Customer Reviews of First Texas Honda
Review type:
Great service
Great Service
by A1ServiceFeedback on 02/11/2020Service was quick and easy. All checkups were explained to be up front.Thanks for choosing us! Delivering thorough maintenance and transparent customer service is something we're known for. :) -The Team at First Texas Honda
First Texas Honda
by Deb on 02/10/2020I brought in 2007 Pilot to have problems analyzed. A loan car was given to me while my car was being 'inspected'. A complete list of work needing to be done & $estimates was given to me. The service advisor was very straight forward on… what was a safety issue and order of importance. I returned 'loaner' with no charge & said I had to deliberate. Very professional and cordial. Regardless of what I decide, I will use First Texas Honda in future.Deb, we are happy to know that everything went smoothly. It's always our goal to deliver the best possible experiences. Thanks so much for choosing us—we're always here to help! See you next time. -The Team at First Texas Honda
friendly technician Iven
by HuamingHu on 02/07/2020He fully informs me what's going on; price ahead; response my question professional.Thanks for the excellent review! We work hard to provide a superior experience and we're proud to know that Ivan delivered. Thank you and take care! -The Team at First Texas Honda
Ridgeline service
by Skykingtx on 02/06/2020Professional treatment. Work finished by promised time. Kept informed of status during service.We're happy to know that everything that we promised was delivered. :) Thanks for being our guest and we'll see you next time! -The Team at First Texas Honda
Excellent service
by John on 02/04/2020Excellent and thorough service performed in a timely manner.It's our mission to deliver prompt and thorough service! Thanks so much for taking notice of our efforts, John. We look forward to seeing you next time. -The Team at First Texas Honda
Regular maintenance
by EE on 02/03/2020Good service and quick.We're proud to provide speedy yet thorough service to our guests! Thanks so much for choosing us and we'll see you next time. -The Team at First Texas Honda
Owner
by Rodsterman on 01/30/2020Chris was great... he kept me informed and provided personal attention to detail. The condition of my Ridgeline was perfect, clean and running great when I drove off ahead of schedule.Thanks so much for the praise! We're thrilled the staff and service have been nothing short of perfect. -The Team at First Texas Honda
Great Experience
by RedRaider1995 on 01/28/2020I went into First Texas Honda not really knowing what to expect. I was taken care of by all the staff. It was a great process and I would highly recommend First Texas Honda to family and friends!Thanks for your praise! We're proud to have earned your recommendation and appreciate you taking a moment to share. -The Team at First Texas Honda
Always excellent service
by Evans on 01/24/2020Always provide excellent service and have a wonderful waiting area.We're proud to hear that we're hitting the mark! Thank you for the great review and take care. -The Team at First Texas Honda
My yearly visit to First Texas Honda
by Nan1Hazel. on 01/22/2020I go to First Texas Honda each year for a car inspection. This year was no exception. My service attendant was very polite and knowledgeable about what the inspection would cost, how long it would take, and any possible extra issues. He… was also extremely patient and helpful in working with my phone and blue tooth connection.Awesome Service
by Charles on 01/22/2020Cody Penna and Ty Williams are great, friendly professional service every time I go in.Great service
by Janet on 01/19/2020Very happy with quick serviceThank you for the compliment! We pride ourselves on offering the best prompt & quality service and appreciate you taking notice. :) -The Team at First Texas Honda
Great Service
by TD on 01/15/2020The service provider was courteous and kind. The service was excellent.Service while you wait
by Anon on 01/12/2020You don't have to wait but that cafe area makes it easy.We're so glad that you enjoyed everything! Providing first-class amenities is something we're proud to offer. -The Team at First Texas Honda
12/28/19 visit
by Margaret on 01/09/2020First Texas Honda service advisors and technicians consistently do a fine job when my car needs maintenance. Thank you.It's always our mission to deliver experiences worth bragging about, Margaret. :) Thank you for choosing us time and time again and take care. -The Team at First Texas Honda
Great Visit
by Kelli on 12/27/2019Needed an oil change before we went on a long trip. Got in and out thru express service, even if I did have some extra things that needed care before we take off. Thanks for the great service!Fred is the best!
by Molly on 12/21/2019Fred commitment to customer service was appreciated!Best organized service facility
by WPY on 12/21/2019The services are operated as an assembly line. From checkin, checkup, servicing, checkout, a dedicated servicing person at each step. No hard push on sales. It the best organized vehicle service facility in town. There are Wi-fi and cafe… bar while customers waited in a spacious area.great
by Chris on 12/18/2019Aaron Yiu was a great service manager and even got me some discounts. He always kept me updated, got me a loaner car, and responded to my calls/texts.Great service all around
by Johnny on 12/17/2019Went in for routine stuff. They found some more issues and helped me to know the cost and timeline needed to take care of them. We trust them with our family’s safety and they never dissapoint.Thank you for the praise! Our common goal is to constantly deliver 5-star customer service. We're so happy to have your support and look forward to seeing you next time. -The Team at First Texas Honda
Exactly What I Wanted!
by Sara on 12/14/2019Told the staff what I was looking for and they showed me the 2 vehicles I asked about. I picked one and was given the price and had my new to me vehicle the next day. Very pleasant experience and super friendly staff, oh and that coffee… bar is awesome!Thank you so much for the rating, Sara! We're thrilled to hear that you really enjoyed things at our place. -The Team at First Texas Honda
Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.
When you visit us for your Service needs, take advantage of our offerings such as:
• Free, multi-point service and trip inspections
• Complimentary car wash
• Complimentary coffee and snack bar with full-time barista
• Complimentary loaner vehicles with appt
• Honda Factory Certified Technicians
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Bill, thank you for sharing these kind sentiments with us! It was our pleasure to assist with your vehicle's servicing needs. We appreciate your continued support and look forward to seeing you again next time! :) - The Team at First Texas Honda
by First Texas Honda on 06/02/2025