Herb Chambers Cadillac of Warwick
Customer Reviews of Herb Chambers Cadillac of Warwick
Review type:
Outstanding customer service
Beautiful CT4 Dream Car
by Jacqueline Boyd on 04/06/2025Thank you very much for a wonderful Cadillac purchase. Great experience - start-to- finish! John Levine was the best sales representative, and Benny Fusaro made financing easy and honest. The Herb Chambers team made owning my first… Cadillac a reality!Jacqueline, we're delighted to hear that John and Benny made your first Cadillac purchase a fantastic experience at Herb Chambers Cadillac of Warwick. Enjoy every moment with your new ride!
Hopefully will be better next time
by Matt on 03/29/2025I dropped my car off for an oil change, tire rotation, and to address a recall. the tires were never rotated and now I will have to either do them myself or bring them in somewhere to get it done now as that was part of my service… request. They also told me that my car would also be washed. It was pretty clean before I brought it in, but the layer of pollen that was on the windshield and car was still on it when I picked it up and there were new smudges on my windshield. I have had great experiences in the past here, but this time around was a bit disappointing considering the price tag of what it costs to get this service done. I will most likely be headed back to Boston in the future for service.We strive for thorough service, and regret falling short. This has been discussed with the appropriate members of our team and we are using this feedback to help improve our processes for the future. We hope you will reconsider your thought on visiting us in the future. Thank you, Neil Ferreira - General Manager - nferreira@herbchambers.com
2024 Cadillac Lyriq 7,500 Service
by Rich Morell on 03/25/2025I recently dropped off my 2024 Cadillac Lyriq for its 7,500-mile service at Herb Chambers Warwick, and once again, I was thoroughly impressed. Scheduling the appointment was a breeze, thanks to Erica, who got me set up for an early Tuesday… morning slot. On the day of service, AJ handled everything seamlessly, and my car was in and out in about an hour or so. Every time I visit, the service is always top-notch—fast, efficient, and professional. It's clear that the team at Herb Chambers Warwick takes pride in delivering excellent service, and they never disappoint. Great job, as always!Rich, we're delighted to hear that Erica and AJ made your service experience smooth at Herb Chambers Cadillac of Warwick. Our team is committed to providing top-notch service every time you visit. Thank you for sharing your positive feedback!
Great service
by Elvira is on 03/21/2025Professional, courteous and very easy toElvira, thank you for the terrific review of Herb Chambers Cadillac of Warwick!
Perfect service
by Devon on 03/24/2025Easy online scheduling, efficient and quick turn around. Service manager even helped me make sure I saved money on my service.Devon, we're delighted to hear that our team at Herb Chambers Cadillac of Warwick made your service experience smooth and cost-effective. Thanks for choosing us!
Getting things done
by Bruce Marshall on 03/24/2025Everyone is always friendly and helpful the service department does a great job on getting your vehicle work done on a timely manner thank you AJ ..Bruce, we're delighted to hear that AJ and the service team at Herb Chambers Cadillac of Warwick provided you with friendly and efficient service. Thank you for sharing your experience!
Thorough
by V Smith on 03/23/2025Honest dealership. Knowledgeable service manager and techniciansThank you for sharing a terrific review of Herb Chambers Cadillac of Warwick!
Oil & Filter & tire rotation.
by Robert Antonelli on 03/21/2025Excellent service with minimum wait time.Robert, it was our pleasure to assist you so efficiently here at Herb Chambers Cadillac of Warwick! Thanks for sharing your kind words!
Loved my loaner
by Deb L on 03/01/2025updated 03/10/2025I brought car for oil change and tire rotation.AJ immediately realized there was something wrong with the car . Coolant was empty and a leak ..much to my dismay he said it would take 3 hrs🙄..but he could give me a loaner😊 ..so I could… continue with my errands on my day off. The bill was explained completely and was even offered a rebate on a couple of a parts that were installed. Very happy with my experience at dealershipDeb, we're delighted to hear that AJ and the team at Herb Chambers Cadillac of Warwick took such great care of you during your visit. It's wonderful knowing we could assist with a loaner car so you didn't miss out on your day-off plans. Thank you for sharing your positive experience!
Great Customer Service
by Victoria Q on 03/06/2025Great Customer Service everything done in a timely mannerVictoria, thank you for giving Herb Chambers Cadillac of Warwick your business and your positive review!
Fangio green
by Gilles on 03/01/2025Ready to discuss a fair quoteThank you for sharing a five-star review of Herb Chambers Cadillac of Warwick!
NanaB
by NanaB on 02/28/2025Did a great job servicing my car and kept in touch with updates.It was our pleasure to assist you with your service! Thanks for choosing Herb Chambers Cadillac of Warwick and sharing your kind words!
Great Service
by Frank on 02/20/2025I took the car in for a recall service appointment. Everything was done quickly, professionally, and exactly how it needed to be.Frank, we're glad to hear that your recall service went smoothly at Herb Chambers Cadillac of Warwick. Thanks for sharing your experience with us!
Oil change
by Ken D on 02/18/2025Great experience. Very friendly and courteous.All of us at Herb Chambers Cadillac of Warwick are happy to see this wonderful feedback! Thank you, Ken!
AJ is da best!
by Vincent Marzullo on 02/15/2025Always courteous, attentive to customer needs. Accommodating for scheduling. Thank you.Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Herb Chambers Cadillac of Warwick!
Incomplete
by Xt5 on 02/08/2025updated 02/14/2025My car does not have all the parts back on were they belongPleasant day at the shop
by Alfred M on 02/12/2025The people at the service desk were a delight to deal with. The service and the car wash were fine. I was about to leave for home when I was convinced into test driving a EV. Nice vehicle but I prefer gasoline powered cars. I did enjoy the… test drive, and the woman, Linda, had a remarkable knowledge of the vehicle.Alfred, we're glad to hear you had a pleasant experience with our service team and enjoyed the test drive at Herb Chambers Cadillac of Warwick. Linda will be thrilled to know her knowledge made an impression! Thanks for stopping by!
Great place to buy and for service
by Rose on 02/10/2025Service people were very helpful and friendly. I feel I can trust them with any issues that may arise in the futureWe're delighted to hear that our service team at Herb Chambers Cadillac of Warwick made a positive impression! Thank you for trusting us with your vehicle needs, and we'll be here whenever you need assistance.
Service department
by JL on 02/08/2025AJ in the service department is the best thank you .Thank you for sharing a positive review of AJ and Herb Chambers Cadillac of Warwick!
Great service with AN
by Thomas Francese Jr on 02/01/2025updated 02/07/2025AJ was great to deal with and talk with. Also gave me a 2025 SUV until my car was ready.Thomas, thank you for sharing your Herb Chambers Cadillac of Warwick experience! AJ will appreciate the shout-out.
Great service
by G Manchester on 02/06/2025Easy to schedule service; service department personnel are knowledgeable, efficient, listen to your concerns and address them.Thank you for sharing your experience with the service department at Herb Chambers Cadillac of Warwick! We're glad to hear that our team was knowledgeable and efficient in addressing your concerns. We appreciate your feedback and look forward to serving you again!
Amy, we're delighted to hear that Mario provided you with outstanding service at Herb Chambers Cadillac of Warwick. Thank you for the high recommendation and five stars! Enjoy your new car!
by Herb Chambers Cadillac of Warwick on 05/27/2025