AutoNation Chrysler Dodge Jeep Ram Hilton Head
Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Hilton Head
Review type:
New purchase
Best service I’ve had in 9 years living in Beaufort county
by Bradley H. on 07/04/2023I’ve worked in customer service all of my working life. So I appreciate being treated and addressed properly and consistently. The service took shorter than expected which was a nice surprise. Sarah was professional from start to finish… and answered all questions I had!!!! The folks across 278 should take pages of notes on how to do things from y’all :)Hi Bradley, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
All's well
by Ram1500 on 07/02/2023My appointment was taken on time. The service department staff were able to take care of my truck as promised on time and were all friendly.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Best ever
by Andrewp on 06/30/2023Timely and thorough, couldn't ask for better.Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Recall and regular service
by Maureen on 06/30/2023Efficient, professional, friendly, competent, answered all questions Comfortable space to wait, and in my case, work.Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
The best car buying experince ever!
by Lynn Powell on 06/30/2023I really enjoyed how friendly and hopeful Mr. willis Daniels was. He made me feel welcomed.Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Always great
by Marlyn R on 06/27/2023I always have a great experience. Everyone is always super friendly and helpful. They are great with giving me updates. Wouldn’t want to go anywhere else.Hi Marlyn, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Great customer service from Chris
by Poachersweet on 06/26/2023Great job always from Chris he makes sure to keep me informed on my services timeline that makes it easy to schedule my other appointments. The Hardeeville location is always clean and stays within the appointment time.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Software recall update and airco issues
by Feruke1 on 06/25/2023Sean and Chris at the dealership did a great job getting me in and getting me taken care of. I took care of the software update took a little longer than they expected and had to fix my passenger side air conditioning unit again for the… second time that’s far it’s working great.Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Oil Change
by Chef Charlie on 06/23/2023Was a walk-in late in the afternoon and they got me taken care of asapHello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Thanks!
by J Garcia on 06/21/2023Easy, Smoothe.Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Tire Pressure
by Gator718 on 06/20/2023Tire pressure on driver side was immediately identified and quickly fixed while we waited. Many thanks for the help.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Wonderful Process Through and Through
by Uscgamecocks on 06/19/2023I couldn’t be happier with the process and working with Michael and the finance manager. Things went smoothly and I don’t have a single complaint.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Car
by Debprout on 06/19/2023I came in from out of state and they were friendly and got me back on the road the same day.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Service rating
by Dannykk on 06/17/2023It was great. Quick and easyHello, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!
Great Caring Service Dept.
by Wayne C. on 06/16/2023All of the staff are very kind and caring. They take great care of my Jeep, I will continue to take my service there. They do a Great, Thorough job. I am very Happy with their service!Hello Wayne, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Service at AutoNation CDRJ Hilton Head
by Gregory on 06/08/2023Cassandra (Service Advisor), was outstanding. She and all the personnel at AutoNation were very knowledgeable, professional and courteous. Work was done in a prompt manner and my car was very clean when i picked it up.Hi Gregory, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Ram 1500
by JollyBell on 06/08/2023Kim was able to get the issue addressed and the service team repaired promptly. Everyone goes above and beyond.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
dead battery
by mary lou on 06/05/2023Sarah who took care of my car did an outstanding job on getting it fixed in a timely manner.Hi Mary, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep Ram Hilton Head. Please don't hesitate to reach out if there's anything additional we can do for you.
Painless and Pleasant
by jmerritt on 05/23/2023My salesman Tim was attentive and personable. I drove down from Charleston to take delivery as I have dealt with AutoNation brands previously and have always found them to be realistic in price and a pleasure to do business with.Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Jeep Service
by Jeepers on 05/04/2023I brought my jeep in to be diagnosed since it was struggling to start. I am satisfied with the work completed but thought the total fee was too high. The highest charge was the diagnostic fee $160 plus some. My appointment was at 12:30pm… but when I called just before closing, the car had not been looked at yet. In the end all it needed was a new battery. They suggested a new air filter for $75 so I agreed to have it exchanged out. All in all, the total was approx $425.00 which I think it frustrating high for two minor repairs. Friendly customer service, at leastHi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep Ram Hilton Head. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (843) 962-7610 to discuss what we can do to help.
Great and promptly service
by greg_jeep on 05/01/2023I really appreciate the service which was don for my vehicle. Everything form the beginning to the end was absolutely great. Firstly i messed up service days and came day later, but service person was able to accommodate my anyway. Second… i asked for the drive home, and back, when vehicle was ready and there are not problem with this either. All service items were discussed upfront and all potential issues were communicated very clearly. I, even, get suggestions what exactly should be done for the next service.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Nichole, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Megan Reid on 04/17/2024