Vandergriff Acura
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Customer Reviews of Vandergriff Acura
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Max Coker
by bakershift on 11/24/2016I insist on a salesman who will give me his best effort; Max is a five stars caliber pro. He never gave up and got me a great deal. He and manager Wesley are my Acura guys from now on.Certainly satisfied
by Alaina5 on 11/22/2016My fiancé and I just bought a truck from Deven and it was the most pleasant experience ever for our first time buying a vehicle. Deven let us know before hand everything we were going to need so once we actually got there every thing was… smooth and quick. He also gave us plenty of options and didn't make us feel pressured at all(:Exceeded our expectations
by Hoodies on 10/28/2016We have been to many dealerships in multiple states and cities. We were very impressed with the excellent customer service. Everyone especially Stan Bennett went not only above and beyond but exceeded our expectations of the service a… dealership should provide. We are very pleased with Stan's attentiveness, patience and care he showed during our purchase. He spent a a lot of time with us in searching for the vehicle we was looking for, beating a deal from another dealership, and giving us the ultimate tutorial of our vehicle. He promised to spend a full hour and more of just a tour of the bells and whistles on our vehicle. Stan is a really good salesman, not a fast talking, slick, talk over you type salesman...just a genuine guy who knows his information and what he is doing. Several other dealerships was not nearly as informative of their own brand. We highly recommend Vandergriff Acura and definitely Stan B. We will be letting our family, friends, neighbors, church members and coworkers know if they are in the market of purchasing a car...including our hometown friends which is about 3 hours away. Our experience was just that good!!Great experience...
by Bmoreno82 on 02/20/2016Went and purchased a car there because of the service I receive when taking my car there (which I bought elsewhere). David Constance was my sells guy, and although I was set on buying a car, he helped me choose the right one, and get the… best deal..Beyond Expectations
by Hdgoss07 on 02/05/2016Edna Lopez was an absolute pleasure to work with throughout the leasing experience. The sales manager Wesley was also fantastic. Worked with my budget and I left in the car I wanted for under the price I planned for. Can't ask for more than… that.My first car
by Juan_Soto10 on 01/30/2016Edna Lopez was my saleslady and I am very pleased with the service! Extremely corteous and professional and made my process as smooth as possible. Jerry Moore was in finance and explained me all the details and I understood everything. I… will recommend Vandergriff Acura to all of my friends who are in the market for a new car. Beautiful facilities and people.Great buying experience
by From_WF on 01/29/2016I was looking for a used Ford Mustang and found one in the inventory of Vandergriff Acura. Called them to make an offer and spoke with Edna Lopez. She came back with a reasonable offer and I decided to come over to take a look at the car. I… received a warm welcome from her and she had the car washed and filled with gas for me. The car was like new, so I decided to buy it. Doing business with Vandergriff Acura was a pleasure.Awesome car buying experience
by Piazza313131 on 01/27/2016Awesome car buying experience! I met with Andy Johnson (new car sales) about 6 months prior and although I walked out without a vehicle at the time, he continued to stay in touch here and there. Fast forward 6 months later when my wife's… Hyundai lease was closer to the end of its term, we got into a 2016 Mdx. We absolutely love the vehicle and we were very pleased with the experience start to finish. I would highly recommend Vandergriff Acura and Andy. They went above and beyond to meet my expectations, even giving me a loaner for 2 weeks while my vehicle was being delivered. My wife and I are looking forward to enjoying the Mdx which we have had our eye on for quite some time. Thanks to everyone at Vandergriff for helping us make it happen!Fair Price and Good Service
by Leavin4Detroit on 01/21/2016Purchased a 2005 Acura TL with Low Miles. Negotiated a fair price. They did a good job earning customer loyalty.Second MDX
by 2016mdx on 12/14/2015updated 12/28/2015Great Day at Vandergriff Acura . First MDX came from out of state, Never in my life though I would find a Dealership that really takes care of there customers from start to finish. Meet Jeff Carter out of service department and within an… hour we where in the office signing papers on my NEW 2016 ACURA MDX ADVANCE.. GREAT JOB JEFF . Best Experience Ever....GREAT DAY
by Sandee2016 on 12/14/2015This was my first time at Vandergriff Acura and it was a really good experience. Jeff Carter was the salesman that helped me and he was very helpful and made sure that all my questions were answered. And I went to the dealership not… knowing if I would leave with a new car or not and I did leave with a brand new Acura and I love it. If you are thinking about buying a car I highly recommend Jeff Carter and Vandergriff Acura!!!! It will be an excellent experience. Thank all of yall at Vandergriff and Thank you too Jeff Carter.Great Service thank you so much !!!!!!
by Betosite on 11/13/2015Great experience quick and easy Deal thank you so much !!!!!!!!! My sale person she was great thank you Edna and Especial Thank you to John EllisProfessional Service All The Way
by Txdjchris on 10/27/2015I want to say that the staff at Vandergriff Acura did and awesome job with my recent purchase. I worked with Jimmy McEwan who was totally professional and knowledgeable through the whole process. I would recomend if your looking to make a… purchase soon do it with the folks at Vandergriff Acura and ask for Jimmy!!Buying a car
by ana31en on 09/30/2015My husband and I worked with a sales person named Edna Lopez which help me purchase the 2013 blue Jaguar on 9/28/15. I would like to say we had a great experience working with her and very professional . Also thanks to Michael Pfleger the… finance manager for great customer service, answer question we had and was very understanding. We are a very happy customers, thanks you both for making the process very easy!Excelente gracias Edna Lopez
by Haylin222 on 08/07/2015Hace 20 días adquirí un auto en este dealer y lo recomiendo pues brindan muy buen servicio e informacion en especial a la vendedora que me atendió Edna Lopez muy dulce amable y paciente la verdad que salí muy conforme en cuanto al servicio… y atención muchas gracias.Excellent Customer Service
by mrs_b2 on 08/08/2015I purchased a 2015 TLX recently. Edna Lopez was my sales person. She was amazing!!! She was very thorough in discussing the purchasing process, explaining all of the features included in the vehicle, and how Vandergriff Acura continues to… keep in touch with its customers even after the sale is complete. She was not only attentive to me, but she was also attentive to my children. She made sure they were comfortable throughout the process. This was the quickest and easiest auto purchase I have ever made. Edna is a very sweet and kind person. I will definitely be returning the Vandergriff Acura to work with Edna for my next vehicle purchase. Thank you for the great experience.great experience
by poopyboy on 08/08/2015Edna was so nice to me and so intuned to my needs, as I was on a strict budget. The result a beautiful car! Thanks so muchExcellent car buying process
by jocusto2341 on 07/30/2015I came from out of town to purchase a new 2015 TLX. Our sales representative, Wallace picked us up from DFW and had a pleasant talk about the history of Vandergriff Acura and the overall basics of the new TLX. From the minute I had my eyes… on a new Acura and called up the dealership it has been one of the most pleasant experiences that I have ever dealt with when it comes to buying a new car. There were several instances during the entire transaction that he promised he would do something for us, and has held up his end of the deal in each of those promises. If you get lucky enough to get Wallace, you will have nothing to worry about when it comes time to purchasing your new Acura. Thanks again Vandergriff and look forward to purchasing an SUV with you all in the next year or two.Edna was a GREAT sales lady
by karenbixcul on 07/18/2015Edna Lopez was our sales lady and we LOVED her!! She answered all of our questions and also explained to us the difference with the new things the ILX has that our TSX didn't. We LOVE Acura cars and would never buy any other kind of vehicle… brand. The quality of all Acura cars are excellent!!!! We recommend Edna Lopez as a sales lady and all Acura cars.Great Job!
by cash123 on 07/18/2015Had a great experience in buying my new TLX. Edna was my sales professional and she did a truly outstanding job throughout the entire process. I would highly recommend asking for her.Team is still alive at Vandergriff Acura
by ed2016 on 07/02/2015First time to Vandergriff Acura due to a lot of problems at Churchill with Sales and Service, and found my old Advisor Kim working there. This Man know his stuff, He always takes great care of the customers. After talking a short time ,… Jeff Carter walks up and introduces himself as the Internet Sales Manager and is there anything I needed coffee soda , free appraisal on my car , while I was here. WELL let me tell you , Jeff Carter is one of the best I have meet in 60 years . We talked we walked and I ended up with a 2015 MDX for my wife. Took the MDX home Jeff Called that night and the following day to make sure all was good . I told him Great , but he knew the MDX was not for me and insisted on talking to my wife . After they talk she said I have to go tomorrow Jeff wants to see me. He wanted to make sure SHE could work and fully understand the MDX. She even said Great Job on his following up. . The other Dealership that Lost Kimmie (KIM) Hamilton sorry for your loss but what a TEAM at Vandergriff Service Needs Call for Kim FOR Sales JEFF CARTER all the way WHAT A TEAMWe also purchased a MDX from Jeff Carter in Sept 2014. We had some early issues with service on the vehicle and were had become frustrated with the dealership, but were thrilled to learn that Kimmie had joined the Vandergriff Service team! My husband had worked with him for YEARS on his three previous Acuras over at Churchill so this was such a relief for us that a trusted advisor was in place to take care of us going forward. Then last week I found out Kimmie is no longer at Vandergriff. No one is saying where he is or why he left. If only they had seen the validity this guy brought to their Service Team!
About our dealership
We also purchased a MDX from Jeff Carter in Sept 2014. We had some early issues with service on the vehicle and were had become frustrated with the dealership, but were thrilled to learn that Kimmie had joined the Vandergriff Service team! My husband had worked with him for YEARS on his three previous Acuras over at Churchill so this was such a relief for us that a trusted advisor was in place to take care of us going forward. Then last week I found out Kimmie is no longer at Vandergriff. No one is saying where he is or why he left. If only they had seen the validity this guy brought to their Service Team!
by ginreed on 03/11/2016