Lithia Toyota of Abilene
Dealership Sales Review
I was at Toyota to test drive a Toyota Tundra and a Toyota Rav4. The sales person John Nichols was very good and honest as well. He let me test drive both vehicles and talked me into going ahead and getting one because I had just totaled my car with the last flood. All I was waiting for was my insurance company to finalize the paperwork with Gap insurance to get me out from under that vehicle. I explained what kind of payments I was looking to make and the Tundra was out of my monthly payment range and the used ones i did not like the interior of. The Rav4 was nice and found that a new one wasnt the way to go since my identity was stolen a few times my credit score was not the best. John went out to the lot to find all the used Rav4's that were under 25k miles and with the options I was looking for. He came back inside with2 of them and I chose the 2014 Rav4 XLE with under 7k miles. I love this vehicle and John and the finance sales manager Russ Rogers went above and beyond to get me the payments with the options I wanted in my price range. I ended up leaving that day with my new vehicle and I had Gap insurance, unlimited oil changes, and 100k bumper to bumper warranties. I would definitely go back to Lithia Toyota again because of that, and the customer service as well as the employees are very friendly and helpful. This has honestly been one of the best car buying experiences I have ever had.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes