AutoNation Chevrolet South Corpus Christi
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Dealership Service Review
service Rating
Absolute lack of communication
Written byon 01/15/2023
Dropped off at 8am on a Friday. No one called me all day. I called 3 times all between 4 and 5pm, first 2 times no one would answer the phone. 3rd time spoke with someone in sales (only place I could get someone to pick up the phone) and the salesperson said they would walk my name/number over to sales. Never heard from anyone. Called again Saturday morning. Again, no answer. Went to pick up my truck and they were shocked! Not a single call, text, or follow up on status. Horrid service.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Andrew Newton on 01/19/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (361) 444-0022 to discuss what we can do to help.
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