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Customer Reviews of Brown-Daub Chevrolet

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Overall service rating

5.0
5 out of 5 stars

(1 review)

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1 service review
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  • Great Service and Pricing

    5 out of 5 starsby daveNJ02 on 04/28/2024

    These folks go the extra mile to provide expert service and the problem. I’ve also been very pleased with their pricing.
    • At Brown-Daub Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Brown-Daub Chevrolet Team

      by Brown-Daub Chevrolet on 05/01/2024

The following reviews are more than two years old. They are not included in the overall rating.
6 service reviews

  • Oil change

    3 out of 5 starsby J. Long on 02/12/2023

    Basic oil change takes a very long time
    • Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Brown-Daub Chevrolet Team

      by Brown-Daub Chevrolet on 02/14/2023


  • Inspection

    5 out of 5 starsby Larry mabe on 12/01/2018

    It was good

  • Oil change and inspection

    5 out of 5 starsby Shavone on 10/30/2018

    Great as always, everyone is so friendly and is on point to service your vehicle especially if you need it right away

  • You'll be waiting and waiting foreeevveerrr

    2 out of 5 starsby ThatBlackguy on 03/21/2018

    My experience was highly unorganized and left me waiting for a part my sales rep did not order when he said he had ordered the part. When I purchased the vehicle I scheduled with him an auto start installation but he never ordered the part. After numerous useless attempts at getting an ETA I spoke with parts who stated that they never ordered the part. By this point I'm irritated and I order the part directly with the parts department which tells me they should receive it within 2 days. Skip a whole week later, dont pass go and back to square one speaking to another representative about a part that was wait, hold it! NOT EVEN ORDERED! I finally got a person who was willing to not only do their job and order the part but actually call me when it came in. Just in time for the blizzard blast [non-permissible content removed]. Stop dropping the ball.

  • Oil/Change and Maintenance

    5 out of 5 starsby asc9825 on 03/14/2018

    Excellent customer service and everything was finished in a timely manner

  • Awesome service

    5 out of 5 starsby Craftlady on 09/04/2015

    Came in for a state inspection and was told there was a recall on a part of my onstar- I asked how long it would take to fix and was told it would take about an hour - hour an a half No quote was given for work to be done because dealership offers amazing free state inspection to customers that bought vehicle from them. Service dept was awesome- they did inspection and took care of recall issue and I was done in an hour and they even ran my car through the car wash and I noticed they had even vacuumed interior too!!!!! Thank you
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