Customer Reviews of First Texas Honda
Review type:
Great service, no trouble ever
warranty
by shannon694 on 06/05/2018Anthony Bain was great, he was very help full and answered all my questions.Shannon, thanks for letting us know that Anthony made your experience a great one. We look forward to seeing you next time! -The Team at First Texas Honda
Very happy customer
by Gjlongshot on 06/05/2018I went to First Texas Honda because a good friend bought his Honda Civic there. He shopped all over the area and you guys had the best price for what he wanted. Christian and Eddy were very attentive, and went out of their way to meet my… needs.Congratulations on the vehicle! We can't thank you enough for shopping with us and we really appreciate the awesome review. Happy cruising. -The Team at First Texas Honda
Easy Service Experience
by RobertMohan62 on 06/05/2018Service was as easy as you could expect.Thank you for the compliment, Robert! We'll see you next time. -The Team at First Texas Honda
This place is great
by Ionut__I on 06/05/2018As usual this place meets and exceeds my expectations whit every visit that I make. Keep up the good work guys.Thanks for letting us know how we did! We work hard to make every experience a great one. -The Team at First Texas Honda
Great experience start to finish
by Keithgm86 on 05/15/2018updated 05/22/2018I had a good experience from the minute I walked in with my wife. Was approached by Alex who showed great enthusiasm and energy to make me feel at ease. He was not pushy and listened to what I was relaying to him about my vehicle needs… and financial needs to make sure I wound up in exactly what I wanted. I came in late but he made a superb experience for a first time lessee. He made sure that no detail of the experience was missed and as long as he stays there I look forward to dealing with him going forward.Buying experience
by Lichgroup on 05/16/2018updated 05/22/2018Pete deNeergaard made our shopping and buying experience easy and enjoyable. It was great to be served and not "sold"! Everyone at the dealership was pleasant professional.Great sales experience
by misterio on 05/17/2018We've been buying cars together for 40+ years, and have seen it all. The First Texas sales team did a great job of assessing the kind of customers we are, listening to what we wanted, and making the sales process painless. We got the car we… wanted at a fair price without sleazy tricks and elevated blood pressure. We dealt with Internet Sales Manager Bill Ford, Product Specialist AJ Cannon, andFinance Manager Cres Celestino. All were informed, professional and straightforward.Doug, it's fantastic to know that we hit the mark! Thank you so much for shopping with us and for taking a moment to let us know how we're doing. We'll be sure to pass along the compliments to the staff. :) Congratulations and take care. -The Team at First Texas Honda
All good! Thank you!
by jewettg on 05/14/2018We dropped it off with not much of a wait, and the communication via text was a nice touch. We picked up the car, and almost forgot a copy of the inspection report. That is the only thing that went wrong, but was quickly resolved and I… was able to drive off happy!Thank you for choosing us for your service needs! If there's anything we can help with down the road, we'll be here for you. Take care. -The Team at First Texas Honda
Perfect
by jessell on 05/11/2018Perfect is really the whole message. My service rep was very polite and easy going. The work was done quickly and well, and my car was returned to me considerably cleaner than it was when I brought it in.We aim to deliver a perfect experience and we so appreciate you letting us know how we did. :) Thank you for choosing us for your service needs and we'll see you next time. -The Team at First Texas Honda
Very Pleasant Car Buying Experience
by hondalover1234 on 05/10/2018Brandon Bromley was the guy who went through the car buying experience from 4 months ago. He was not the person who would constantly annoy people, but he knows when to contact with concise and courteous manner. When we finally met in… person, he showed us what we wanted, explained in very detailed manner. In financing the car, there was some slight problem but he was not frustrated nor angry, yet he was the one who calmed us down and went through all the points. Overall, very satisfied and I would buy my third and fourth and so on... Hondas from this dealer.Thank you so much for taking the time to share your detailed experience! It's because of the praise and online recommendations of customers like you that we can continue to deliver excellence. We will continue to work hard to provide an experience worth bragging about. :) Congratulations and take care. -The Team at First Texas Honda
Time for state
by Jtakishita on 05/08/2018Not the fastest place for getting a state inspection, but makes up for it with the coffee barExcellent
by NedaGhosifam on 05/07/2018Totally loved working with Matt and his team (Nik and Mark). Sale experience can not be better :)Our entire team works hard to create excellent experiences. Thank you so much for shopping with us! -The Team at First Texas Honda
Awesome Service
by ryanmom on 05/06/2018I have been going to this dealership for over 10 years with the two Honda Pilots I have owned. I really appreciate the service advisors taking the time to explain what needs to be repaired. It may not be the cheapest place to get your car… worked on, but I definitely feel like my car is as good as when I purchased it when I leave. Thanks Anthony!First and foremost, thank you for choosing us over the years. We do our best to make every visit a positive one and we're thrilled to know that our team delivers. Thank you for the awesome review and we look forward to serving you for many more years. Take care. -The Team at First Texas Honda
Friendly service
by Danielle91 on 05/03/2018My Service clerk was very nice and checked in on me during the wait to give me updates on the service. Nice waiting area and good coffee.Danielle, we want to thank you for sharing your experience in a review. Our entire staff is dedicated to making our customer's experiences positive. Thanks for the praise and we'll see you next time. -The Team at First Texas Honda
A Five Star Rating
by Amelia2005 on 05/01/2018I was uncertain as to what I wanted. I love my Pilot and didn't want to replace "Amelia" and my husband needed a new vehicle but needed to get good gas mileage in town. Also, my daughter drives a Fit and loves it, so that has a lot to do… with why we chose the Fit. This is our 4th Honda for our family. I think I will keep "Amelia", my Pilot forever. I feel safe and comfortable in her. Ross Brown was great in letting us make up our own minds and not pushing us in any particular direction. He knew that we are Honda owners and we just needed to make the right choice.Thank you so much for taking a few moments to let us know how we are doing. We pride ourselves on creating an easy-going car shopping atmosphere, just as you experienced with Ross. :) Congratulations on adding another Honda to the family and we wish you all (Amelia included!) the very best. -The Team at First Texas Honda
Best Car Buying Experience Ever
by Jayhawker7 on 05/01/2018My wife and I have had numerous car buying experiences throughout our 35 years of marriage, but our time at First Texas Honda was exceptional. Attentive, but not overly, relaxed but highly engaged were both of the sales associates who… assisted us. One had a an appointment so he literally introduced us to another sales associate who took remarkable care of us. Never have been exposed to such a wonderfully professional and knowledgeable staff who were genuinely interested in making us happy!Welcome to the First Texas Honda family! Providing a low-pressure and easy transaction is something we're proud to offer and we appreciate you taking notice. We recognize that at the core, a business is about people. With that in mind, we are always on the lookout for staff that is passionate about what they do. Thanks for the awesome review and happy cruising. -The Team at First Texas Honda
Great Job
by kdub78621 on 04/23/2018Great job addressing the repairs on my nieces vehicle.We aim to deliver a top-notch experience. Thanks for letting us know how we did! -The Team at First Texas Honda
Good experience
by AustinFun on 04/21/2018Open communication and loaner car are real plus for me.We're glad to know that we could make the experience a positive one. Thanks so much for choosing us! -The Team at First Texas Honda
Hooray for AJ!
by SallyTomTx on 04/20/2018AJ Cuevas is terrific - kept us informed about progress & what more needed to be done- We were very satisfied!Thanks for being a customer of ours and letting us know how we did! See you next time. -The Team at First Texas Honda
Car check B1
by MsQueen18 on 04/13/2018Wesley listen to me and addressed all my concerns that I had mentioned on my CR-V 2017s first visit but nothing was done and the problem continued. This second visit with Wesley in charge not only did he listen but because of his care there… were missing screws, loose ones and the noise was gone. Yeah, Wesley!!!! You rock!Thank you for allowing us the chance to troubleshoot the concern until it was completely resolved! We appreciate the awesome review. Don't hesitate to let us know if there is anything we can assist with in the future. Best wishes. -The Team at First Texas Honda
I'm happy.
by Driftwoodie on 04/14/2018Exactly the help I wanted, and quickly provided.When you're happy, we're happy! Thanks for choosing First Texas Honda for your service needs. :)
Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.
When you visit us for your Service needs, take advantage of our offerings such as:
• Free, multi-point service and trip inspections
• Complimentary car wash
• Complimentary coffee and snack bar with full-time barista
• Complimentary loaner vehicles with appt
• Honda Factory Certified Technicians
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Aditya, thank you for the compliments! We appreciate your continued support over the last 3 years, and we will be sure to relay your kind words to Zander. Looking forward to seeing you again next time! :) - The Team at First Texas Honda
by First Texas Honda on 08/15/2025