Skip to main content

Rafferty Subaru


4700 West Chester Pike, Newtown Square, PA 19073 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (4) No (0)
Service Rating
Recommend:
Yes (3) No (0)
Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
Very bad service at Rafferty
Written by steve347 on 01/28/2011
updated 06/13/2025

I think the service department at Rafferty is the worst that I have ever encountered, (maybe Ford from years ago was worse), and I have had over 20 cars between me and my wife within the last 30 years. Very unfriendly stuff that will try to up-sell you on the service and parts. Tina at the front desk is probably the worse, extremely rude and has no knowledge about cars whatsoever. If you ask her a question she will quote some sentence that simply make no sense and when you ask for an explanation she will turn into rudeness. Bad service, high prices and they will try to take advantage of you whenever they can. I should have known after my buying experience when the sells guy tried to go back on the agreement we made via e-mail.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.