Customer Reviews of First Texas Honda
Review type:
Great service
by Bill Henderson on 05/31/2025
Unlike another local dealer (owned by an equity fund) this dealership actually is happy to do oil changes, warranty repairs, and other less profitable services. Their calendar is "not full for weeks" for services and was so easy to get a… quick appointment for servicing. I was impressed with their use of technology - photo scanning the entire car upon entry, providing a video review and recommendations by the mechanic that included the motor and undercarriage (tires, brakes, etc.). I'm so glad I chose to buy the car (and 3 previous ones) and secure all servicing through First Honda!!
921 reviews
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great dealer, great service
by larry on 06/11/2020They go the extra mile to assure satisfaction.Service Needed
by coupe guy on 06/07/2020I enjoyed my experience at First Texas Honda, comfortable setting and informative communication on my vehicle's progress through all of the service steps to completion.Mrs
by Connie Morris on 06/05/2020Always an excellent experience. Both the wonderful, prompt assistance, and the quality of the work.Great Service
by Michelle on 06/05/2020Thank you to you and your staff for making my service trip painless and enjoyable.Good jo
by Lucius Bunton on 06/05/2020Timely; courteous; efficient serviceTransmission repair
by Junsoo Lee on 06/05/2020Overall, thank you for your excellent service. I am very satisfied with your company policy regarding rental car and warrnty service.Honda CRV service
by Jinda Boonsuwan on 06/05/2020Good service, easy to make an appointment, excellent facility, friendly staff, advisor.Just what I needed...
by RickB on 06/03/2020Wayne Stribling and First Texas Honda are the definition of professionalism. From first quote through delivery, they separated themselves from a large pack! I am very much an 'Old School' businessman, and expect ethics, honesty, and quality… to define the process. Wayne understood this immediately, and my time was not wasted with any sales technique sideshows. Great people, product and service...just what I needed!First Texas Honda
by First Texas Honda on 06/02/2020Chris was very friendly and helpful.Excellent Service
by Regina Ide on 05/26/2020updated 06/01/2020Yish was wonderful, polite, knowledgeable and respectful of social distancing.Amazing service
by Santiago Sanchez on 05/26/2020updated 06/01/2020Extremely professional and kind staff. Clean well equipped waiting room as well.Service
by Dpc on 05/24/2020updated 06/01/2020Very professional and courteousFirst Texas Honda Service
by First Texas Honda Service on 05/24/2020updated 06/01/2020The dealership, the service advisor, and technicians all did an excellent job of completing the service quickly and completely.Excellent Service as always
by Gretchen on 05/29/2020The whole service process went as well as could be expected.Service on my vehicle
by Hilda Marie on 05/29/2020Carlos Cortez provided excellent service and was very professional.Thank you
by Michelle on 05/28/2020Thank you for fixing the issues I was concerned about and giving me a rental during that time!Good
by Moses on 05/28/2020The price of the car was very reasonable the salesman was very professional and helpful but the financial person was just trying to empty my wallet (expensive warranty, high interest rate)but he was very coolExcellent experience
by GilK on 05/27/2020Visor defective and splash guards installed. Had to order part for visor.Service advisor
by Andre kamouie on 05/23/2020Andre did everything well. I enjoyed working with him.Great 1st time experience
by Karlie Allen on 05/20/2020I love this dealership so much! Everything was seamless and Carlos took amazing care of my car and myself.Karlie, we appreciate the praise! Thank you so much for sharing and we'll see you next time. -The Team at First Texas Honda
BSS
by Pilot tire replacement on 05/18/2020Had to have a ruined tire replaced on my new car. Found they had the tire I needed so went to the dealership. Service was completed in about 45 minutes. Thank you.We're always here to help. :) Thanks so much for choosing us and take care. -The Team at First Texas Honda
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About our dealership
Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.
When you visit us for your Service needs, take advantage of our offerings such as:
• Free, multi-point service and trip inspections
• Complimentary car wash
• Complimentary coffee and snack bar with full-time barista
• Complimentary loaner vehicles with appt
• Honda Factory Certified Technicians
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.
What sets us apart
We're the largest volume Honda dealer in Central Texas and have the one of the largest Honda facilities for Sales and Service in the entire world!
Our Continental Cafe stands above the rest. This free amenity serves Service and Sales customers alike, offering a full-time barista to craft your favorite coffee beverage. Lattes, Americanos, Cold Brew, and more! We also offer snacks and pastries.
Our entire facility is dog friendly. We not only allow but encourage you to bring your pup! We have treats available for them and can even get them a pup cup from the complimentary cafe, just like Starbucks.
We boast a car buying experience that’s fast, fair, and friendly. Our hassle-free pricing system gets you into your new car quickly; our fairness priority ensures that you get the most competitive prices and receive significant savings.
We offer a variety of monthly specials to our customers. These can be located on our website under "New Vehicles" and "Current Specials". Regardless of your situation, let us assist you in finding the perfect new set of wheels.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Languages Spoken (2)
- English
- Spanish
Bill, thank you for sharing these kind sentiments with us! It was our pleasure to assist with your vehicle's servicing needs. We appreciate your continued support and look forward to seeing you again next time! :) - The Team at First Texas Honda
by First Texas Honda on 06/02/2025