Brown-Daub Chevrolet

My experience was highly unorganized and left me waiting for a part my sales rep did not order when he said he had ordered the part. When I purchased the vehicle I scheduled with him an auto start installation but he never ordered the part. After numerous useless attempts at getting an ETA I spoke with parts who stated that they never ordered the part. By this point I'm irritated and I order the part directly with the parts department which tells me they should receive it within 2 days. Skip a whole week later, dont pass go and back to square one speaking to another representative about a part that was wait, hold it! NOT EVEN ORDERED! I finally got a person who was willing to not only do their job and order the part but actually call me when it came in. Just in time for the blizzard blast [non-permissible content removed]. Stop dropping the ball.