Customer Reviews of AutoNation Chevrolet Amarillo
Review type:
Great experience at AutoNation of Amarillo
Recall Service Appointment
by TammyB10 on 08/31/2023Appointment time was honored, employees were friendly, and the service was performed in a timely manner.Hello Tammy, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
Silverado 1500 turn signal problem
by j jordan on 08/23/2023When i scheduled service i was told they would diagnose and call me back the day i took it in. When i arrived i was told it would be 7 days before they even did diagnostics on the problem and i would have to leave my vehicle there on the… lot to keep it in the que. I think that is ridiculous if you have to make an appointment you should get the vehicle right in for diagnostics and get it fixed. 7 to 14 day is ridiculous for a turn signal switch. That said i commend the service personel as they realized this is a work truck that cant be down that long and got it diagnosed and fixed within a couple of days.Hi, we are deeply disappointed by your experience at Autonation Chevrolet Amarillo. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (806) 318-0044 to discuss what we can do to help.
NEW CAR PURCHASE
by MIKE MO on 08/17/2023I had a pleasant and expedited experience with Austin and Tim for this truck purchase. I have purchased several vehicles through Tim and as always it was spot on excellence. Chris was very courteous and worked with me on my trade in and… gave me top dollar. The finance/closing lady went above and beyond and closing was fast and professional. It was a great experience with a great Team. I will do it again.Hello Mike, it means so much to us that you chose our dealership and we're so glad that we were able to go above and beyond your expectations! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Oil change
by Mary Escoto on 08/17/2023Ann Marie is the best very helpful we came to 1/40 instead the one on Coulter to see her she is very good with her customers we will follow her we live closer to coulter but I will drive across town to see her very helpful knows her stuff… !!!!!!Hi Mary, your comments keep us motivated and working hard for all our guests! If you need more help, our team is available to talk -- safe travels!
Clean and friendly dealership/Service Center
by Tracie Chambers on 08/17/2023I have been using AutoNation for years. Very friendly and helpful advisors! Got my car’s oul changed and new front brakes. They even washed my car however, the floor mara didnt have the paper protection on it and my floor mats did get… dirty but the service advisor got them cleaned up for me and had me on my way. It did take them awhile to get my service completed but overall great service!!!Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Oil change
by Audie Munoz on 08/15/2023Everyone was super friendly and helpful. Waiting room was perfect. However I had an appointment for 9:00 which I arrived on time for. It took two hours for my oil change to be completed. That is entirely to long.Hi Audie, we appreciate your honest feedback, as we are always looking for ways to improve. Drive safe, and we'll see you on the road.
Service Work
by NPrieto on 08/08/2023Quick and friendly service!Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!
Oil change and wheels
by Buttter on 08/07/2023They were super nice and descriptiveHi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Oil Change Appointment
by 23 Yukon on 08/03/2023We made an appointment for an oil change on a 2023 Yukon. My wife and kids went up there and she called me and said they quoted $170 and an hour and a half wait (even though we had an appointment) I called the service desk for an… explanation and was just told that was the price. I told them to pull the car up front and my wife went elsewhere and got the oil changed for $85. Now I see why this was the only place in town with appointments available. We certainly won't be back.Hi, we are deeply disappointed by your experience at Autonation Chevrolet Amarillo. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (806) 318-0044 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Absolutely do not recommend
by Genesis on 08/03/2023My car was in the sales department for a check engine light and it was in there for EIGHT days without not even a diagnosis. Every time i attempted to call, I was never able to get a hold of someone. FINALLY, after pushing for answers, the… manager told me I would get a diagnosis before noon. I receive a call and they couldn’t even give a diagnosis on mh vehicle because of the computer system. This could’ve saved me EIGHT days of waiting around and my car not once being looked at. I genuinely hope I do not have to come back to this department.Hi Genesis, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (806) 318-0044 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Oil change and Minor fix
by Jeremy1 on 07/31/2023The oil change service to longer expected with knowing the place wasn’t that busy. I also was there to get minor fix on my brand new 2023 truck and was told had to schedule for another time.Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
ON THE ROAD NIGHTMARE
by Mom Nina on 07/31/2023I was traveling in a 1999 Chevrolet 3500 Express Van with 39,000 miles. Our transmission read at an Oreilleys said it needed a filter and selinoid. Thought Chevrolet would investigate and repair. They went easy expensive route and said… we NEEDED a brand new transmission $6300 - not only did they pull a cash grab but they cost us $200 a night for hotels for an entire week!!!Hi, we are deeply disappointed by your experience at Autonation Chevrolet Amarillo. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 318-0044 to discuss what we can do to help.
Easy Peasy
by DDurante on 07/20/2023Best place and easiest way to get a new ride. These people make it happen.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
5 star
by Kelley22 on 07/15/2023Great car buying experience. Zeus was helpful, knowledgeable, friendly and responsive to phone calls and e-mail. Would buy from Auto nation again!Hello, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Amarillo. Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil change
by Manny17 on 07/07/2023It was great, I didn’t have an appointment and still felt like they were holding that spot just for me.Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.
Great service
by Leticia on 06/29/2023Everyone was so nice and friendly, very helpfulHi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Fast and Efficient
by Cgmckinney on 06/23/2023Fixed my tire pressure sensor and even gave my car a quick wash which was needed due to all of the rain we've had.Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent service
by TCUTexan on 06/22/2023From the moment I came in the service department treated me excellent! So thankful I chose AutoNation to work on my suburban.Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Sales was top notch!
by Tene806 on 06/19/2023Salesman, Brandon M. was great! Let us know everything we needed to make the process easy!Hi, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Amarillo. If you ever need help, just give us a call. Happy motoring!
Oil Change
by kearns2 on 06/16/2023Good experience, very efficientHi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Excellent
by Excellent on 06/07/2023Wonderful same day serviceHi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Chevrolet Trax
Chevrolet Silverado 2500HD
Chevrolet Trailblazer
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Noraima, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
by Sydney Turner on 04/16/2025