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Customer Reviews of Brown-Daub Chevrolet

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12 reviews
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  • Perfect Experience

    5 out of 5 starsby ShawnRice on 07/18/2024

    Spencer Simmons is top-knotch. We walked in one day looking to buy a truck, and drove it home the next day. He also took care of all the trade in hassle. Very smooth and very professional! My first time buying a chevy from Spencer will not be my last time.
    • Thank you for choosing Brown-Daub Chevrolet for your recent truck purchase! We appreciate your positive feedback about your seamless experience with Spencer. We're glad he provided professional service and made the trade-in process hassle-free. We look forward to assisting you again in the future! Sincerely, The Brown-Daub Chevrolet Team

      by Brown-Daub Chevrolet on 07/19/2024

  • Excellent customer care!

    5 out of 5 starsby KelBel Smile on 06/16/2024
    updated 06/24/2024

    In a tight situation on a lease from another dealer, Brown Daubwent above and beyond to help me out and put me in a great new car! Spencer was detail oriented and listened to my concerns. Thank you to the Brown Daub team!
    • Thank you for your kind words and 5-star review of Brown-Daub Chevrolet on Edmunds! We are thrilled to hear that Spencer provided you with exceptional service and helped you get into a great new car. Our team is dedicated to going above and beyond for our customers, and we are delighted that you had a positive experience with us. Please feel free to reach out if you need anything in the future. We look forward to serving you again! Sincerely, The Brown-Daub Chevrolet Team

      by Brown-Daub Chevrolet on 06/24/2024

  • Great Service and Pricing

    5 out of 5 starsby daveNJ02 on 04/28/2024

    These folks go the extra mile to provide expert service and the problem. I’ve also been very pleased with their pricing.
    • At Brown-Daub Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Brown-Daub Chevrolet Team

      by Brown-Daub Chevrolet on 05/01/2024

  • Oil change

    3 out of 5 starsby J. Long on 02/12/2023

    Basic oil change takes a very long time
    • Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Brown-Daub Chevrolet Team

      by Brown-Daub Chevrolet on 02/14/2023

  • Inspection

    5 out of 5 starsby Larry mabe on 12/01/2018

    It was good
  • Oil change and inspection

    5 out of 5 starsby Shavone on 10/30/2018

    Great as always, everyone is so friendly and is on point to service your vehicle especially if you need it right away
  • You'll be waiting and waiting foreeevveerrr

    2 out of 5 starsby ThatBlackguy on 03/21/2018

    My experience was highly unorganized and left me waiting for a part my sales rep did not order when he said he had ordered the part. When I purchased the vehicle I scheduled with him an auto start installation but he never ordered the part. After numerous useless attempts at getting an ETA I spoke with parts who stated that they never ordered the part. By this point I'm irritated and I order the part directly with the parts department which tells me they should receive it within 2 days. Skip a whole week later, dont pass go and back to square one speaking to another representative about a part that was wait, hold it! NOT EVEN ORDERED! I finally got a person who was willing to not only do their job and order the part but actually call me when it came in. Just in time for the blizzard blast [non-permissible content removed]. Stop dropping the ball.
  • Oil/Change and Maintenance

    5 out of 5 starsby asc9825 on 03/14/2018

    Excellent customer service and everything was finished in a timely manner
  • Brown daub Chevy review

    5 out of 5 starsby 14pizzofev on 01/24/2018
    updated 02/06/2018

    Steve Christine was extremely helpful and friendly and went out of his way to make sure I got the best deal, and that I understood everything that was happening . I would highly recxoment this dealership
  • Awesome service

    5 out of 5 starsby Craftlady on 09/04/2015

    Came in for a state inspection and was told there was a recall on a part of my onstar- I asked how long it would take to fix and was told it would take about an hour - hour an a half No quote was given for work to be done because dealership offers amazing free state inspection to customers that bought vehicle from them. Service dept was awesome- they did inspection and took care of recall issue and I was done in an hour and they even ran my car through the car wash and I noticed they had even vacuumed interior too!!!!! Thank you
  • Can I give them negative stars

    1 out of 5 starsby lessonlearne on 02/16/2015

    Do not buy from this dealer. I bought a 2009 truck in December 2013 along with the extended used car warranty they suggested. A little over 1 year later I have spent $2500 out of my pocket for repairs on things that should not need repairs with the 50000 miles I currently have on the truck ( 3 mechanics told me the same thing ). I fell for the story that the previous owners were loyal customers and they traded the truck in on a new truck. They took care of it blah, blah, blah. No I did not take a mechanic with me to check it out. What a shame I needed to. I will be purchasing a new vehicle soon but it won't be at Brown-Daub.
  • A Good, "No Doubletalk" dealer

    5 out of 5 starsby cragman1 on 03/07/2011
    updated 07/13/2025

    The new Cruze I bought is the second car I bought here. Both times, I was able to do any and all negotiating right on the phone. When you know what you want, a good dealer should be able to make a best offer on the phone without the old fashioned "when can you come in" attitude/technique.

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