Customer Reviews of AutoNation Chevrolet North Corpus Christi
Review type:
Freddy Escamilla
AC Repair
by My2trucks on 12/12/2023Scheduling was easy. Contacting the handler for repairs was quite difficult. I would call be put on hold & go to voice mail. Leave a message & never get a call back. Call next day - still no call back. When they realized I was upset, then i… received a call back. I was just checking on the status & what the problem was with the AC (under warrenty). I was told don't call her back that she would get with me when the truck was ready. Really???? The lady who answers in service cannot answer a simple question. If I have already paid for repair & truck is parked in employee area, how late can we pick it up. She kept telling me I need the keys, whichich I had. The she would tell me I need my receipt, which I had because I paid early that morning. Then she transfered me to the repair lady again. I hung up & called back & talked to a nice man in Used vehicle sales & told him my problem & asked if he could answer my question. And guess what he did. I understand that service is busy but, for not to be called back a day later, then told not to call back that they would contact me & the lady inservice who answers the phone could not answer a simple question?? I am questioning whether I should bring in my other truck for warranty work if this is the way you are treated. The service work done was great. Shout out to the mechanics. I will recommend them but I would tell them bewareHi, thank you for leaving this detailed feedback about your experience with our dealership. If you are willing, please call our General Manager at (361) 371-4040 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Excellent
by Lmmedina on 12/05/2023Very professional!Hi Lmmedina, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Bed liner and side steps
by JamesMB on 12/01/2023Everything was installed perfectlyHi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Recall
by Vx12345$ on 11/16/2023Team went above and beyond to accomplish getting recall doneHi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Autonation Corpus Christi North
by R Gonzalez on 11/02/2023Autonation Corpus Christi North is the best place to visit when looking for a vehicle. Best service and very professional. Deric McClellan (salesman) is excellent!Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
service department
by BarbiBerrios on 11/01/2023everyone was very nice just did not respond very fastHello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Service
by Jessie S. on 10/28/2023Sam Hinojosa was wonderful. He met all of my needs for my service concerns including my anxiety level about car repairs. He went above and beyond to help me understand what repairs were needed and being done. I highly recommend AutoNation… for any repairs.Hi Jessie, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet North Corpus Christi. Thanks for the recommendation, and have an amazing day!
Service
by Floating on 10/27/2023Excellent quality service. Fast efficient work Friendly personnel and knowledgeableHi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Happy customer!!!
by Ray Ray on 10/18/2023Had a great experience buying a new vehicle. Salesman was very knowledgeable of vehicle being bought. They answered all my questions. Happy customerHi Ray, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Sales team
by Mike on 10/04/2023Worked with Heath on a used car sale. Very knowledgeable, car was ready to go except for a cracked windshield but getting that replaced in house for free. Car runs like new. Great gas mileage. Would buy from them again when my pickup dies.Mike, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Chevy Tahoe heated steering wheel part
by Jesse D on 09/15/2023Letter from Chevy that National back order on part was no longer issue and parts were available. Letter gave direction to contact your local dealership for part availability and schedule time to get part installed. Waited 3 weeks for my… appointment. Got to dealership 8am then waited until 10am that morning for service advisor to come back and tell me that they had the wrong part and the right part was still on National back order. They could not explain why the letters went out. Did not offer to reach out to Chevy and notify them that this issue was happening. Could not give me any idea if or when part would be available. Just wasted 2 hours of my Thursday morning. Very frustrating.Hi Jesse, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (361) 371-4040. We hope to hear from you.
Trax service
by LindainCC on 09/07/2023Upon entering the service area, I was not greeted and had to ask for assistance and guidance. The service tech had to look for my paperwork when I had an appointment. Better greeting, guidance, preparation and organization is needed.Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great customer service
by Alona on 09/07/2023Great customer service. No pressure sales. If you do happen to visit this dealership, please ask and do business with Heath Thomas. Very helpful and knowledgeable.Hi, we are pleased to hear you had such a positive experience with us, Alona! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
vehicle purchase
by karimtut on 09/03/2023purchase process was easy and we were made to feel very comfortable about all our questions.Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.
Awesome Dealership
by Amanda on 08/30/2023Everyone that we encountered there was absolutely incredible and made the entire buying process incredible from beginning to end. Deric was our salesperson and I must say he was very professional and very sweet. Highly recommend him if… you're looking for a new vehicle.Hi Amanda, thanks so much for the warm recommendation of the team here at Autonation Chevrolet North Corpus Christi. We always strive to provide personable and excellent customer service. Thank you again for the review!
Service
by Thomas g on 08/12/2023If it wasn’t that I am still waiting for my chip updates I would never due business with your company again I was scheduled by your team to have upgrades done on my last visit only to be told I had to wait for gm I firmly believe you have… no intention on completing this recall because you will have to change out dash our daughter bought same car from another dealer at the same time and already had chip put inHi Thomas, we appreciate you taking the time to respond. The staff at Autonation Chevrolet North Corpus Christi take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (361) 371-4040 -- we hope to hear from you soon.
Service
by Nnana32 on 08/09/2023They helped me when I needed it the.most. truly appreciated.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service department
by JudyRdz on 08/08/2023Great customer service went above and beyond to explain what my vehicle needed done and why.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Jessica on 08/03/2023Everyone was Very friendly and Quick serviceJessica, thanks for your praise and kind comments about our team. Feel free to stop by if you ever need any more help.
Oil change
by taguirre on 07/31/2023Went in for an oil change. Was completed in a timely manner.Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
Service with a smile
by TannerR on 07/28/2023I have had the unfortunate experience of multiple trips to the shop with my 2021 Silverado. But every time I show up I know that my vehicle will be taken care of.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Freddy, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Paige Mason on 05/25/2025