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Customer Reviews of Lithia Chrysler Jeep Dodge Ram FIAT of Bryan College Station

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344 reviews
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  • Sales

    5 out of 5 starsby Kelsey on 05/14/2021

    Gene was our salesman and he was amazing, he listened to everything we wanted in the truck and where we wanted to be with notes and he made it happen. If anybody is looking for a new or nice used vehicle I recommend calling and asking for Gene.
  • Rudy is always attentive and helpful. Thank you

    5 out of 5 starsby Gidget on 05/13/2021

    Good place
  • The Service team is the best!!!

    5 out of 5 starsby Tamara Ospina Vega on 05/13/2021

    I love how welcoming, friendly, fast are the Service department! I love to drink the capuchino coffee in your dealer. Thank you so much for accepting my car at 3:45pm when I know you are almost closing (but I can’t make it in the morning due to work) thank you for everything!
  • A+++ Long drive but worth it!

    5 out of 5 starsby Ashley F on 05/13/2021

    Archie is great! I live 1.5 hrs from the dealership and found a truck I liked online. He sent me pictures and had first hand knowledge of how the truck drove. I basically bought it from home and drove there to pick it up and sign the final paperwork. The truck doesn’t disappoint! It is everything he said it was and more! The finance team had everything ready to sign the minute I walked in the door. I would highly recommend this dealership!!
  • David Hall is the best

    5 out of 5 starsby Amazing job on 05/13/2021

    Prior to this visit I had brought my car to Dodge Lithia service department three times for the same issue. This time I went and a gentleman named David Hall help me with my car. Before I left this dealership he pretty much gave my entire car a visual once over asked me several questions pop my hood did all kinds of things to help determine what the problem actually was. I greatly appreciate all the effort this man put into helping me find the problem with my car no other time am I ever got such service if I could give this man anything beyond five stars I would give him the max. He went above and beyond to help me and like I said I am greatly appreciative of the type of employee he is representing at Dodge. After my time at Dodge I drove my vehicle around town and on highway just for that last personal check and my car feels like a brand new ride all over again and I thank him for it.
  • Recall work - in and out

    4 out of 5 starsby A Love on 05/13/2021

    Took my 2007 Dodge Ram 2500 in for passenger side airbag recall this morning, at my appointed time, and an hour later I was on my way.
  • Great service

    5 out of 5 starsby Edward on 05/13/2021

    Riz, the assistant service manager, is great! He knows me by sight and quickly takes care of any service needs my vehicles have.
  • Good service

    5 out of 5 starsby David on 05/12/2021

    Friendly service personnel
  • Good

    4 out of 5 starsby Jimmy on 05/11/2021

    Everything was great can’t complain jimmy helped us get into two vehicles now back to back and we are very blessed.
  • Cat the vehicle I wanted no bs

    5 out of 5 starsby James Hoffman on 05/10/2021

    Wonderful experience all around! Brandi got me financed and into the vehicle I wanted!
  • They make magic happen!

    5 out of 5 starsby Bailey on 05/03/2021

    Gene and his team worked very hard to get the car I wanted even staying past closing time! This is our second vehicle from Gene and we will continue to give Lithia our business!
  • Trust your gut

    1 out of 5 starsby K on 05/03/2021

    I was walking away from purchasing a used vehicle because of an issue that I was assured would be corrected. I fell for their line and bought the vehicle. The vehicle has been in 3 times in the month since we bought it for the same issue because they can't seem to correct it. It needs to go back again.
  • Sonny is AWESOME!

    5 out of 5 starsby TV on 04/30/2021

    Sonny made this car purchase so easy! I will definitely tell my friends and family to go to him when they’re in the market for another vehicle. Thank you so much for your time and making my babies happy with our new ride!
  • Jake is the best!

    5 out of 5 starsby Parrish on 04/28/2021

    Jake was attentive, responsive, proactive, and a pleasure to work with. Surprisingly, he made buying a new car an enjoyable experience.
  • Awsome Hybrid Jeep

    5 out of 5 starsby Joe Dieckert on 04/28/2021

    They quoted a price, took my order and delivered my new awsome hybrid Jeep right on time!
  • Good service

    3 out of 5 starsby Denimmomma on 04/28/2021

    Told me what was wrong with my ac and gave me a price for parts and labor. I did have to prepay for my parts. I would have liked a call or text letting me know that there was a delay in getting 3 parts. They told me that it would take one day and it did. They did call when service was completed.
  • Albert Vasquez

    5 out of 5 starsby Marlys on 04/24/2021

    My third car here and I have never been disappointed by the quality of service I have received from this dealership! Albert was helpful and very informative! Honest!
  • Too long for an oil change.

    3 out of 5 starsby Richard Rigdon on 04/24/2021

    I was told when I brought my pickup in for an oil change that it would be an hour and 45 minutes. It took 2 and a half. I live out of town and had tried to schedule it done, but was told that they do not schedule oil changes. I believe there should be some accommodation made for people who live out of town and have to wait for the service as opposed to the ones that live in town that can drop their vehicle off and come get it later.
  • Accurate quote and timely service

    5 out of 5 starsby Michael on 04/24/2021

    Was able to get tires, alignment, oil, tire pressure sensor,inspection and another small electrical issue diagnosed and fixed and the truck back before the days end. Cant complain about that.
  • Great security

    5 out of 5 starsby Christian Torres on 04/24/2021

    This dealership always works up a deal that will put u in a car that day.
  • Fast, friendly service

    5 out of 5 starsby Ray A on 04/23/2021

    Fast oil change, friendly service staff

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About our dealership

Buying a new vehicle can be a timely and sometimes frustrating experience. But here at Bryan CJD, we strive to take that hassle and frustration out of the process and provide you with a fun, relaxed and friendly atmosphere. With over 100 years of combined sales experience, our highly knowledgeable, friendly and caring staff strives to make you feel at home as soon as you drive onto our lot. If you want to stay close to home and avoid the big city hassle, come see us at Bryan CJD.

What sets us apart
2019, 2020, 2021 Dealer Rater Consumer Satisfaction Award
2019 & 2020 DealerRater Dealer Of The Year
#1 Ram, Jeep, Dodge dealer in the Brazos Valley
2020 Carfax Top-Rated Dealer
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Express Service
Languages Spoken (2)
  • English
  • Spanish