AutoNation Chevrolet Amarillo
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Mixed emotions
Written byon 11/19/2023
My Chevy has been in the shop so much I have many different experiences. This last one due to the wrong information being communicated from service to tech they had my vehicle 9 days and couldn’t find what was wrong. Never called me to give an update. I had to call. I had to rent a car and still waiting for reimbursement on that since the issue finally was diagnosed as warrantied. But I’m the one that has to call to find out what’s going on. Other than that everyone is nice. Still waiting.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Nancy Gorge on 11/20/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (806) 318-0044. We hope to hear from you.
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