AutoNation Chrysler Dodge Jeep Ram Hilton Head
Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Hilton Head
Review type:
New purchase
Ram 2500 service
by TommyQuart on 10/11/2023Service people were excellent. They even washed the car and we’re upfront about the mail in the tireHi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Fantastic Service
by Bprescott11 on 10/10/2023From the moment I brought my vehicle in for service Chris was extremely helpful. His customer service skills are top notch! Once the mechanic figured out the issues Chris went above and beyond to explain all in detail! He was so… knowledgeable and made sure I fully understood everything that needed to be fixed. I failed to get the mechanic’s name but she did a fantastic job checking the vehicle in detail and making sure everything was fixed. Highly recommend getting your vehicles serviced at this location!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep Ram Hilton Head and we hope to be of service again in the future.
Thank you Autonation
by Melissa Redd on 09/11/2023Thank you Scott Meshulam, team, and nice brunette lady at the front desk for ordering my new key fab and seeing me at 5:50pm, end of the work day to retrieve it. Always great customer service.Hello Melissa, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep Ram Hilton Head. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent, Fast Service!
by Jackie C on 09/08/2023I am so amazed by the customer service team at the Service Department of AutoNation for Chrysler Dodge Jeep RAM. I've taken my RAM there twice now and Chris and Cassie are so nice and courteous and professional and just bend over backwards… to make sure you are happy. And the service techs really know what they're doing. Honestly I just never had this type of service up north from any auto dealer anywhere.Hi Jackie, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep Ram Hilton Head! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Owner
by Jeep owner on 09/05/2023Very thorough.Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Oil change/tires rotation
by Specialk on 09/04/2023Fast service and service desk employees awesomeHi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Outstanding Customer Service
by Kb12345 on 09/01/2023Cassandra was excellent! I will definitely revisit this location for all service needs because of excellent customer service. She went above and beyond on my most recent visit.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep Ram Hilton Head. Feel free to stop by if you ever need any more help.
Service vehicle
by Dannyq153 on 08/24/2023Chris was great and made sure I was taken care of. This is the best Jeep service center that I have ever been to.Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!
Mostly Met My Expectations
by DM12345 on 08/18/2023Did a 90k scheduled maintenance plus key Fob repair/replace. Online scheduling did not allow me to add the key fob so I did that by phone. Work was done on time except for the key Fob - they did not have one in stock despite knowing they… needed one; so now I need to wait two weeks and make another trip.Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (843) 962-7610 to discuss what we can do to help.
I waited three weeks and never heard about new FOBs coming in so I called. The person I spoke with put me hold and checked - then said it does not look like any came in but she would follow-up and let me know for sure. That was a week ago...no call back ever came. The number for the General Manager in the response to my original comment was just the regular switchboard number and there is no option in the menu for contacting the GM
Oil change
by LibbyLe on 08/18/2023Sarah did a great job keeping me informed of progress and necessary replacements for my jeep.Hi, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great Oil Change Service!
by epfreund on 08/16/2023My oil change was quick (under an hour), it was begun immediately upon my arrival, and the staff were very friendly.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service
by JeepJoy on 08/10/2023Recently brought my Jeep 20 Gladiator in for oil change, tire rotation and cabin and engine filter replacement. The waiting area was pleasant and comfortable with refreshments available. Service agents were happy and friendly. Car was… freshly washed. Very satisfied.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Good Experience
by Ms Winnie on 08/04/2023Found the car I wanted, good price, vehicle in good shape but only had one key fob.Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
Service
by Drill07 on 07/31/2023Timely service, courteous and professional staff. For over 5 years my wife and I have been greeted with the best customer service.Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Fast, Friendly, & Reputable
by Haley W. on 07/31/2023We took our jeep in to be serviced for recalls and a few routine maintenance services. Everything was done and corrected within two days. We live in Savannah, but we’ll choose the Hilton Head Jeep location every time. Kim was super friendly… and knew what she was talking about.Hi Haley, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Jeep Rubicon Service
by Big Kev on 08/01/2023Easy scheduling and excellent service.Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Absolutely amazing
by Fleener on 07/29/2023I use to hate getting oil changes. Since I've been coming here it is the easiest task of my week. Everyone is so nice and friendly, the whole building is clean and they are super quick. Ive never waited longer then 45 minutes for full… service. I recommend for everyone to go to autonation for any vehicle needs.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep Ram Hilton Head and we hope to be of service again in the future.
Service at Autonation CDJR Hardeeville SC
by Larry T on 07/23/2023Experience was super!! The Service Advisor Chris was really on top of it and truly added to the already great experience.Hello Larry, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep Ram Hilton Head. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Service
by GAdams123 on 07/17/2023The service here is exemplary! Always very attentive to me as a customer and they always strive to give me everything I need when I need it even though it may be last minute.Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service July
by Mike W SC on 07/14/2023Great service and reps. Real easy to talk to and explain things. Only problem is getting in. 2 weeks is a bit much in my opinion.Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Routine Maintenance
by NancySoler on 07/09/2023Arrived early for my appointment and was greeted with a smile. The routine maintenance was finished in a reasonable amount of time. I will be back!Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Nichole, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Megan Reid on 04/17/2024