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Customer Reviews of Lithia Toyota of Abilene

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133 sales reviews
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  • Great Sales Personnel

    5 out of 5 starsby DocW_01 on 09/15/2015

    Great sale service from everyone involved with my new Tundra purchase. I've been a Toyota owner since 1983 and this is why I have always come back. Evereything that wasn't right they made right. No online quote was requested..

  • Great car buying experience!

    5 out of 5 starsby knm8445 on 08/18/2015

    I couldn't have asked for a better salesman than Kyle Corr. He was very knowledgeable and patient while walking me through the car buying process. By the time I left (with my new car!) I felt like I had been treated like an old friend instead of just another customer. Thanks Kyle!!

  • best sales

    5 out of 5 starsby meanbaby on 08/06/2015

    Hi, my name is Pete and I live in Mount Pocono Pennsylvania, i was looking for a TRD pro 4runner, called a friend and he got me hooked up with Philip Underwood of Lithia Toyota, only made 1 phone call and rest was texting and Philip made the whole process so easy! he special order,did the paper work and transport the truck tp Pennsylvania. This was the easiest none hassle car purchase i every had in my life! great job Lithia!!!! My next Toyota will be from Philip Underwood again!

  • Best Car Buying Experience

    5 out of 5 starsby daniels19k on 08/01/2015

    I was at Toyota to test drive a Toyota Tundra and a Toyota Rav4. The sales person John Nichols was very good and honest as well. He let me test drive both vehicles and talked me into going ahead and getting one because I had just totaled my car with the last flood. All I was waiting for was my insurance company to finalize the paperwork with Gap insurance to get me out from under that vehicle. I explained what kind of payments I was looking to make and the Tundra was out of my monthly payment range and the used ones i did not like the interior of. The Rav4 was nice and found that a new one wasnt the way to go since my identity was stolen a few times my credit score was not the best. John went out to the lot to find all the used Rav4's that were under 25k miles and with the options I was looking for. He came back inside with2 of them and I chose the 2014 Rav4 XLE with under 7k miles. I love this vehicle and John and the finance sales manager Russ Rogers went above and beyond to get me the payments with the options I wanted in my price range. I ended up leaving that day with my new vehicle and I had Gap insurance, unlimited oil changes, and 100k bumper to bumper warranties. I would definitely go back to Lithia Toyota again because of that, and the customer service as well as the employees are very friendly and helpful. This has honestly been one of the best car buying experiences I have ever had.

  • I got an awesome deal!

    5 out of 5 starsby ccook2380 on 07/25/2015

    I just purchased my 4th Toyota from Lithia Toyota yesterday, and can't be more pleased! Chris Herrington was great to work with, and made the car buying process easy. He explained everything and got me an awesome deal on my 2015 Corolla. Mike Mizikar handled the final paperwork portion and was great to work with also! He was very prompt and explained everything in detail. Thank You Lithia!

  • Excellent Experience

    5 out of 5 starsby kzett on 07/14/2015

    Lithia Toyota made my car buying experience smooth and easy. Hugh (Hubert) Thomas took exceptional care to make sure all of my questions were answered and that I was pleased with the outcome. Everyone that I encountered at the dealership was very friendly and helpful. I would absolutely recommend doing business with Lithia Toyota.

  • Great service, and great car.

    5 out of 5 starsby KDmattox07 on 07/01/2015

    I just want to say I had an awesome experience picking out a vehicle at Lithia Toyota in Abilene. Mark Harris is a great salesman and a very down to earth person. He treated me well and got a great deal on a great car. Truly exceptional service and great dealing with the people of Lithia Toyota. I would recommend everyone make a visit over there.
  • All around best dealership ever!

    5 out of 5 starsby donaghey15 on 06/22/2015

    Toyota is part of our Family. I am a Chris Ashley client and after hearing he was no longer with Lithia, I was a little scared and worried I wouldn't be taken care of. Chris was amazing! Lithia Toyota has helped put almost all of my immediate family member's in reliable cars. The experience is always way more than expected and they are a kiddo friendly environment. The dealership does what they say they will do and they ALWAYS have your best interest at heart. Phillip Underwood and Kyle are wonderful additions to the Lithia family and are very knowledgeable, easy to work with and HONEST! I was just as happy and impressed with those team members as I was Mr. Ashley. I highly recommend giving Toyota a chance first to satisfy your car buying experience, they will blow you away. The service department is phenomenal as well! I have never met a more polite, honest group at a car dealership. There is no dreading coming here and I trust them 100%. Ask for Chad, hes great.
  • Go see Larry Luckey!

    5 out of 5 starsby noland2013 on 06/13/2015

    After being disappointed multiple times with other car dealers, my family gave lithia a try. Going into it, I was expecting the typical arrogant, full of themselves, used car salesmen. We meet Larry Luckey and he instantly changed our minds! Seemed down to earth and someone I will do business with in the future. Never once did he or anyone else from his team make us feel pressured. They were open and honest through the whole thing. We will be back
  • Got Exactly What I Was Looking For

    5 out of 5 starsby chesna1 on 05/12/2015

    I hadn't even considered a Prius, but went in to Litha on the recommendation of a friend. Mark Harris found exactly what I was looking for in a great pre-owned option, and helped me get it!
  • Satisfied with my new car!

    5 out of 5 starsby Mjohnson94 on 04/30/2015

    My husband and I were interested in buying a new car. Our salesperson Kyle, was a great help during the car buying experience. He was knowledgeable and had a good personality. We enjoyed our experience at Lithia and will purchase another car from them in the future.
  • Happy Tundra Owner

    5 out of 5 starsby MJV24 on 04/26/2015

    My husband and I recently purchased a Toyota Tundra with the help of Kyle Corr. We did not intend on buying a brand new truck, but Kyle provided us with all the information necessary to weigh out our options between new and used. We couldn’t be more pleased with the choice we made. Kyle is knowledgeable, honest, kind, and treated us like friends. We would recommend Kyle and Lithia to everyone interested in purchasing a new or used vehicle.
  • Love my new truck!!!

    5 out of 5 starsby LydiaSaucey on 04/21/2015

    Loved my experience at Lithia Toyota. My husband and I went just to have a look, and left with our new truck. Thanks to Mark Harris our wonderful sales rep.
  • A pleasure

    5 out of 5 starsby fatdaddy4 on 04/20/2015

    Talked to Kyle Corr at lithia Toyota it was a great experience no pressure. Answered all questions or found the answer. First time I've ever been in a dealership without being upset in the first few mins. Worked with him for a week,then drove from Dfw (200 miles) to buy 2015 Tundra Crewmax 4x4 so far trucks been great. Highly Recommend Kyle Corr at Lithia Toyota.
  • Nice people to work with

    5 out of 5 starsby WayTer1980 on 04/13/2015

    Mark Harris and Ron Morton were very helpful and eagar to reach a deal we both were comfortable with. I will highly consider using Lithia Toyota in Abilene for my next car purchase.
  • 3rd Highlander

    5 out of 5 starsby Travelergirl on 04/02/2015

    I bought my 3rd Highlander from Lithia Toyota of Abilene. I love my Highlanders and only traded to get a newer one, not because there were any problems with the one I had. As a single woman, I have had misgivings in the past about purchasing a car because I was afraid a salesman would take advantage of me. Therefore, I checked car values, reviews, and dealerships before shopping. I worked with Chris Deviney with great satisfaction. I told him what I wanted, and he set to work. He came back with what I asked as well as several options from which I could choose. Lithia Toyota of Abilene is a dealership with courteous, knowledgeable, honest, and reliable sales staff, finance advisors, and service personnel. I can't imagine going anywhere else.
  • Ken Terry at Lithia Toyota

    5 out of 5 starsby hzabilene on 03/16/2015

    Ken has done a great job for me on several auto trades. I recommend him.
  • Great Deals To Be Had

    5 out of 5 starsby steveverm92 on 03/15/2015

    I recently went in to trade my 09 Ram in for a new truck this week and was greeted with the best customer service ive ever had. Mr. Mark Harris was a great help and was available 24hrs to answer any questions I had.
  • A pleasant car buying experience

    5 out of 5 starsby Michelle8403 on 02/23/2015

    My mom and I recently visited Lithia Toyota to purchase a new vehicle for myself. We were pleasantly greeted by Mark Harris who was eager to assist us with our vehicle inquiries. Never a pushy salesman, Mark listened to us and never made us feel inferior. After two more trips to the dealership, we purchased a vehicle. Mark was very knowledgeable about the business and was a pleasure to work with, able to answer all of our questions and showed great patience. Upon the purchase, we worked with Ron Morton in the finance department who thoroughly explained any warranties and other options available to us. He was also very knowledgeable and not pushy. I highly recommend Mark Harris to anyone who might be interested in purchasing a new or used car from Lithia Toyota of Abilene.
  • A pleasant experience

    5 out of 5 starsby michele41 on 02/16/2015

    My husband and I went to Lithia Toyota to investigate buying a new Camry or Avalon. We met Jacob and he was and has been great. He patiently showed us and informed us of the differences between the different cars and allowed us to drive each of them. There was no pressure to purchase just information. Then my husband wanted to “talk numbers”. I have to admit this is the part I really don’t like. However my husband enjoys the negotiating and we now have a new Camry! Thank you Jacob and Lithia for a pleasant experience in buying a new car! I look forward to working with you again in the future
  • Overall Great Experience

    5 out of 5 starsby achriesman on 02/16/2015

    I had an amazing experience buying my new car at Lithia Toyota of Abilene. Kyle Corr did an excellent job of meeting my needs and helping me find the best car for me! There was absolutely no pressure, unlike many other dealerships. I have already referred a family friend to visit him when they start to look for their new car.

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