Customer Reviews of First Texas Honda
Review type:
Great service
by Bill Henderson on 05/31/2025Unlike another local dealer (owned by an equity fund) this dealership actually is happy to do oil changes, warranty repairs, and other less profitable services. Their calendar is "not full for weeks" for services and was so easy to get a… quick appointment for servicing. I was impressed with their use of technology - photo scanning the entire car upon entry, providing a video review and recommendations by the mechanic that included the motor and undercarriage (tires, brakes, etc.). I'm so glad I chose to buy the car (and 3 previous ones) and secure all servicing through First Honda!!Not Your Typical Dealership
by Lena on 05/20/2025I went in there expecting a battle, as is typical when buying a car. The sneaky tactics, the haggling, the "let me see what I can do." Not here. Everything was transparent, friendly, and no one was pushy. No one. I got exactly what I… wanted without a fight, and I left without that icky feeling of having been scammed. In fact, I feel great about the whole process and am confident the dealership will continue to impress through the years as I bring the car back in for service.Lena, thanks a million for the raving review! We appreciate your kind words and are thrilled to know you had a top-notch experience. Enjoy your new vehicle and please let us know if there is anything we may assist with in the future! :) - The Team at First Texas Honda
GREAT SERVICE
by Jena Benton on 05/01/2025This is a great dealership with a lot of cars to choose from.Jena, thank you so much for the wonderful feedback! We're delighted to see that our team delivered an experience worth bragging about. We appreciate your support and hope to have the opportunity to serve you in the future! :) - The Team at First Texas Honda
Me and my Honda
by Mark T on 04/02/2025It was a very nice atmosphere, clean well maintained. Seemed extremely busy and I was surprised no one was asking me if they could help me from behind that long counter although it was nice not to feel pressured! Sal Ahmed was a great… salesperson to work with. No pressure, took his time, and answered all questions. I would highly recommend him and in the future I will go to him with my needs for my family members.Thank you for your thoughtful review! We're glad you enjoyed everything our dealership has to offer, and we will be sure to relay your kind words to Sal. We appreciate your recommendation and look forward to assisting you and your family in the future! :) - The Team at First Texas Honda
Corey is amazing! Ask for him if you are planning on purchasing
by Val G on 01/31/2025I would recommend any of my family and friends to use First Texas Honda. I have used them for service previously and I was very pleased with the customer service and work on my car. This past week I came to purchase a car and I am very… pleased. Corey was exceptional with helping me figure out what would work best for me (lifestyle and price range). The car buying process can be intimidating and Corey immediately eased any anxiety I had. I was not just a transaction but provided me with real advice and information. Definitely consider buying your car with First Texas Honda and ask for Corey. He not only helped me with the initial process but has been available for me via text/call for any follow up questions I have about my car. Excellent customer service.Val, thank you for your thoughtful review! We're so glad to hear that Corey made your car-buying experience smooth and stress-free. It's wonderful to know he took the time to understand your needs and provide real, helpful advice. We appreciate your recommendation and look forward to serving you and your loved ones in the future! :) - The Team at First Texas Honda
First Texas Honda - As Good as you Hear They Are!
by Suzanne C on 06/03/2022Husband and I decided now was the time for a new vehicle and a hybrid was it. We agreed on the Honda Insight. So I started contacting dealerships. First Texas Honda was one of the first to respond. They are not the closest, but close… enough. The closest dealership just recently responded, after we'd purchased and taken delivery of our new Insight. The car is everything we'd hoped it would be so far. And Nadeem Khan, our sales consultant was one of the best I'd experienced over the years. So was everyone else at the dealership. Communication is big with me and this dealership has aced that. Plus I'm confident they will ace ongoing service as well. The dealership is huge, but in a good way. Bonus: They have a great coffee bar! And the Insight? Loving this car already - and it's only been a week! Thank you First Texas Honda!Suzanne, reviews like this are the ultimate compliment and they give us the opportunity to see how great our team members are doing! Thank you so much for the kind and thoughtful message for Nadeem and the rest of the team. It really means a lot, and we are thrilled to hear that you have been loving your new Honda Insight. Congratulations! :) - The Team at First Texas Honda
Satisfied completely
by Ronnie Whitehead on 05/24/2022Satisfied completelyThis is exactly the kind of impression we always strive to provide! Thank you for coming to see us, Ronnie. It was a pleasure being able to assist you in finding the perfect vehicle, and we hope you will not hesitate to contact us if there is anything you need in the future! :) - The Team at First Texas Honda
Repeat customer
by 2022 CVR HYBRID on 04/27/2022When we wanted a new Hybrid model the only place we shopped was First Texas Honda. They had served us well on our first Honda purchase 3 years ago. Service had been efficient and attentive. Recent purchase in all respects excellent.Thank you for supporting us time and time again! It's awesome to know that our sales team was able to help you find the perfect vehicle and that our service department has been great as well. Congratulations on your sweet new ride, and happy cruising! :) - The Team at First Texas Honda
Excellent Sales Department
by Bob Jones on 04/19/2022Joseph is a except and very knowledge young man. Customer oriented and a pleasure to work with.. Absolutely no problem incurred in the process. Highly recommended.Thank you for coming to see us, Bob! It's great to know that Joseph really exceeded your expectations this time around. Congratulations on your new vehicle, and welcome to the FTH family! :) - The Team at First Texas Honda
Relaxed and easy experience
by Kristine on 03/23/2022I recently purchased a new CRV and it was the best car buying experience I’ve ever had. Although there are at least two other Honda dealerships closer to me, I prefer to give First Texas my business.Kristine, thank you for choosing us to assist you in finding the perfect vehicle, we really hope you love it! Congratulations and welcome to the FTH family! :) - The Team at First Texas Honda
Fantastic!
by Corey Freitag on 01/08/2022Overall great service!Great
by Mike on 01/01/2022I had a great experience. The sales team helped me find a minivan after days of trying to find one on my own from a dozen dealerships.Great Staff
by David Endris on 12/15/2021The lads were terrific: professional, communicative, and friendly. A+ all around.Friendly and professional
by Gary Flemmons on 09/01/2021Everyone friendly and professional.Great Service!
by David Hutchison on 08/08/2021Great dealership, great service. Diana and Sean were so personable and helpful, and the entire staff was so kind to my me. I can't think of any complaints with this dealership. They are honest and transparent.They're great to work with.
by TexasOlTimer on 07/07/2021This is the second Honda I've purchased from First Texas Honda. They're always friendly, helpful and good to work with. All questions were answered and suggestions made to make it even easierGreat experience as usual
by Tom D on 06/03/2021Just purchased my 3rd car at First Texas Honda. Everything went very smooth as usual. Great price and service. Holden took care of us again and as he did with the 2 other cars we bought here. I highly recommend First Texas HondaSalesperson - Aaron Garcia
by Honda Pilot on 05/30/2021I had a great experience with friendly competent service.Purchase of 2021 Honda Minivan
by Christine Bohls on 04/29/2021I am never disappointed at the quality of service from First Texas Honda. We bought our first Honda Odyssey from your company about 18 years ago and we keep coming back!We want to thank you for the stars! Providing each guest with a flawless experience is our top priority and I hope you'll contact me directly at Timothy.Shook@cagaustin.com if there's anything we could improve upon. Thanks again! -Timothy Shook, COO
Nice
by Camy on 04/03/2021Texted before I arrived of what I wanted exactly. Compared all the prices from other Honda dealers and they were the best! Had the car ready to test drive when I arrived. Everything fast and efficient.Ms
by Bonnie on 03/17/2021Karl Lewis is an excellent salesman and very knowledable.
Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.
When you visit us for your Service needs, take advantage of our offerings such as:
• Free, multi-point service and trip inspections
• Complimentary car wash
• Complimentary coffee and snack bar with full-time barista
• Complimentary loaner vehicles with appt
• Honda Factory Certified Technicians
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Bill, thank you for sharing these kind sentiments with us! It was our pleasure to assist with your vehicle's servicing needs. We appreciate your continued support and look forward to seeing you again next time! :) - The Team at First Texas Honda
by First Texas Honda on 06/02/2025