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Customer Reviews of Stateline Chrysler Jeep Dodge Ram

2.3
Overall Rating
2.33 out of 5 stars(85)
Recommend: Yes (1) No (2)
Write a review: Sales | Service
85 Reviews
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5 out of 5 starssales Rating

Excellent!!!

by HEMI_DJ80 on 04/20/2015

I had a great experiance at stateline. My saleman was Dan Buddin and he was awesome to deal with. He got me in the truck I wanted at thr price that I could afford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

I can't wait to buy another Car!!! I'm coming back!!!!!

by ChargeThis720 on 04/17/2015

After months of going to dealerships and being told “no” with no explanation, I heard of Stateline via my radio. What made me come is an instinct and boy was I right. I see that they had a wide verity of the car I was looking for which was the 2015 Dodge Charger all at a reasonable price. I made and appoint and was to ask for the manager. I arrived and met with the manager and was introduced to James. I explained my situation and my many horror stories from previous dealerships. This go round things were different as James was extremely helpful and knowledgeable. I was only at the dealership for about 2 hours. Before you know it I was driving my Dream Car. I would recommend this dealership to anyone who is looking to be treated with respect and in the end get what they want!!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent Service at Stateline Chrysler in Fort Mill SC

by RFetterson on 04/15/2015

I want to personally thank my sales consultant, Mark Zban, who was extremely professional throughout the entire sales process. I've never worked with a more knowledgeable and efficient salesman. The negotiation process was very smooth and most importantly, very comfortable. Mr Zban respected our time and was very efficient throughout the entire process. Management and finance personnel were also very friendly. I would recommend anyone looking to purchase soon to contact Mark Zban at Stateline, and he will go above and beyond what service you have previously experienced in sales! Very happy customer!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2015 Jeep Cherokee Latitude

by carriereames1 on 04/15/2015

My husband & I drove from Aiken,SC to check out Stateline since the prices online were the best we have seen. The staff was very welcoming from the second we pulled in. Our sales rep was Tony. Once speaking with him we knew this is who we would be buying a Jeep from. He was very humble, down to earth & relatable. I couldn't have asked for a better experience. it was a breathe of fresh air going into Stateline after car shopping for over 6 months trying to find the right car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Best Car Dealership Ever!!!

by DChallenger15 on 04/14/2015

I had an wonderful experience with Stateline Chrysler. This was my time ever buying a car, and if it wasn't for Sandra and Dan I would have not been able to get the car I'll keep forever. Again, if there any are question or concerns on my car they are always here to assist me even after I purchased my car. Glad I came here and will say you will be very impress with there wonderful staff and service. Thank you Stateline I'm so happy and pleased and will continue to purchase cars here in the future!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best Sales team EVER

by tpotter1 on 04/13/2015

The entire process was a dream...staff was beyond helpful and accommodating. No run around and back and forth on prices and financing. It was a pleasure dealing with Cedric and I will be back and refer friends and family to this dealership. Thanks T Potter

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Thanks Harvey!

by Mcb78 on 04/09/2015

Harvey did a great job explaining all the options for the car we bought. He took the time to go over each vehicle with us and helped us find the right car for our family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Lawrence Perry

by tort55 on 04/08/2015

I had the best car buying experience with Mr Perry no pressure he answered every question and concern i had he was very professional he knew his product my wife was buying the car and was very pleased with him which said a lot .If in the future we buy another car I would want the same salesman

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
3 out of 5 starssales Rating

Great sales experience, not so great with paperwork

by petworthian on 04/07/2015

I bought my car through an eBay auction - it was a leftover 2013 and I scored a pretty good deal. I was a bit disappointed to find out after the fact that the dealership included a mandatory $500 "Fade Warranty" for the interior, but I suppose they have to make their money somewhere. Britton was great to deal with, and they delivered the car to my office where I signed all the paperwork. The headache began with titling and registration. I paid the tax, title, and license fee upfront and received a 30-day temporary tag. The tag was 3 days from expiring and I hadn't received my permanent tags yet. I called the dealership and the title person said that she hadn't sent the paperwork yet "because of the snow". For 30 days?! I had to go to the DMV myself and get another temp tag (2 hours of my life I'll not get back). The first round of paperwork that was sent was wrong and returned by the DMV to the dealership. The second round was sent up and was missing a document. Thankfully, a person from the DMV called me directly and I was able to locate and FAX the required paperwork. It appears that the car is now legally registered, and it only took 2 months to accomplish that. I would suggest that a dealer selling cars to out-of-state buyers retain a service to handle the registrations or simply hand the customer the paperwork and tell them they're on their own.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

First timer

by FitBit on 04/05/2015

This was my first time going to a dealership for s vehical and the salesman Rob was awesome, he created relaxing and friendly atmosphere. Shopping for a truck was a lot of fun while we were there.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

they want to sell you a car!

by ckricket on 04/05/2015

Obviously, that's their business. But the point being, they make it happen. We showed up at 6pm, we were on the road at 8. Our salesman was on the ball. Honest, and didn't try to pressure us at all. Gave accurate and honest info, answered questions and honest enough to tell us if he didn't know. Really feel he was working for us on the sale. The dealership gave us vs very good price right off the bat. We had a set limit, and new what we could afford. They managed to give us slightly more in options for what we thought we'd spend. We walked away from a deal at another dealership earlier that day. That dealer just drug the whole process out, so by the time we were getting close to our price 4 hours into the process. At Stateline, we got none of that back and forth B.S. At the end of the day we got a jeep with $500 more options for less $$ than the 1st dealer offered,plus we got it done in 2hrs! - on the road in 2 hours! I recommend everyone go to Stateline 1st, enjoy your ride for the rest of the day!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

What A Excellent Experience

by Fisherman124 on 04/02/2015

Randy at Stateline Chrysler Jeep Dodge Ram was excellent! Very knowledgeable and willing to help! Not only him but, everyone was great there and they made my particular situation work! Great! Great! Great!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent Experience

by bsmith3996 on 03/30/2015

I recently purchased 2 vehicles from Stateline Dodge. A new Challenger and a Durango. I worked with Chance and Britton on the sales piece and Aaron for the financing. I highly recommend this dealership. I got the vehicles I wanted at the price I wanted. I spoke with a few other dealerships and they were by far the most friendly and accommodating. They took the time to get to know me and understand my wants and needs. I urge you to check them out after you visit others and I assure you, you will end up working with them. Sincerely, Brian P. Smith

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Friendly, Professional and Rewarding Experience

by Thatssococo79 on 03/29/2015

Mr. Dillard and Mark our Sales Consultant were friendly and amazing. Mark was personable and able to help me find the best vehicle for me and my family. I came to Stateline due to their reputation of helping customers who are credit challenged. They did not disappoint! All the staff were amazing. We are new the area and the service I received exceeded my expectations. The finance team was able to obtain financing for the vehicle I fell in love with, at a payment I could afford! I would recommend Stateline to anyone searching for a vehicle who wants customer-focused service. I was treated as a person, they listened to what I wanted and needed and we are more than satisfied. Did I mention I have an amazing, New 2015 Chrysler 200!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

great dealer

by drcobra on 03/29/2015

Great dealer Gave great information always talked to a person, no voice mail, fair pricing, very fast responses at each stage of purchase

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starsservice Rating

Very Persitant sales team.

by tonyandrodicia on 03/25/2015

Thank you for the hard work and friendly customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Buying a vehicle made easy

by Bruinbaseball8 on 03/24/2015

I purchased a vehicle from Stateline last week. The van I wanted isn't a popular one as it is a commercial van. After a quick rundown of the options I wanted, one was found and was promised to arrive in about 3 days. The negotiation was everything I wanted, as well. I asked for them to respect my wishes and not call me as I would call them when I was ready. Unlike most places they respected that wish. I didn't look at any other dealers but knew a price range I was willing to pay. Calling me would have lost the sale. After we came to agreements on price, the van only took 1 day to arrive. The paper work and finance department did an excellent job of expediting the closing process. Took maybe an hour from the time I arrived until I drove off the lot in my new vehicle. I highly recommend this dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellence at its best

by Jashawnberry on 03/21/2015

I really the whole experience, I am typically the type of buyer who doesn't necess need all the attention in the world. I do my own research, watch videos, and read reviews online to assure my potential purchase, however this time it was different. Paul the sales person knew everything about the car from features, capabilities, and just day to day activities with the vehicle. I was amazed by his knowledge and he informed me on product information that I did not know. I told him my needs, wants, and must have and they had seve al options from me to pick from.m It was painless and an great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Service

by KnightRam on 03/21/2015

Walked in looking to get my dream truck, drove off in my dream truck. They worked with me and provided great service. Everyone I had experience with was courteous, especially Mark, who took great care of me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

happy

by caravan5 on 03/14/2015

I was very satisfied and happy with my purchase Sandra young was an exceptional sales rep and worked with me until I was satisfied and confident with my purchase

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Purchase Experience

by Front_Runner on 03/13/2015

I recently purchased my new Jeep Wrangler Unlimited from Stateline and my purchase experience was great. Everyone was great to work with and they made the purchasing process easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership

At Stateline Chrysler Jeep Dodge, we serve customers from Fort Mill and Rock Hill, South Carolina, as well as Gastonia, and Charlotte, North Carolina. If you’re searching for a new or pre-owned Chrysler, Dodge, Jeep, or Ram vehicle, make sure you stop by our dealership to see how our professional and courteous staff makes the car-buying process easy.

What sets us apart
Save $250 on New Vehicles, visit our website for details.
** Increased the frequency of daily cleaning ** Enhanced the nightly deep cleaning, including sanitizing high touch areas such as keyboards, telephones and guest common areas.
We have a dedicated team that will assist in navigating the online process, and will deliver it straight to your doorstep at no extra charge
For your service and maintenance needs we are offering valet service for pickup and delivery at your home or place of business.
Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Cable Television
Collision Repair/Body Shop