Rafferty Subaru
Customer Reviews of Rafferty Subaru
Review type:
Richard Ellis
terrible service
by 00009 on 08/01/2011updated 06/13/2025Rafferty Subaru has a horrendous service department. my forester has been serviced there twice in the past two months for a check engine light. the first time i was charged nearly 200 dollars for an oil change; however, the check engine… light came on less than 2 miles after leaving the dealership and 15 minutes later the car died. they took no responsibility for this. i returned shortly thereafter, this time the charge was 250 dollars to 'fix' the same problem. the mechanic refused to provide a clear answer for the likelihood that this repair would in fact work. the whole experience has been terrible. they refused to answer my questions and have repeatedly spoken down to me. in my experience they are extremely rude, condescending, and sexist. they appear to either know nothing about repairs, or prefer to take advantage of their customers whenever possible.Very bad service at Rafferty
by steve347 on 01/28/2011updated 06/13/2025I think the service department at Rafferty is the worst that I have ever encountered, (maybe Ford from years ago was worse), and I have had over 20 cars between me and my wife within the last 30 years. Very unfriendly stuff that will try to… up-sell you on the service and parts. Tina at the front desk is probably the worse, extremely rude and has no knowledge about cars whatsoever. If you ask her a question she will quote some sentence that simply make no sense and when you ask for an explanation she will turn into rudeness. Bad service, high prices and they will try to take advantage of you whenever they can. I should have known after my buying experience when the sells guy tried to go back on the agreement we made via e-mail.[non-permissible content removed]
by Jerry944T on 12/18/2012updated 06/13/2025Went to buy a Impeza. Wouldn't budge off of MSRP. Said they "were too popular to discount." Also said no other dealers had them. Made a few phone calls and saved over $2000. There were plenty available at other dealers.
Subaru Outback
Subaru Forester
Subaru Crosstrek
Subaru Ascent
Rafferty Subaru is a dealership in Newtown Square, PA that believes in personalized and courteous service for all of our customers. Our professional staff assists customers from all over the region including those in Newtown Square, Wilmington, and Limerick, PA. We know that customers are seeking a dealership that provides a full range of services and inventory along with a friendly staff that will listen to a client's needs and do their best in assisting. We strive for excellence. Come in and let us show you what we can do for you!
Rafferty Subaru has been serving the Philadelphia area since 1977. Our Service Department is here 6 days a week. Our greater Rafferty Subaru Auto Repair Center has the resources to make your vehicle run as well as it did the day you drove it off the lot. Rafferty's skilled mechanics have spent years working on Subaru vehicles and will properly diagnose your car, truck, SUV, or van's problem.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!
by Joseph Montoro on 08/06/2024