Customer Reviews of Cedar Park Nissan
Review type:
Julian at Nissan Cedar Park
oil change
by yanks1999 on 06/04/2024Great service, great valueHi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Service
by 7979797 on 05/23/2024Don’t change hubs and Bearings,but pretend like they didn’t,went Acura they get inspection and fined out of your car Dillard service scam me for $1800.00Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Thank you for your feedback about this negative experience you had with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Fredi Garcia, Service Manager fsanchezgarcia@cedarparknissan.com
Oil/Filter & a recall
by Barbara on 05/08/2024The service job was done in a timely manner and to my satisfaction.We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.
Jimmy's the best advisor
by ADGardn on 05/01/2024Had my car in for service today, Jimmy is the best advisor at Cedar Park Nissan. I've worked with others in the past and he is hands down the best always goes above and beyond.We're thrilled to hear about your positive experience with Jimmy at Cedar Park Nissan! Our team takes great pride in providing exceptional service, and we're glad to hear that Jimmy went above and beyond to meet your needs. We appreciate your business and look forward to serving you again in the future!
Ms
by Jtuttle on 04/22/2024I walked in was immediately taken care of and they provided everything I needed.We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Awesome service
by Sunshine on 04/22/2024Excellent service! They showed and explained to me everything that needed to be fixed and helped me with financing to get it done. Very thankful as my car was close to being on the side of the road because of the last mechanics not making… me aware of what's going on with my vehicle. Definitely going back soon.Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
Betrayal
by Jacob Garvey on 04/09/2024Jonathan Monroe, the representative that helped me, on 04/06/24 called me and said that he could not do the inspection that I requested due to my brakes being bad. He told me he was going to charge me 600 dollars to fix it. I went home and… looked at all 4 of them, and none of them were even remotely close to the "1mm" that he said. Really made me feel as though he was trying to just get money out of me.Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Fredi Sanchez Garcia, Service Manager fsanchezgarcia@cedarparknissan.com
Great Service
by Michael on 03/30/2024Dropped the car for a quick oil change and state inspection. Service , multi point inspection and state inspection was performed in record time.Thank you for your kind words! We are thrilled that you had a pleasant service visit!
My mechanical issue
by Evap issue on 03/16/2024I brought my Sentra in for an ongoing evap issue. Your representative Zane was extremely obliging respectful and knowledgeable. The mechanic had th knowledge to resolve the issue expediently and efficiently. I will now make certain I always… come to Cedar Park Nissan and recommend them to anyone and everyone!!!Thank you for sharing your experience! We're thrilled to hear that Zane and our team at Cedar Park Nissan provided you with exceptional service and resolved your Sentra's evap issue efficiently. Your recommendation means a lot to us, and we're committed to always providing top-notch service to you and all our customers. We look forward to serving you again!
Customer
by Cindy Peel on 03/13/2024Still waiting for Dylan to call me My service representative Jonathan does not respond to my 2 emails and phone messageThank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Service
by Lailu789 on 03/13/2024Quick and efficient service.We are thrilled to hear that you had a quick and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Great Customer Service
by Tyrone24 on 01/19/2024updated 03/12/2024Zane my service representative for my current visit, was extremely professional and helpful as always. I’ve been bringing my car to this location for almost 10 years and the service has consistently been amazing. Thank you for all you do.We're thrilled to hear that Zane provided you with exceptional service during your recent visit! It's wonderful to know that you've been a loyal customer for almost a decade and that you've consistently had amazing experiences with us. We truly appreciate your continued trust and support, and we're committed to maintaining the high level of service that you've come to expect from us. Thank you for your kind words, and we look forward to serving you for many more years to come.
Excellent service
by SSMartin on 02/15/2024I had to get my battery changed, and Joseph provided me fast and reliable service. While I was there, he also changed my windshield wiper blades for me. He was friendly and helpful.We're glad to hear that Joseph provided you with fast and reliable service during your battery change. It's great that he went the extra mile by also changing your windshield wiper blades and that you found him friendly and helpful. Thank you for choosing the service, and we hope to continue providing you with excellent assistance in the future!
Great Customer Service reps
by DawnMelody on 02/01/2024The employees were all pleasant and thorough but not pushy.Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!
great service
by yanks1999 on 01/28/2024Service rep Zane consistently provides excellent understanding and serviceIt's fantastic to hear that you had a great experience and that Zane provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Good Service
by GoodService on 01/17/2024The communication, pricing and service were great this time around.We're pleased to hear that the communication, pricing, and service were great during your recent experience. Providing transparent communication and fair pricing are important aspects of our service. Thank you for choosing our service, and we appreciate your positive feedback!
Great Service Done Right
by Nate-atx on 01/04/2024I have been taking my last two cars to this dealership service department. They are excellent. Super friendly and knowledgeable staff, especially Cristi. I highly recommend them. Great work done right the first time.It's fantastic to hear that you had an excellent experience and that Cristi provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Excellent experience
by Om Mishra on 12/30/2023Very knowledgeable staff. Provide valuable information on the car. Well priced and do not try to oversell. Got extraordinary service.We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Awesome Dealership
by Keenanwix on 12/27/2023Dylan always takes care of my vehicles like they’re his own!It's fantastic to hear that you had a great experience and that Dylan provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Service Advisor
by JanisRoz814 on 12/20/2023Zane May has been my Service Advisor for several years. He is always courteous, friendly and professional who listens and then takes care of any issue I’m having with my car. Thank you.Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!
Oil Change and Tire Rotation
by Velma2665 on 12/08/2023I had an excellent experience at Cedar Park Nissan. My agent was so polite and courteous. My car was handled with care.We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Nissan Rogue
Nissan Pathfinder
Nissan Frontier
While we could try to think of an all-encompassing response, we prefer to break it all down for you, step by step. That way, all of the bases are covered, and you can feel at home from the moment you walk through the Cedar Park Nissan showroom doors.
Aside from offering a great selection of critically acclaimed new Nissan models, we also keep an extensive catalogue of used cars on hand. What's more, our auto financing gurus are ready to turn you from a shopper to owner, on your terms. That means finding a car loan and Nissan lease that you're comfortable with.
Cedar Park Nissan isn't, however, just a great resource for shoppers. Owners love our onsite car service and maintenance department. Staffed with highly trained technicians using only the finest Nissan parts, it subtracts the headache from the car-care equation.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
We're delighted to hear about your positive experience with Julian and the seamless process of purchasing your car. It's great to know that they were able to assist you remotely, making the in-person part of the process quick and efficient. We appreciate your feedback. Enjoy your new car!
by Sara Thurston on 10/16/2023