Vandergriff Acura
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Customer Reviews of Vandergriff Acura
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122 sales reviews
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Excellent Sales Team
by VET16 on 07/01/2015We were introduced to Vandergriff Accura by a friend, we dealt with Jeff Carter & Steve Morrell. Both gentlemen handled all aspects of our deal timely and professionally. We purchased a new MDX and we are extremely pleased with the… dealership as well as the personnel!Customer Satisfaction Top Priority
by Michelle_D on 06/08/2015Vandergriff Acura and our salesperson Edna Lopez made the recent purchase of our 2014 Mazda 6 easy and satisfying! From the moment you enter their offices, you know you are going to be well cared for. Without a doubt, Edna is very… personable, kind, and intelligent - eager to make the car buying experience as smooth as possible! Will definitely look here FIRST when making our next purchase!Excellent experience!
by MrsG2014 on 05/29/2015I can not stress how wonderful our Sales person was! Edna Lopez was never "pushy," but simply let my husband and I enjoy the test drive as well as exploring the lot. I told her the maximum amount I was capable of paying monthly and she and… her manager made it happen. Shocking! As a female, and this being my first car to purchase as an adult, I was expecting anything but the experience I had. Thank you so much to the Acura team that helped me that day!!! I love 2016 ILX!!! I highly recommend anyone considering an Acura to seek out Edna. She'll take great care of you!Great Service
by arturo10 on 05/23/2015Great Service!, sales department, Edna Lopez, and Financing Manager, West, made my purchase experience very special, they did whatever they could under their hands to made my purchase happened. tks!Edna is a people person!
by wke003 on 05/21/2015I just purchased a 2016 Acura MDX from Vandergriff Acura. Edna Lopez was my salesperson. She is very much a people person, very pleasant, smiling and doing everything she could to make me comfortable throughout the process. She deserves… a big gold star for her role in my leasing process. Thanks Edna!My new 2015 Acura TLX
by melody74 on 05/18/2015We just bought a new Acura TLX from Vandergriff. Matt Crouse was our salesman and he went above and beyond to make it a pleasant experience. Very professional and friendly. I highly recommend Vandergriff Acura for a new car purchase and… Matt as a salesman. We are very happy customers!New 2015 Acura MDX
by thebeast2269 on 05/12/2015Tom Phan was very professional and made you feel at home. I would highly recommend asking for Tom when buying your next vehicle.Smooth Trasaction
by laumart on 05/12/2015Purchased a new Acura ILX from this dealership. Trung(Travis) Nguyen made it really easy and smooth transaction. Very happy with the purchase!. I will recommend all my family and friends to him. Come to see Trung(Travis) Nguyen.Vandergriff Acura
by Saldana3 on 05/12/2015I had a great experience at Vandergriff Acura. Everyone was friendly and helpful.. I Loved my salesman Damien!Best car buying experience!
by bcrosby1 on 05/12/2015This is my second vehicle from Vandergriff Acura. While the first time around was a bit stressful, this second time around could not have gone any smoother. The reason why you ask? Jeff Carter, of course!!! I could not have asked for a… better experience than what Jeff provided. He's funny, personable, knows his stuff and made me feel very comfortable. By the time I left the dealership, I felt like I had just visited a long time friend, instead of a salesman. If you go to Vandergriff Acura to purchase your next vehicle, ask for Jeff Carter. I promise, you won't be sorry! I would also like to add that I will never drive another make of a vehicle. You want a luxury vehicle without the price, get yourself an Acura. Safe, dependable, beautifully made and better price than any other car out there.Matt Crouse was great,
by jgrl123 on 05/12/2015Great experience leasing a new RDX. Very low pressure and hassle free process. Matt was very helpful and professional, thoroughly answering all my questions and kept the process moving quickly and smoothly.Great service!
by jessica57 on 05/11/2015Adam Deleo made my overall experience fantastic! He went above and beyond and made sure I got the car I wanted at the best price!Great Service From Matt and Edna
by island_aggie on 05/11/2015Recently purchased a new MDX from Matt Crouse at Vandergriff Acura. He and Edna provided great service, answered all my questions, and continued to do so after my purchase. I actually paid more and drove further than a competitor due to… their service. A great experience that will lead me to come back when it is time for our TLX in the near future.Excellent customer service
by ttn1 on 04/26/2015I visited the dealership to look a new vehicle and did not expect to buy one. Tom Phan was my sale person. He was really patient with me. He took his time to figure out my wants and needs and found me a vehicle. I love my new car. The… managers were really friendly. Excellent customer service!!!Best car experience ever!!
by janeric11 on 04/11/2015The team work at Vandergriff Acura make our dream come true. We present them with a challenge and they went above and beyond our expectations. We start our searching online and found Mr. Jordan Reddish. His approach, help us fit our needs… without any sales pressure but more incline towards our satisfaction. Michael Pfleger and Garret Martinez extend their welcome mat from the get go, helping make this experience enjoyable and possible with their level of dedication and attention to every little detail. From "lets work with that" to"let me help you peel that little sticker", they did everything possible changing our mindset about buying a car experience. We loved it. Thank you Jordan, you are an asset to Vandergriff Acura!!!Great experience!
by gogeter4 on 03/16/2015Recently bought a New ILX from Vandergriff and walked out feeling like I got a good deal. Everyone I talked to was professional and very easy to work with. Love the gas millage on the new car and will have no problem going back to this… dealership in the future. Just remember to ask for Cliff when you walk in, He's a great guy and helped tremendously.One rotten apple spoils the barrel
by cmnoteboom on 01/08/2015If you want stereo-typical high pressure sales, this is definitely the dealership for you. Trying to return a vehicle I encountered rudeness from Steve Morrell at Vandergriff. And a run-around from sales staff while trying to pressure… me to lease me another vehicle. Expect feigned ignorance of how to do a return unless you are trading for another car from them. Usually people in the retail business are darned nice and polite. That's the way Fort Worth usually is. But Vandergriff in Arlington is part of a large chain with high turnover in sales staff. If they ain't making a sale they do not want to help you -- in my case with a lease return. One quick call to Mac Churchill made me realize that a family owned business cannot afford to be rude. Carlo the manager at Mac Churchill was a gentleman from whom I will go back and buy a car. And by the way, the service department at Vandergriff was excellent. When I had a battery fail I was in and out quickly. And the Acura is a superb vehicle. But internet Vandergriff salesguy Steve must've had a bad day and he had to pass that on to me. You have two choices in Tarrant County for your Acura. I recommend you stay out of Arlington and go to North Fort Worth instead.Proud Parent
by proudparent123 on 10/28/2014I was very pleased with the level of professionalism, humor and knowledge of my salesman Brian W. He made this process very easy for my daughter to purchase her car. If you're looking for a salesman who is patient and knows how to get the… job done, ask for Brian W.!Great Staff!
by BrickTSX on 10/27/2014The staff at Vandergriff Acura are awesome! From the very beginning, Wade and the guys there took care of my needs and were diligent in getting the best deal for me. Everyone worked together! And I've never experience such great customer… service in a car dealership. Everyone was friendly and I've had several follow up calls to make sure I was satisfied with my purchas. I'd definitely recommend Vandergriff Acura to anyone looking to purchase an Acura! Thanks Vandergriff Acura!!!Awesome Shopping Experience
by MilitaryMom123 on 10/20/2014Brian Williams was very knowledgeable, professional and patient in helping me select the best car for me. Although I was not quite ready to buy, I'm certain I will be coming back to deal with only Brian!Nice Car buying experience
by Austin_SP on 10/14/2014Purchased Acura MDX 2015... John Ellis General Manager quoted very decent price and Matt Crouse took it from there - the whole transaction went so smoothly...I still could not believe it .... The new vehicle purchase should be like… this...
About our dealership
Hello, I'm greatly bothered by your experience here at Vandergriff Acura. I can assure you this is not how we treat our customers. Can you please call me at your earliest convenience? I would like to know more about what happened and apologize for this lapse in our customer service. Thank you, John Ellis - General Manager (817) 299-2410.
by van_tuyl on 01/12/2015