Customer Reviews of AutoNation Chevrolet North Corpus Christi
Review type:
Infinity positive rating!!
by Gladys S on 05/19/2025Mr Roland was very attentive and nice definitely will recommend him!Excellent service from Phillip Estes
by Catherine on 05/15/2025I received excellent service from Phillip Estes. He took the time to explain and listen to my issue. Thank you for caring and the professional care you gave me.Hello Catherine, we're happy you found Phillip to be so supportive during your experience here at Autonation Chevrolet North Corpus Christi. If you ever need help, just give us a call. Happy motoring!
Catherine, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!
Happy customer
by Haven18 on 04/22/2025Exceptional service from start to finish! Phillip was professional, courteous, and kept me informed throughout the entire process. They fixed the issue with my vehicle quickly and efficiently, and the price was very reasonable. I appreciate… the transparency and honesty Phillip showed me, it really sets him apart from other advisors I've dealt with. Highly recommend this place for all your automotive needs!"Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Pleased
by AngieAl on 11/19/2024Advisor Gus was very friendly and helpful.We are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.
We are pleased to hear you had such a positive experience with us, Angieal! Don't hesitate to call us if you ever need anything. Be safe on the road!
2023 GMC AT4X AEV
by 2023AT4X AEV on 09/27/2024updated 10/04/2024Betty did a great job in getting my GMC truck back to operating conditionHello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Service
by d69ljr1969 on 09/26/2024updated 10/02/2024Great service, friendly service department.We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Fast and easy
by RayRay5 on 07/21/2024Service Rep was extremely helpful and kept us updated with vehicles status.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
We set high expectations for ourselves so it is gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Hassle free
Within 60 days and 1000 miles I already had to take my car into their shop.
by Maria on 06/06/2024Within 60 days and 1000 miles I already had to take my car into their shop. 3 days to change my car battery and the Bluetooth speaker they said they fixed, does not work. They didn't check my interior light, like I asked either. And 3 days… was on expedited time, because I complained about my car needing work and me already having to pay extra to fix what wasn't fixed before they sold me the car.Hi Maria, we regret to hear that you are displeased with your recent experience with us. We want the opportunity to turn your experience around. Please reach out to us at (361) 371-4040 at your earliest convenience to discuss how we can turn this experience into a positive one.
Maria, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (361) 371-4040 -- we hope to hear from you soon.
Service
by Topper78 on 03/26/2024Excellent personnel friendly courteous and very easy going completely satisfied with the work done on my truckWe are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Deric Mcclellan
by Eutimio on 12/13/2023Deric Mcclellan went above and beyondHi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!
A Beacon of Hope
by TLRepka on 12/12/2023Though this truck has been one problem after another, the service team at AutoNation North Corpus Christi have done their job in taking care of the problems. From motor to transmission, they have dug through it all and done a good job each… time of getting me back on the road. The service center does a good job keeping me up to date on my vehicles repairs.Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
AC Repair
by My2trucks on 12/12/2023Scheduling was easy. Contacting the handler for repairs was quite difficult. I would call be put on hold & go to voice mail. Leave a message & never get a call back. Call next day - still no call back. When they realized I was upset, then i… received a call back. I was just checking on the status & what the problem was with the AC (under warrenty). I was told don't call her back that she would get with me when the truck was ready. Really???? The lady who answers in service cannot answer a simple question. If I have already paid for repair & truck is parked in employee area, how late can we pick it up. She kept telling me I need the keys, whichich I had. The she would tell me I need my receipt, which I had because I paid early that morning. Then she transfered me to the repair lady again. I hung up & called back & talked to a nice man in Used vehicle sales & told him my problem & asked if he could answer my question. And guess what he did. I understand that service is busy but, for not to be called back a day later, then told not to call back that they would contact me & the lady inservice who answers the phone could not answer a simple question?? I am questioning whether I should bring in my other truck for warranty work if this is the way you are treated. The service work done was great. Shout out to the mechanics. I will recommend them but I would tell them bewareHi, thank you for leaving this detailed feedback about your experience with our dealership. If you are willing, please call our General Manager at (361) 371-4040 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Excellent
by Lmmedina on 12/05/2023Very professional!Hi Lmmedina, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Bed liner and side steps
by JamesMB on 12/01/2023Everything was installed perfectlyHi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Recall
by Vx12345$ on 11/16/2023Team went above and beyond to accomplish getting recall doneHi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
service department
by BarbiBerrios on 11/01/2023everyone was very nice just did not respond very fastHello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Service
by Jessie S. on 10/28/2023Sam Hinojosa was wonderful. He met all of my needs for my service concerns including my anxiety level about car repairs. He went above and beyond to help me understand what repairs were needed and being done. I highly recommend AutoNation… for any repairs.Hi Jessie, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet North Corpus Christi. Thanks for the recommendation, and have an amazing day!
Service
by Floating on 10/27/2023Excellent quality service. Fast efficient work Friendly personnel and knowledgeableHi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Chevy Tahoe heated steering wheel part
by Jesse D on 09/15/2023Letter from Chevy that National back order on part was no longer issue and parts were available. Letter gave direction to contact your local dealership for part availability and schedule time to get part installed. Waited 3 weeks for my… appointment. Got to dealership 8am then waited until 10am that morning for service advisor to come back and tell me that they had the wrong part and the right part was still on National back order. They could not explain why the letters went out. Did not offer to reach out to Chevy and notify them that this issue was happening. Could not give me any idea if or when part would be available. Just wasted 2 hours of my Thursday morning. Very frustrating.Hi Jesse, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (361) 371-4040. We hope to hear from you.
Trax service
by LindainCC on 09/07/2023Upon entering the service area, I was not greeted and had to ask for assistance and guidance. The service tech had to look for my paperwork when I had an appointment. Better greeting, guidance, preparation and organization is needed.Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Service
by Thomas g on 08/12/2023If it wasn’t that I am still waiting for my chip updates I would never due business with your company again I was scheduled by your team to have upgrades done on my last visit only to be told I had to wait for gm I firmly believe you have… no intention on completing this recall because you will have to change out dash our daughter bought same car from another dealer at the same time and already had chip put inHi Thomas, we appreciate you taking the time to respond. The staff at Autonation Chevrolet North Corpus Christi take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (361) 371-4040 -- we hope to hear from you soon.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.
by Paige Mason on 05/25/2025