Lithia Toyota of Abilene
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Customer Reviews of Lithia Toyota of Abilene
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Outstanding Salesman
by marymcglothlin on 07/18/2017Mark Harris was our salesman. He listened to our needs and what our budget was. He was straight forward and went beyond our expectations. We found the car we liked, but Mark worked and got us a better car and better deal. Anyone who wants a… vehicle definitely needs to see Mark.My 17 Toyota Tundra Purchase experience
by miacubano13 on 06/16/2017First off Thank You Mark Harris for the work and getting me the deal I wanted. It all started with a quick click on the USAA app saying I was interested in a Toyota Tundra. Mark, called me within 3 minutes to inquire my interest and was… never pushy or trying to sell me a pitch. I decided to come in and test drive the vehicle. Mark was extremely honest and never pressured me into making a decision. I left without a deal, and went back to work/discussed with the wife my interest. I came back later that afternoon and Mark took the time to show my wife the vehicle and answered all questions. After all was said and done on the home front, I decided to proceed with the purchase. Mark ensured I got the amount I wanted for my trade-in and got me a better deal than I was willing to settle for. Once I got the deal I wanted, Andrew Elliot walked me through all the paperwork from the financial side and was done pretty quick. The whole process took about 2 hours and it was pleasant. This was by far my best car buying experience. ChrisGreat
by Tacomalover1 on 03/13/2017This was another great car trading experience dealing with Mark Harris. This is the second vehicle that I have purchased from Mark. If you need a vehicle, go see Mark.RCCOOP
by RCCOOP47 on 01/12/2017Very interesting day at Lithia yesterday. Met Mark Harris,he was interested in finding what i was looking for in a new car, I really wasnt going to buy when i went in, just looking. Mark made the trip and experience well worth while.… Thanks to Mark we drove away in our new used Jeep. We want to thank Mark for the great time at the dealership. Hope everyone stops by and be sure that you ask for Mark Harris. Thanks Mark.2 new vehicles
by lcampbell10 on 11/28/2016Lithia toyota of abilene is an example of the perfect dealership. Mark harris and craig beverley worked endlessly to get me what I wanted on both my vehicles. Best service anywhere.Great first Tundra experience
by JeffP_Abilene on 11/17/2016Great experience. I've been working with Philip Underwood for years. Got my mother-in-law a used car, my son a used car and now I finally broke down and got a 2017 Tundra from Philip. Both used cars are still on the road after many years… and buying process was easy. The Tundra was even better because they didn't have exactly what I was looking for on the lot. I sat down with Philip and we spec'ed out exactly what I wanted and placed the order. 6 weeks later my truck, exactly as I wanted, was there. We did the credit approval over the phone and when I walked in to see it, all the paperwork was ready to go. After a quick test drive (truck was completely detailed) it took less than an hour to get all processed and drive away with a new vehicle. I will continue to go back to Philip for all my car needs. Highly recommend asking for him.New Car
by ArmelAAA on 11/14/2016Five stars for Lithia Toyota, all their staff are nice and very accomodating. Mr. Mark Harris the sales manager was very helpful and made my vehicle purchase very easy. Even though im new to the country he made me feel welcome and answered… all my inquiries without fail. Thanks Mark & Lithia ToyotaNew Car
by acsmith on 11/08/2016Mr. Kyle Corr was such a pleasure to do business with. He knew what he was doing and how to help me understand what I needed to do in order to get a new car. This was my first time purchasing and he was able to answer all my questions and… was very patient with me. I appreciate all he did, and I would definitely recommend him to anyone needing to trade in or purchase! Thank you Kyle!Go see Philip Underwood
by Jackie124 on 11/08/2016Philip is wonderful! He is knowledgeable and very helpful. I have referred many to him and they have all been extremely happy. Ask for Philip!Philip Underwood is Awesome!
by TeenaTatom on 11/01/2016We have personally purchased 3 vehicles with Philip. He helped a young friend of my son's purchase her's as well. Found her a great car and a great interest rate for a young person who didn't have a lot of credit. He definitely gives… five-star service. He is friendly, knowledgeable and so easy-going, never resorts to the "hard sell". Each time he found us exactly what we wanted. In the future, I will only buy Toyota's and only through Philip. Most pleasant buying experience ever.Very Helpful Staff!!
by DouglasWolcott on 09/21/2016Mike Stock provided us with outstanding customer service! We were brand new to the Abilene area. Not only was Mike a knowledgeable Salesman, but he went way above and beyond in just helping us as a family. To start he answered all our… questions about different vehicles and explained numerous financing options. Furthermore, he was very patient and flexible with our schedule. We had numerous other appointments to go to and Mike always made himself available to talk, or schedule us in. Our experience with him ended up stretching out over several days. Finally, during the last day, Mike even drove my nervous wife to pick up our son from school so that I could finish up the leasing paperwork. Thank you Mike for being there to help us out! Because of you Lithia Toyota has earned a loyal customer. Andrew Elliot was our Finance Guy. He deserves just as many kudos for being quick, thorough and just as patient with everything else that we had going on.Happy Customer Again
by PCornil on 09/13/2016I've purchased several cars and trucks from Lithia Toyota and I only deal with Kyle Corr.He is friendly and knowledgeable and I know he will go above and beyond to ensure I am comfortable and happy with my purchase.Bad salesman
by roxanna4 on 09/06/2016We were looking at the new Rav4, the salesman (Aaron) knew everything about the vehicles he was showing us the vehicle he took his time to explain all the vehicle's features, we were Ok with the service at that time. They did not have the… color we wanted, somebody checked other dealers he "didn't find any". We were willing to consider one they had (even though it was not the color we wanted), then when we seated to talk about the price, we made our fist offer for the vehicle. The salesman Aaron checked with his manager or somebody, he came back told us they said NO... then he told us good bye. He did not give us his card, he did not try to negotiate the price, he seemed angry, gave us a mean look meaning get out of here.No fuss no muss!
by Hardtosell on 09/03/2016I shopped over the internet to narrow down the vehicle & price, in the end I chose Lithia Toyota of Abilene. A friend had recommended the dealership for the great deals and no hassle sales approach he had received. By the time I arrived at… the dealership, about 90 minutes away, my salesman Phillip Underwood, had already pulled the vehicle from inventory and had the truck detailed before I arrived. All of the paperwork was completed in what seemed like 30 minutes or less and I was on the road home. As it turned out Phillip Underwood has sold trucks to not one but two friends of mine in the past and all have been completely satisfied. Odd that all three of us live in the same town with a local Toyota dealer and all chose to buy at Lithia Toyota of Abilene. Keep up the good work.ABSOLUTELY EXCEPTIONAL CUSTOMER SERVICE!!
by dream_car on 09/01/2016We bought a used car from Mark Harris a couple years ago and were so impressed with the superb customer service we received that we came back and traded that one in for a BRAND NEW RAV4!! Mark Harris and Stephen Cisneros helped us as we… test drove and purchased my dream car!! They treated us like royalty! Y'all really got the customer service thing going on!! OVER the TOP!! But it didn't end there ... we also got exceptional service in the finance department from Andrew Elliot. He explained everything in words we can understand!! Way to go guys!!Mike Stock helped my younger sister get a brand new car!
by krogers7 on 08/20/2016Mike Stock was super helpful with getting my younger sister into a brand new Scion iA!! She loves her car and he knew exactly what she was looking for and what best fit her needs! He even sent us a box of cookies saying thank you for our… business!! The finance crew was very helpful too! We will come back and definitely recommend you to our friends looking to buy or lease! Thanks Mike for being awesome!Mark Harris...the one you want to call!
by happynewowne1 on 08/16/2016We went to Lithia knowing we wanted a new car. Mark Harris listened to us and found the perfect vehicle for our needs at a price that was honest and fair. If you're looking for a new Toyota, call Mark.Great customer service
by camryowner11 on 08/02/2016Great customer service, great selection of vehicles competitively priced.Mark Harris top notch salesman
by ndjones on 07/20/2016Mark Harris, at Lithia Toyota Abline, is a top notch salesman! I was in the market for a 2016 Tacoma when they were few and far between. Mark attempted to locate what I wanted at other dealerships and when unable to find a truck with the… options I required, He ordered one from the factory. He followed up on the order and keeped me informed of the status every step of the way. The truck arrived on the day he promised (3 months after it was ordered) and made sure that all the options I wanted were installed and a couple of small problems were corrected right away and to my satisfaction. He offered a fair trade on my 2006 Tacoma and did his best to honer that price after the 3 months it took for the 2016 to arrive. Overall my experance dealing with Mark has been an excellent one. I would recommend Mark and Lithia of Abilene.Great car-buying experience at Lithia Toyota in Abilene, TX!
by Suzanne56 on 07/07/2016My car buying experience with salesman Kyle Corr at Lithia Toyota in Abilene, TX was terrific! Kyle is knowledgable, friendly and professional. He was not "pushy" and took time to answer all of my questions. He gave me more than a fair… trade-in value for my car. I highly recommend that you purchase a car from him! For the first time in my life, the car buying experience was fun and enjoyable!My first car!!
by MorgieMorgs12 on 06/30/2016I finally got my first new car from Lithia Toyota and had a great experience! The process was easy and quick! I recommend Aaron Coker if anyone is looking to get a car. He is great at working with you and what you're looking for. Also was… VERY VERY helpful! Couldn't be more happier!!
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