Customer Reviews of First Texas Honda
Review type:
Great service
by Bill Henderson on 05/31/2025
Unlike another local dealer (owned by an equity fund) this dealership actually is happy to do oil changes, warranty repairs, and other less profitable services. Their calendar is "not full for weeks" for services and was so easy to get a… quick appointment for servicing. I was impressed with their use of technology - photo scanning the entire car upon entry, providing a video review and recommendations by the mechanic that included the motor and undercarriage (tires, brakes, etc.). I'm so glad I chose to buy the car (and 3 previous ones) and secure all servicing through First Honda!!
922 reviews
Sort by:
Wonderful As Always
by Dawn on 02/25/2019Came in for an oil change. It took about as much time as they suggested it might. It was a smooth visit - no problems!Service advisor was great
by Rubi on 02/17/2019updated 02/25/2019The service was quick and painlessGreat service every time
by William on 02/24/2019Can't believe I actually don't mind getting my car serviced but First TX Honda did it. Never pushy about upsells & downright pleasant folks to work with. The refreshments don't hurt either.Great Job!
by MSButler on 02/22/2019Just a typical annual checkup, but my 6-yr-old Odyssey is still running great thanks to my regular service with First Texas Honda.Glad I chose First Texas
by Suzanne on 02/22/2019I'm very pleased with Vince and all the people who I encountered at First Texas. The car is great, of course. But, I really appreciated the customer service aspect of my transaction.Invested
by THX on 02/22/2019From the outset of my unplanned visit, André made sure my questions were answered and my needs were met. He invested in our shared success.As good as their word
by Neveron on 02/20/2019Went in for a simple repair and had oil and tire rotation service. Told me it would take about 2 hours and it took less. Very happy.Great service
by Kwill49 on 02/20/2019I am impressed with First Honda service from beginning to end. Chris Sutton went above and beyond explaining Android Auto. Everyone was patient with the two neighbor children I brought with me. The loaner car was great. All my service… issues were addressed. Also, the work was completed more than a day early.Returning Customer Still Happy
by RikkiArndt on 02/19/2019I had driven several Accords of different trim levels as loaners while my old car was in for service so I knew exactly what I wanted when it came timeto get a new one. Karl had helped us in the past when we had a question on a day our… salesman was out so this time we went back to him. Snice I knew what I wanted, it came down to just finding a match between inventory and financing and that went smoothly.The model dealership
by Happy on 02/17/2019First Texas Honda should be a model for all dealerships. They are the best in every aspect, hands down. Our service experience was top notch. Anthony, our advisor is second to none. I will recommend F.T. Honda to anyone with their Honda… needs. Thanks to their staff for an outstanding experience.Great Service
by Ryan on 02/16/2019Everything was great! Ty was very helpful.Great Service
by Sweeeeeet on 02/16/2019I'm new to Austin, and usually prefer to take my car to the dealership I had a place that treated me and my car good back at home. But after moving I had to find a new location. Was not impressed by the first Honda place I took my car, so… when a problem came up I just went to mechanic place. Wasn't too impressed with them either, so decided to try give a different Honda service center a try when my car needed some maintenance. Loved that they lent you a complementary car while your car was in the shop and detail cleaning was great. Everyone was nice and friendly. I think I found my new Honda Service center.Totally satisfied
by Texroja on 02/15/2019My Honda Pilot came back as good as new! The scheduled service, complete detail and an interior part replacement went as expected.Awesome Leadership
by jacindakwon on 02/15/2019The manager Cody was very sympathetic towards customer's need and solved problems efficiently in a friendly manner.Good experience
by Eriewang on 02/15/2019Got bad battery , dealer checked and replaced with a new one . Stay one hour with good experience ever. Thanks !happy
by ajagnow on 02/15/2019Service adviser, Ivan, was friendly and helpful. Service was even faster than estimated.Problem solved
by SBMTQ on 02/14/2019I was having a problem starting my car that was intermittent. Though it took trial and error to reproduce, the service department persisted and was able to diagnose the problem. My service advisor Anthony communicated regularly about the… repair status.First Texas Honda
by Inspection on 02/08/2019updated 02/14/2019I arrived at First Texas Honda at approximately 9:45am on 2/7/19 for a state inspection and despite a busy day at the dealership was able to have my car inspected quite quickly and efficiently.Honda Service
by Raquel on 02/13/2019I was very satisfied with my service advisor and the service provided. Very professional and courteous.very nice staff
by Jo on 02/06/2019updated 02/13/2019The staff was very friendly and made me forget that I was running and errand because the atmosphere was so relaxing.Regular maintenance
by TriciaS on 02/05/2019updated 02/11/2019Always happy with First Texas Service!
Videos
About our dealership
Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.
When you visit us for your Service needs, take advantage of our offerings such as:
• Free, multi-point service and trip inspections
• Complimentary car wash
• Complimentary coffee and snack bar with full-time barista
• Complimentary loaner vehicles with appt
• Honda Factory Certified Technicians
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.
What sets us apart
We're the largest volume Honda dealer in Central Texas and have the one of the largest Honda facilities for Sales and Service in the entire world!
Our Continental Cafe stands above the rest. This free amenity serves Service and Sales customers alike, offering a full-time barista to craft your favorite coffee beverage. Lattes, Americanos, Cold Brew, and more! We also offer snacks and pastries.
Our entire facility is dog friendly. We not only allow but encourage you to bring your pup! We have treats available for them and can even get them a pup cup from the complimentary cafe, just like Starbucks.
We boast a car buying experience that’s fast, fair, and friendly. Our hassle-free pricing system gets you into your new car quickly; our fairness priority ensures that you get the most competitive prices and receive significant savings.
We offer a variety of monthly specials to our customers. These can be located on our website under "New Vehicles" and "Current Specials". Regardless of your situation, let us assist you in finding the perfect new set of wheels.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Languages Spoken (2)
- English
- Spanish
Bill, thank you for sharing these kind sentiments with us! It was our pleasure to assist with your vehicle's servicing needs. We appreciate your continued support and look forward to seeing you again next time! :) - The Team at First Texas Honda
by First Texas Honda on 06/02/2025