Customer Reviews of AutoNation Chevrolet Amarillo
Review type:
Great experience at AutoNation of Amarillo
M Hochstein
by hochiebear on 03/15/2023From the selection process to finishing up the sales process, Bobby Seidlitz was "on it". He took exceptional care of us, saw to our every request. He was very personable, easy to visit with, nice guy.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Service
by Marklw1 on 02/20/2023Check on an oil leak, got in fast found the problem and was able to fix it, and service the truck in a timely manner. 20+ year customer. Will shop there when it is time to replace this truck.Hi, we're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Autonation Chevrolet Amarillo
Oil change
by Valdo775 on 02/12/2023Good quality workHi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Free oil changes have been nice
by Jmsawyer on 02/06/2023Brought vehicle in for free oil changes. Service was a little slow because it was a different brand. Overall good experienceHello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Terrible communication from service
by 2023 Chevy on 01/21/2023Someone needs to call me back. Gordy and the general manager should know my situation and get involved. I just bought the brand new truck on the 6th and the CEL has come on 3 times now. Nobody from service will now answer my call or call me… back like I have been told twice. And I called 3 different numbers for service and never got an answer on any. Even left a voicemail and don’t get a response. Truck has 500 miles on it. Brand new, CEL 3 times and nobody is being helpful. Lemon law has almost approached us with this vehicle. And they already sold my vehicle trade. So I need some executive and upper management involvement in this to show Autonation actually cares for their customers and not just a dollar bill.Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Oil change experience
by New Customer on 01/20/2023I showed up for an oil change for my for the second time on my new truck. I drove into the building and expected someone to come out to see what I needed. Didn't happen. I walked through the glass door, wasn't sure if I was supposed to and… saw four people one at a computer three others talking about some jerky someone had. Nobody asked if I needed help. I finally asked if I was in the wrong part of the building, then someone asked me if I needed help. I waited on-site for the oil change and when I was to sign out I felt marginal. The counter where I needed to sign papers was really really clutered with stuff it didn't feel customer interaction was a priority. My truck oil was changed very satisfactory an a short time and ever got a wash. I just didn't expect the lax customer care.Hello, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Auto Nation East Amarillo
by STEPHENL on 01/19/2023Gordy was very professional and a stand up guy! Despite being short staffed and having numerous work orders, they entire crew worked efficiently and tended to my truck in a timely manner! I will continue to have my vehicle serviced with… AutoNation in East Amarillo! Service is exceptional!Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Silverado 1509
by Melissa N on 01/17/2023Issac was awesome and got me what I wanted.Hello Melissa, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Amarillo! If you ever need help, just give us a call. Happy motoring!
Amazing Service!
by Macy Mays on 01/10/2023Brandon was understanding with my budget and help me get a great deal on my trade in. He made use I was connected with all the new perks with my new car!Hi, thank you for your kind review; we are happy to pass along your comments to Brandon here at Autonation Chevrolet Amarillo! Feel free to stop by if you ever need any more help.
Great service
by Karissa on 01/04/2023Super friendly, helpful, went above and beyondWe are pleased to hear you had such a positive experience with us, Karissa! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Excellent Service
by Victor B. on 01/03/2023Chase was very efficient, check in was fast and the service we requested was done quickly, even washed our vehicle which was a great surprise.Hi Victor, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
New truck
by Edmunds on 01/02/2023Our salesman was very friendly and knowledgeable. He worked hard to make the sale work for us. I will definitely recommend this dealership to everyone.Edmunds, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Purchase of a new 2022 silverado
by Ajavalera on 01/02/2023Service was very personable. The guys where very friendly and helpful and sincere.Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great buying experience!
by K Gorman on 12/29/2022Bobby was great! He made buying a car easy. Very friendly and helpful!Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Amarillo! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Oil change
by Lorene Kruse on 12/22/2022They were very professional and kept me updated on the status of my car.Hi Lorene, we're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Best Dealerhip in texas
by Frank on 07/04/2022Bought a used corvette from Autonation. I inquired about the car through email on a Sunday. Early Monday morning after they had opened, I was contacted by Louis. He was very responsive and sent all information requested. I made an… appointment to view and drive the vehicle. Louis picked me up at the airport and walked me through the whole process. His Sales manager, Lance, was available and spoke with me personally, as he did with all potential buyers. Ed did the finance paperwork and had the paperwork done in less than 30 minutes. That included printing, sorting, signing and explaining each document. Autonation ensured I had a positive experience, did not ever pressure me and fulfilled all promises. They are a class A dealership. Will travel from Oklahoma to Amarillo for my next vehicle needs.Hi Frank, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Bobby S
by Chris Griffith on 04/06/2022Bobby was a great help. We had visited several other dealers that day and Bobby was the only salesman who acknowledged us. He treated us like family.Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Worst service ever
by David on 03/29/2021Don’t buy anything from this dealership, I bought a used 2014 silverado about two weeks ago and the back of the driver seat was broken but they told me the day I bought it they would order the part for the seat that day and then they called… me a few days later and told me to bring it in so they could see what part to order so i did and by then the transmission started making a knocking sound so i told them about that when I took it back in and was told I would have to make a service appointment to get it diagnosed so i did and dropped it off the Thursday afternoon before my appointment on Friday and was told the seat would be fixed and the transmission diagnosed Friday so i waited until Saturday and didn’t hear from them so i called a little before 4:00 because their website said they were open until 5:00 on Saturday and the person that answered told me she would check on it and put me on hold and then apparently went home for the day because I was on hold for 30 minutes and finally hung up and tried calling back but no one answered so i called the sales department next door and was told the service department closed at 4:00 so Monday afternoon I drove all the way across town to check on it and they hadn’t even done anything so while I was waiting in the office the service guy took it in the shop and put the part on the seat and came back in and said his transmission guy listened to the truck (not checked fluid pressure and all the things he had told me four days before when I dropped it off that he said would take a couple of hours to do) just listened to it and said that when gm changed the fluid pumps from a gear type to a vane type pump that’s normal and they all make that noise and when I told him that my cousin has the exact same truck and other people i know have silverado trucks the same year or newer and none of their trucks knock like that he said that right now gm is paying $150 an hour for warranty work so it’s in their best interest to find something wrong so if his transmission guy says there is nothing wrong then there is nothing wrong (I guess I should mention that the truck came with a 90 day 4000 mile warranty) and that’s when i got up and left because I can’t stand for someone to sit there and lie straight to my face. So I guess I will take the truck to a real transmission mechanic to find out what is wrong with it and see if they might be able to fix it after a real mechanic tells them what to fixHi David, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 318-0457 to discuss what we can do to help.
Sales associate
by Auto Nation Checrolet on 01/04/2021updated 01/11/2021The associate that helped me was very helpful in all areas. He answered every question that I had very professionally. If I were to buy another vehicle from you it would be he that I would seek out. Very professional in all areasWe're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care!
Great Service
by Paige McCright on 08/13/2020Great service, quick and very friendly to work with.Very slow
by Very slow on 07/05/20202-1/2 hours to replace door window and then had to return 2 days later and wait another hour to tint the window.
Chevrolet Trax
Chevrolet Silverado 2500HD
Chevrolet Trailblazer
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Noraima, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
by Sydney Turner on 04/16/2025