Customer Reviews of First Texas Honda
Review type:
Great service, no trouble ever
Very satisfied customer
by Charlotte24 on 04/14/2018I was referred to Karl Lewis by Stacy Olmsted. I'm so happy with the excellent customer service I received. I told him exactly what I wanted to purchase and he listened to me. I appreciate the A1 services I received at First Texas Honda… dealership. Thanks for making this so easy for me.Welcome to the First Texas Honda family, Charlotte! Providing a first-class experience is our top priority and we're so happy to know that Karl delivered. :) Congratulations and take care. -The Team at First Texas Honda
Great Service, Great Staff
by drewrice on 04/09/2018This was the first time I had to visit the local dealership. The entire service staff was great. I know where we will go for our needs from here on out. Thanks to everyone for the great dealership experenceWe love to receive reviews like yours! We know that you have options and we are tremendously happy you picked us. Looking forward to seeing you next time. -The Team at First Texas Honda
Well done and kudos to the First Texas Honda service department
by Neveron on 04/06/2018A J Cuevas represented my service needs with stellar commitment to customer satisfaction.We're so happy to hear this. :) Thank you for the awesome compliment! -The Team at First Texas Honda
Karl Lewis
by carbuying6 on 04/05/2018This is the second car we have bought at First Texas Honda and Karl Lewis has been our sales person. He makes car buying enjoyable!We're so happy to hear it! Thank you for choosing us once more and congratulations on the vehicle. -The Team at First Texas Honda
Excellent service
by DeeRollins on 04/03/2018Jay Jank is our new service advisor. We had been with Trudy Adams for several years. On March 29, Jay explained each thing that needed to be done. As we chose to wait there while the car was serviced, he kept us informed as we waited. We… would highly recommend First Texas Honda and Jay JankDee, thank you for choosing us for your Service needs. We're so happy to know that your experience with Jay was a great one. We'll see you next time! -The Team at First Texas Honda
Above and Beyond
by robdawg13 on 03/30/2018First Texas Honda has consistently provided great service since we purchased our Accord on 4/1/2013. On this visit they went out of their way to correct an ongoing cosmetic issue and provided a loaner for the duration of the repair. As my… wife said when we left, "I'd buy another car from them." That pretty much says it all...Rob, thank you so much for continuing to choose us! We appreciate the awesome review and look forward to seeing you next time. -The Team at First Texas Honda
Great purchase experience
by Customer2002 on 03/27/2018I had a great experience purchasingy Honda Pilot. Karl Lewis was great to work with! No pressure at allThanks so much for choosing us. :) We're simply here to help make the car shopping experience a great one. Happy cruising! -The Team at First Texas Honda
This is the BEST place to buy or have service done!
by Klrestrada on 03/27/2018I have Nothing but Good to say about First Honda!! Each time I come in with a problem, I'm met with Professional Service People. I am treated with respect and cheerful kindness. Always listened to, and never made to feel like a "dumb… woman'. Because of This, I will come back!!! Some say, it's more expensive to go to the Dealership..... I will gladly "pay extra"., because of the Care I Receive at First Honda on Steck and 183We wanted to take a moment to thank you for telling us more about your experiences with us. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We take pride in our high expectations during the hiring process for this exact reason! Thanks so much for being a customer of ours. :) See you next time. -The Team at First Texas Honda
Thank you Amanda!
by CPReeder on 03/22/2018We made our appointment with only 40 minutes notice to you. You acknowledged the vehicle in our internet search with 13,000 miles. But you went that extra mile for us and found the same make and model with 5543 miles! We also appreciate… your professionalism and advocating for our trade in value. Great job in customer service! Cindy and BobCindy and Bob, we're so happy to know that we exceeded your expectations! It's our duty to provide the highest value and customer service in your car search. Thank you for the awesome review and take care. -The Team at First Texas Honda
new car purchased
by rhodes23 on 03/05/2018updated 03/16/2018Greg Powell did a great job with helping us pick out a car. all other items fell into place as expected.First Texas Honda
by dovecote1 on 03/14/2018My service technician, Chris Buchanan was great! really enjoyed talking to him. 5 stars Chris!I always take my car to First Texas Honda.We so appreciate your review! Thank you for making us your dealership of choice and we'll see you next time. -The Team at First Texas Honda
Civic Touring Purchase
by carsyns_mom on 03/08/2018I purchased my new Civic from Pete deNeergaard at First Texas Honda, and he was patient, knowledgable, and got me a deal i feel good about. I wasn't the easiest customer, coming in with a specific desire, and Pete got me what i wanted, and… did it all with a smile.We're always here to help. :) Thank you very much for selecting us to work with. It's great to hear that Peter did not disappoint! Thanks for your review and take care. -The Team at First Texas Honda
Fred was awesome!
by Tcguinn on 03/08/2018Fred quoted me an hour and a half wait and the services were done just in time. He checked in with me about 10 minutes before it was time to checkout and gave a good report of the work completed. I greatly appreciated his customer service… and kindness.We're happy that you chose us and appreciate the review! It's always our goal to deliver an excellent experience. :) See you next time. -The Team at First Texas Honda
Great experience again!
by zebzebzeb on 03/02/2018updated 03/08/2018First Texas Honda was again awesome in our sells experience. Even as the evening got late, they were happy and friendly to help!Thanks so much for choosing us again. :) Happy cruising! -The Team at First Texas Honda
Friendliest Car Service at First Texas Honda
by theoneandonly1 on 03/07/2018Thank you for a great car service. AJ did a wonderful job in making sure everything was taken care of for me plus all done quickly, professionally, and with a smile. First Texas Honda has never disappointed me.Thanks so much for consistently choosing us. It makes us proud to know that AJ delivered an excellent experience. -The Team at First Texas Honda
Always amazing
by lmp0529 on 03/07/2018Generally people dont enjoy taking their cars in for work, but I can genuinely say I love coming to First Texas Honda. Everyone is always so friendly and the work is always high quality. Plus you cant complain about the free coffee bar!We love reading reviews like yours! It's our goal to deliver an excellent experience from start to finish. Thank you so much for the praise and we look forward to seeing you next time. -The Team at First Texas Honda
Recall to Replace battery management sensor
by sanuggw on 03/01/2018The work to replace the battery management sensor, done under a recall, was done on timeWe're thrilled to know that everything went smoothly. Thanks so much for letting us know how we did! -The Team at First Texas Honda
Best car buying experience ever!
by Washita on 03/01/2018I had been struggling to buy another Ford Explorer for several weeks. Got tired of dealing with rude and amateurish sales people and shifty sales managers every where I went. Finally gave up and went to First Texas to look at a Pilot.… Everything about this dealership was a breath of fresh air. Mark Klingele made the transaction fun and easy. I was out the door with my new car in about an hour and a half. It was like buying a car from a good friend. The dealership is spacious and modern with a great selection of vehicles to choose from. Impressive service department too. I look forward to a solid relationship with First Texas Honda in the years to come.We couldn't be happier to read your review! We believe that car shopping should be fun and exciting, just as you experienced. :) Thanks so much for choosing us and we look forward to the next opportunity to assist you. -The Team at First Texas Honda
My second time purchasing from them!
by Beachbumdre on 02/28/2018I bought a car here 4 years ago and needed to upgrade due to my growing family. I must admit I had looked at other cars before in other places but I was not convinced. My reason being, that if you are going to make such a big purchase, you… need to be treated with great customer service too. The other places made me feel like they did not care and I was just another customer. Recently, I was getting my car serviced at First Texas Honda, I was walking around the showroom and fell in LOVE with a Honda Pilot EXL. The service guy noticed me staring at it and told me he would get me someone right away to answer any questions about the car. Latoya and the salesman (I think his name was Jason), helped my husband and I with all our questions and I got my car! It was a great experience purchasing a second time from this dealership. I did not just feel like another customer but like I mattered and I had a team trying to help me get exactly what I wanted.Thanks for taking the time to let us know how we're doing. It's always our goal to deliver the best possible customer service and we're happy to hear that everyone delivered. :) Congratulations on the vehicle! -The Team at First Texas Honda
Thank You, First Texas Honda!
by Samantha961 on 02/21/2018updated 02/28/2018My time at First Texas Honda was amazing! Pete, the sales rep was absolutely phenomenal. He was kind and understanding of my situation. I had a bit of a paperwork issue and they worked with me the entire way. Going to First Texas Honda was… a great decision.Great Service by AJ
by nkvora149 on 02/23/2018I've been here before and had poor service but AJ made up for it. He was nice and took the time to explain everything. I will definitely be going back and requesting him.We love that you gave us another chance and we're happy to know that AJ made all the difference! Thanks so much for being a customer and we'll see you next time. -The Team at First Texas Honda
Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.
When you visit us for your Service needs, take advantage of our offerings such as:
• Free, multi-point service and trip inspections
• Complimentary car wash
• Complimentary coffee and snack bar with full-time barista
• Complimentary loaner vehicles with appt
• Honda Factory Certified Technicians
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Aditya, thank you for the compliments! We appreciate your continued support over the last 3 years, and we will be sure to relay your kind words to Zander. Looking forward to seeing you again next time! :) - The Team at First Texas Honda
by First Texas Honda on 08/15/2025