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Customer Reviews of Lithia Toyota of Abilene

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133 sales reviews
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  • love my ride

    5 out of 5 starsby katiev88 on 01/05/2014
    updated 07/14/2025

    Decided that I wanted to buy to buy a car today and Greggory F. helped m in every way possible and made the process very easy! So exited to drive away with something new from a great company

  • New 2014 Highlander from Lithia Toyota

    5 out of 5 starsby RoseBee on 04/29/2014
    updated 07/14/2025

    I recently purchased my new Yoyota from Mike M. IV and Phillip U. They are excellent salesmen. They listened to what I wanted and located my new car with the options I wanted. My car was delivered as promised in two days and it was a very pleasant experience. I will not hesitate to recommend and send friends and family to both of them. It was a quick no hassle experience and I love my New Highlander. SERVICE IS TRULY EXCELLENT!!!!! It was a pleasure doing business with them. THANKS

  • Southern Hospitality Lithia Toyota

    5 out of 5 starsby maigensawyer on 05/18/2014
    updated 07/14/2025

    While visiting family back in my hometown of Abilene, I decided to test drive the FJ Cruiser I had been researching for months. I stopped off at Lithia Toyota, made the test drive with Cole and started playing "what if" scenarios. As I started to get more serious about purchasing the FJ, I found myself sitting down with Kyle C., who answered my questions as directly as I asked them. His realistic approach was the turning point in my decision to go through with the purchase. He didn't tell me what I wanted to hear, but what I needed to hear and then helped to explain every detail I asked of the paperwork I was looking through. I was then introduced to Ron M., who greeted me with a firm handshake. As we went on to discuss my trade-in value and other variables, I grew increasingly appreciative that again, he was talking realistically with me about a purchase that would be with me for the next 4-6 years. I love my FJ and I'm happy to say my experience at Lithia Toyota of Abilene came with the southern hospitality of home. It's going to be a fun summer.

  • Great Car Buying Experience

    5 out of 5 starsby ken215 on 04/11/2014
    updated 07/14/2025

    Everyone at Lithia was wonderful. Kyle worked tirelessly and to help us select the car that was right for us. Thanks so much.

  • Great Experience

    5 out of 5 starsby superwes1984 on 12/10/2013
    updated 07/14/2025

    We recently purchased a pre-owned vehicle from Lithia Toyota. It was a great experience. By far the easiest and most pleasant car-buying process we have been through. Kyle C. was courteous, helpful, answered all our questions knowledgeably and was prompt in answering our e-mails and phone calls. Thanks, Kyle and Lithia Toyota for a job well-done!

  • exellent salesman Ken T.

    5 out of 5 starsby Lovelithistoy on 11/08/2013
    updated 07/14/2025

    I want to thank Ken T. for a superior sales and for being a comfortable approachable man. Very nice personality and smooth transaction in the final sale.

  • Pleasant Experience

    4 out of 5 starsby bill475 on 04/22/2014
    updated 07/14/2025

    I was able to accomplish my objectives. I wanted to trade for a quality, larger, vehicle that would lower my payments. I had a very limited amount of time to get through the entire process and the sales team did their level best to expedite the sale. The only reason for 4 stars instead of 5 in overall satisfaction was as much or more my fault as anyone. Michael M. and his team made the experience good enough to move my mind away from the business side. It wasn't necessarily an emotional buy. I just let my guard down. I've been buying cars for 35 years and have developed self imposed rules and standards that I let slip by. The dealership met all of their objectives and met my stated objectives. I just let the term of the loan go too long. My credit is good enough that I could have been 100% satisfied. As it is, I have no room for complaint. It was a pleasant experience.

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