Customer Reviews of First Texas Honda
Review type:
Great service
by Bill Henderson on 05/31/2025
Unlike another local dealer (owned by an equity fund) this dealership actually is happy to do oil changes, warranty repairs, and other less profitable services. Their calendar is "not full for weeks" for services and was so easy to get a… quick appointment for servicing. I was impressed with their use of technology - photo scanning the entire car upon entry, providing a video review and recommendations by the mechanic that included the motor and undercarriage (tires, brakes, etc.). I'm so glad I chose to buy the car (and 3 previous ones) and secure all servicing through First Honda!!
921 reviews
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Easy and Simple Honda Fit Buying Experience
by rotaryguyinasubaruworld on 03/13/2019I came to First Texas Honda looking to purchase a Sport trim Fit with a Manual trans. I originally saw it online and inquired through the online process to see if any other manual Sports were coming in stock soon as I did not want white as… my only option. Within the day I was called to verify my inquiry and asked how I wanted to proceed with being contacted by a sales associate. I agreed to prefer text and email and within the hour a sales person introduced themselves to me via my preferred method. Within the week or so since I was casually asked from time to time about the car I was interested in and informed of any other options as well as scheduling a time to come in and see the car or a car similar. In the end I opted to purchase the sport manual they had in stock and the sale process couldn't have been any easier. Any question I had or confused state I seemed the sales staff was very helpful in clarifying or answering. I would highly recommend anyone looking to purchase a Fit from First Texas Honda through the online process if you are not in a hurry.Great service!
by Deborah on 03/13/2019They did all they said they'd do, and got me out of there quickly.Purchase of Honda Pilot
by Alexis on 03/13/2019Sales process was smooth and problem-free. Staff was very friendly and positive.Oil Change
by lbohan7 on 03/10/2019Very pleasant experience. Included car wash and facility was fantastic.Replaced Alternator
by Smith on 03/10/2019Did the repair, provided a loner vehicle, Gave me a quote and the final bill was just a few dollars less than the quote. Was right in the middle of the high and low of the price range for this repair. I will return for any future repairs.Oil and filter change
by Beverly on 03/10/2019Ty was super helpful & professional.A team that cares
by PBonick on 03/11/2019Thank you Josh and Matt for assisting us with buying our second family car from you. Being able to fit two new cars in our budget was super scary but you listened to us and made the process low key and worked with our budget. We are… grateful to become a part of this family and hope it will be for a long time to come.Good service
by Madhav on 03/08/2019Would have liked if you vacuumed and washed the car which many peers provide as part of regular maintenanceBetter this visit
by Cindy on 03/01/2019updated 03/08/2019This visit was so much better than the last. Very helpful and did check to see if I could get a tire rotation with my oil change. Came to me with information about what was needed at the time and for next visitVery happy
by Janet on 03/07/2019I'm very happy with my new car and the service was wonderful. Alton was knowledgeable and friendly. He answered any questions I had and I never felt rushed. The day I was shopping was very cold and he even went and got the car I was… interested in and brought it up to the front door, so that I didn't have to walk very far. That was much appreciated!Friendly service
by DhyanaN on 03/07/2019This was my first visit to first Texas Honda and it was everything I’ve come to expect from a Honda dealership-the friendliest service around. My service rep, Fred, was courteous, and prompt. The waiting area had a great space to entertain… my 3 year old daughter too.Great!
by Hanif on 03/06/2019I m more than satisfied with the services given too me thanjs keep it up!Service
by Debbie on 03/06/2019Very good service and polite staff.PearlService
by PearlJan19 on 02/25/2019updated 03/05/2019Inspection was thorough and accurately identified necessary work. Work was carried out to a high standard and car was returned clean and tidy.HR-V
by Emma on 03/04/2019Purchasing my new car from First Texas Honda was a great experience. Joseph An was beyond helpful through the entire process!Excellent And Quick Service
by Manas on 03/02/2019Went to FTH for battery replacement of my Honda CRV 2016 as walk-in. Service Advisor(Fred M) was very nice in communication and my car was serviced in 3hours time. It was very good experience.Best First Experience Buying a Car
by Amitie-Maldonado on 03/01/2019I want to say a huge thank you to Tony and Mikey. They were so helpful. Mikey - in finding THE car for me, and understanding what I was looking for. Tony - for having an answer to everything and reassuring us on all our doubts. I definitely… will be going back for my next car one day!Better this visit
by Cindy on 03/01/2019This visit was so much better than the last. Very helpful and did check to see if I could get a tire rotation with my oil change. Came to me with information about what was needed at the time and for next visitExceptional Service - Again
by JFK on 02/28/2019Unsurprisingly, Honda did it again. Walk in with a problem, leave with a loaner car, wait a couple days and, **>poof<**, problem solved. Thanks again Trevor for taking care of my car and my fam. See you again next time.Awesome!!
by Lizzie on 02/22/2019updated 02/27/2019Service was really good! They got me in and working on my stuff fairly quickly. Was a little Stryker by the price but it was all fine. Had great custom service. Ivan was very thorough and explain everything in great detail. Was thoroughly… satisfied!Wonderful As Always
by Dawn on 02/25/2019Came in for an oil change. It took about as much time as they suggested it might. It was a smooth visit - no problems!
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About our dealership
Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.
When you visit us for your Service needs, take advantage of our offerings such as:
• Free, multi-point service and trip inspections
• Complimentary car wash
• Complimentary coffee and snack bar with full-time barista
• Complimentary loaner vehicles with appt
• Honda Factory Certified Technicians
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.
What sets us apart
We're the largest volume Honda dealer in Central Texas and have the one of the largest Honda facilities for Sales and Service in the entire world!
Our Continental Cafe stands above the rest. This free amenity serves Service and Sales customers alike, offering a full-time barista to craft your favorite coffee beverage. Lattes, Americanos, Cold Brew, and more! We also offer snacks and pastries.
Our entire facility is dog friendly. We not only allow but encourage you to bring your pup! We have treats available for them and can even get them a pup cup from the complimentary cafe, just like Starbucks.
We boast a car buying experience that’s fast, fair, and friendly. Our hassle-free pricing system gets you into your new car quickly; our fairness priority ensures that you get the most competitive prices and receive significant savings.
We offer a variety of monthly specials to our customers. These can be located on our website under "New Vehicles" and "Current Specials". Regardless of your situation, let us assist you in finding the perfect new set of wheels.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Languages Spoken (2)
- English
- Spanish
Bill, thank you for sharing these kind sentiments with us! It was our pleasure to assist with your vehicle's servicing needs. We appreciate your continued support and look forward to seeing you again next time! :) - The Team at First Texas Honda
by First Texas Honda on 06/02/2025