Vandergriff Acura

If you want stereo-typical high pressure sales, this is definitely the dealership for you. Trying to return a vehicle I encountered rudeness from Steve Morrell at Vandergriff. And a run-around from sales staff while trying to pressure me to lease me another vehicle. Expect feigned ignorance of how to do a return unless you are trading for another car from them. Usually people in the retail business are darned nice and polite. That's the way Fort Worth usually is. But Vandergriff in Arlington is part of a large chain with high turnover in sales staff. If they ain't making a sale they do not want to help you -- in my case with a lease return. One quick call to Mac Churchill made me realize that a family owned business cannot afford to be rude. Carlo the manager at Mac Churchill was a gentleman from whom I will go back and buy a car. And by the way, the service department at Vandergriff was excellent. When I had a battery fail I was in and out quickly. And the Acura is a superb vehicle. But internet Vandergriff salesguy Steve must've had a bad day and he had to pass that on to me. You have two choices in Tarrant County for your Acura. I recommend you stay out of Arlington and go to North Fort Worth instead.