra - Oil Change and Tire rotation
by 2021 Sierra on 12/30/2022Service department was able to get me appointment same day for service and completed within a couple of hours. Very happy with quick turnaround time and service team that assisted me was personable.Hi, we are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Costumer
by Bernie N on 12/22/2022I was well informed on the work I needed completed. Great costumer serviceHello Bernie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Edmund
by JackieT on 12/22/2022I’m very happy and pleased with the service that I was provided with. Edmund was very informative about my vehicles service, he was a very pleasant individual.Hi Jackiet, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Easy and painless
by Joel z71 on 11/25/2022Amber Herrera is the best sales person I’ve worked with. She listened to me before start offering vehicles. She is upfront and no games. The finance person made my paperwork signing a breeze with no time wasted.Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.
BUYER BEWARE – I WAS SOLD A WRECKED CAR SINCE I PURCHASED SIGHT UNSEEN.
by J Hayden on 08/12/2022I recently purchased a 2019 Mercedes E53 AMG from this dealership. It was purchased sight unseen, which was a huge mistake considering the car had been wrecked and nobody was willing to be up-front about the damage to this $60k car they… were selling. When my car was delivered from TX to FL, I noticed that the right rear-quarter panel was wrecked, and since the dealership never mentioned the car had been wrecked, I thought the damage happened during the transport. I called Mario to let him know about the damage, and he assured me that the damage must’ve been done during the transit, since the car had no such damage when it was at the dealership. In addition to the wrecked quarter-panel, there were multiple cracks in the windshield, large dents in both the driver and passenger door, tons of scratches down to the paint (extremely visible on a black car) and white paint spilled all over the rear left seat. Definitely not what I expected for a car less than 3yrs old with a price tag of $60k. I called the transportation company relative to the damage done, and was then provided pictures of the car during the pick up at Corpus Christi AutoNation. With the dealership in the background, I saw photos of the damage of the quarter-panel. I have tried reaching out to Mario, the sales manager Speedy and the dealership, but I am being completely ignored. They are well aware of Mario lying to me, and nobody will reach back out to me. I wouldn’t recommend this dealership to my worst enemy, much less to someone that is buying out of state. I am hoping someone finally reaches out to me so I can take this post down, but I’m not holding my breath considering how I’ve been ignored by everyone I’ve reached out to at this dealership.Hi, we are deeply disappointed by your experience at AutoNation Chevrolet South Corpus Christi. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (361) 444-0022 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Great Communication Great Service
by Scott Robinson on 06/17/2022Could not have asked for a more professional process. Jason Wilson went above and beyond to make sure everything was taken care of.Hello Scott, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet South Corpus Christi. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very friendly staff and fast
by Mario Guerra on 06/02/2022Friendly and fast staffHello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Replacing air bag.
by Arnold Gonzales on 03/30/2022Prompt and courteous service.Hi Arnold, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Outstanding Experience
by Beastman on 03/24/2022We did a value lookup for our old truck on Kellys site and the contact info went to several dealerships. We talked to several of the local dealers and were most impressed with Larry Padilla from Sales at Autonation Chevrolet. We told him we… had done the Build and Price on the Chevrolet website and sent him the details on the truck we had specified. He conferred with his inventory manager and said he could order a truck to match our specifications and let us know the status. He then kept us informed when it had begun production and then on the shipping status, including when it arrived at the dealer. We went and checked it out and approved. It then came down to the out the door price, which worked out nicely. The entire experience was very smooth and friendly, just as you'd expect and hope for. I am happy to recommend this dealership and Larry in particular to anyone looking at a new Chevy purchase.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chevrolet South Corpus Christi and we hope to be of service again in the future.
Terrible communication
by Rwallesen on 12/23/2020They took my car in the morning and I had to late in the afternoon to hear they hadn’t started. Guy said he would give me a call before the end of the day and never did. Had to call the next day to get updates. They told me they found no… problems and to pick it up. They told me they changed the oil like I asked but after I had them double check it was discovered they never did it.We are deeply disappointed by your experience at AutoNation Chevrolet South Corpus Christi. Please call our General Manager at (361) 444-0022 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
David Morris / Leo Garza
by Chrisrod524 on 02/15/2020We had such a wonderful experience when we got our 2020 Chevrolet Traverse! The help, information and attention we received was amazing! I will highly be recommending your dealership and employees! Keep up the good work!Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Chevrolet South Corpus Christi and we hope to be of service again in the future.
Review on repairs
by Jerryc32 on 05/29/2019updated 06/06/2019Problems solved in a timely manner.Hello Jerry, thank you; we appreciate your feedback! We're pleased to hear that everything was resolved to your satisfaction. If there is anything further that we may do to assist you, please do not hesitate to reach out!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (361) 444-0022 -- we hope to hear from you soon.
by Lily Veronica on 02/15/2023