Customer Reviews of Lithia Chrysler Jeep Dodge Ram FIAT of Bryan College Station
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344 reviews
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Great Service!
by Terry S on 03/27/2021Timely, professional and courteous! What more can you ask for?Great Service. Happy customer
by Jackson on 03/27/2021Great customer sservice, Polite people.Three hour oil change
by Sonia on 03/26/2021I had made an appointment to have oil and tires rotated. Three hours later and if it wasn’t for me asking, I would probably still be there. Their service is horrible. I hate to say this but, I had marked my tires to make sure they got… rotated, and nope that didn’t happen. Why do we have to make an appointment and still wait 3 or more hours??? Just wondering if my oil was changed. I’m not happy with their service department at all. If you’ve had great service there great for you. Not a happy customer!!!Gotta get a deal at Lithia....
by Kathleen Leonard on 03/20/2021updated 03/25/2021Very knowledgeable and friendly staff. The sales team worked with our requests and made the deal happen.Rudy always delivers
by Alison on 03/25/2021I gotta admit, at first I was leery of taking my car to the dealership. I have had bad experiences in the past of pushy, dishonest people trying to get me to pay for services I don't need. But Rudy changed this. He is helpful and honest.… He breaks down the repair needs for me and answers all my questions. He goes above and beyond his job description to make sure I am fully informed. He has taken care of me and my car so well, that now my husband brings his car to Rudy for service. In about two months my son will have a car.....a guess who we are trusting with all our repairs?? Thats right, my friend Rudy! ;)Rizzo the man
by Wayne on 03/24/2021Every time I take my vehicle in for service I get prompt attention and the greatest service. Rizzo always takes time to answer all questions and insure the maintenance is preformed perfectly. Thanks Riz.Fast!!!
by Felder on 03/24/2021They will get you out of thereRiz is the best!!
by Angelique on 03/23/2021Great service, fast and friendly!!Great Service
by Megan Rich on 03/20/2021The guys were super friendly and I was in and out in less than 45 mins!Great service
by Lithia in Bryan on 03/20/2021David was very helpfulExcellent Service
by Binal Patel on 03/19/2021Excellent service! Rodolfo is always so helpful and gets me in and out in no time!oil change
by Jerry on 03/19/2021Be prepared to wait at least 2 1/2 hrs or more. The last oil change took 3 1/2 hrs and I got there at 8 amGreat service. The staff is always courteous and helpful.
by Michael on 03/19/2021It was the first factory inspection for 7500 miles for my truck. It was all fine, no issues; however, I would like to see a little more detailed report such as what they have checked and notes for each inspection point. The report shows… just the oil change and tire rotation. I did not see any checklist. Also, I noticed in my factory checklist shows refill the DEF, It was not done for my truck, which is not a big deal, but it would be good if it were done.Very good service
by Jerry barclay on 03/18/2021Service was very good and fast and very professionalGreat Service!!!
by Brody on 03/18/2021Everyone that I encountered was super nice and helpful. Very FriendlyGreat service
by Michael on 03/18/2021Sonny and the team were very attentive and helpful and friendly. My experience was def enjoyable. Sonny went above and beyond to get me what I wanted!Always there when I need them.
by Clay on 03/17/2021I have been coming to this dealership since 2005. They have always taken care of my service needs.Nice !!
by Qwin Burns on 03/17/2021Very helpful and resourcefulHot hip
by Sallye on 03/16/2021Hassan is the best salesman I’ve had in awhile he is very honest & knowledgeable about the vehiclesOnly go if you want to finance with them
by purplepirate3 on 04/25/2019Horrible experience with a shady used car dealership. Sounded great on the phone. They'll tell you anything to get you in the door. Don't trust them!
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About our dealership
Buying a new vehicle can be a timely and sometimes frustrating experience. But here at Bryan CJD, we strive to take that hassle and frustration out of the process and provide you with a fun, relaxed and friendly atmosphere. With over 100 years of combined sales experience, our highly knowledgeable, friendly and caring staff strives to make you feel at home as soon as you drive onto our lot. If you want to stay close to home and avoid the big city hassle, come see us at Bryan CJD.
What sets us apart
2019, 2020, 2021 Dealer Rater Consumer Satisfaction Award
2019 & 2020 DealerRater Dealer Of The Year
#1 Ram, Jeep, Dodge dealer in the Brazos Valley
2020 Carfax Top-Rated Dealer
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Languages Spoken (2)
- English
- Spanish