Big Star Buick GMC
Customer Reviews of Big Star Buick GMC
Review type:
Experience
by Melquisedec Acevedo on 04/01/2020I’ve always liked going to Baytown to do car purchasing. And GM Baytown and Buick did not disappoint. Dealer knew exactly what I was looking for and the deal I wanted. Process was easy and painless, now I drive the truck that I always… wanted. Thank You to Adolfo Huerta for the best and easy experience. And to the GM Baytown family.New GMC
by Mike on 03/30/2020We had an excellent experience Sean was grate as was the rest of the staffWe are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Baytown GMC Buick Team
Murray
by Murray on 03/29/2020This place treated us like family and gave us a great deal!!!Thank you for writing this fantastic review and giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Baytown GMC Buick Team
So good we bought 2!
by Albert Rodriguez on 03/29/2020Crystal the sales rep was great! Gabriel the sales manager was great! Our finance manager was amazing. All good things about our experience there. I began by calling Vincent and he definitely made it all happen. Great TeamThank you for the great review, Albert. Please come visit us if you need anything else, be it service or sales. Sincerely, The Baytown GMC Buick Team
2017 Kia Opitima
by Clide Ford on 03/26/2020I was very satisfied with my purchase been today. Thanks to everyone who was involvedThanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. - Baytown GMC Buick Team
Car Purchase
by Unique6 on 03/17/2020Had a great experience, Shaun & Janet were very helpful through the whole process. I would definitely recommend others.Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Shaun and Janet and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Baytown GMC Buick Team
GMC
by GMC on 03/17/2020Had a really good experience the staff was noligeble and very helpful they exhausted all they could to give me the best deal.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, The Baytown GMC Buick Team
Splendid Sales Service
by Jeremy Schilhab on 03/12/2020Not like your typical vehicle dealership, great customer service making an overall nice buying experience.Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Baytown GMC Buick Team
Great to do business with
by Baytown GMC is the best on 03/11/2020Baytown GMC exceeded my expectations! Courteous and professional staff. Jose Moreno is a great salesman and gets everything right the first time. No haggling at this dealership! They simply give you the best price and honor their… agreements. Finance was a breeze. No pressure and the numbers were right, as agreed. I've purchased close to 100 new and pre-owned vehicles in my lifetime and this was one of the best experiences I've had. Thank you Baytown GMC! I'll be back.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Baytown GMC Buick Team
Satisfied Customer
by 2019 silverado LTZ on 03/10/2020Talk to Miki in sales, you'll be treated like family. The financing department did a great job, had me in and out in no time!Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Baytown GMC Buick Team
Very professional
by Darnell on 03/05/2020It was a good experience nice customer service Jorge and Shawn was professional and understandingDarnell, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! - Baytown GMC Buick Team
Awesome
by Sylvia on 03/01/2020Friendly,helpful, patient,We appreciate the kind words, Sylvia. We look forward to seeing you again in the future! Sincerely, Baytown GMC Buick Team
Baytown GMC
by Baytown GMC Best In Town GMC on 02/29/2020Great experience! Our salesman Esteban Ambriz was very friendly and accommodating. He was everything but pushy and annoying. Everyone in the dealership is very helpful and down right friendly.Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Baytown GMC Buick Team
Great Customer Service
by Guadalupe Carpio on 02/29/2020Great environment, great customer service completely satisfied if your looking for Car this is the place to buyThank you for the great review, Guadalupe. Please come visit us if you need anything else, be it service or sales. Sincerely, Baytown GMC Buick Team
Overall Experience
by Enrique Martinez on 02/26/2020Exellent service William our sales man was great.We appreciate the kind words, Enrique. We look forward to seeing you again in the future! Best, Baytown GMC Buick Team
HAPPY
by HAPPY customer on 02/18/2020Great experience quick in and outThanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Baytown GMC Buick Team
Friendly, professional dealership
by NH on 02/16/2020Very friendly, professional sales team - Houston and Fernando were extremely helpful and the nicest car sales people you could meet. They helped us get a great deal. No pressure, no gimmicks. Ms Janet in finance is also very helpful,… informative and friendly. Overall the best car buying experience we have had. Would definitely recommend and return for future car purchases.Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Janet was able to meet your needs. At Baytown GMC Buick, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Baytown GMC Buick Team
Friendly salesman. Great experience
by Connie Mundy on 02/12/2020Jose my sales man was awesome. If he said he was going to do something he did it and always gave a status update of our loan details. Finance was also quick and easy. Best experience at a car dealership I’ve ever hadThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Baytown GMC Buick Team
New car purchase
by Thomas Perry on 02/10/2020We had a great experience with Crystal. We went to just to look at vehicle's not with the intention of buying one. We were just looking for pricing. We ended up purchasing a 2020 for the price of a used one we were looking at. She helped us… at a lot.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Baytown GMC Buick Team
First time buying a new car
by Laura Hickerson on 02/07/2020This was the first time I bought a new car. The moment I pulled into the dealership I was greeted and everyone was very pleasant. Jose Anthony Moreno was the best to work with. From the first contact through text until the end when he… handed me the keys he was an absolute pleasure to work with.Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. - Baytown GMC Buick Team
Best dealership experience!!
by Kim on 02/02/2020My sales consultant was Milton Martinez. I reached out to him early in the week to get a Carfax on a used vehicle. I completely forgot about coming in because I was tied up with work all week. He did not blow up my phone but followed up… every other day. I finally came in that Saturday since I was off and he had the vehicle ready for me to look at. He was very courteous and friendly and made me feel at ease! I also met with the GM and the manager Gabriel Miranda. I had a budget in mind and I was coming from multiple dealers since I had been in the market for about a month—many of which I had horrible experiences. Milton and Gabriel completely changed my perspective of a dealer. They tried to work with me on the numbers to try to earn my business. They were transparent about the numbers and did not pressure me to commit or sign anything until I was comfortable with my decision. I cannot say enough good things about these 2 gentlemen. A dealership experience I will never forget. Thank you so much, Milton and Gabriel!!!Kim, thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Milton, Gabriel and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Regards, The Baytown GMC Buick Team
GMC Sierra 1500
GMC Sierra 2500HD
Buick Envision
Melquisedec, your feedback is valuable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Sincerely, The Baytown GMC Buick Team
by The Baytown GMC Buick Team on 05/19/2020