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Customer Reviews of Spitzer Toyota Monroeville

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1811 reviews
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  • Great service

    5 out of 5 starsby Louis Ruediger on 07/18/2022

    Very professional and helpful
    • Louis, Thank you for your 5-star rating! We are so glad that our team could provide you with top-notch service! If there is ever anything more that we may help you with, please do not hesitate to give us a call!

      by Spitzer Toyota Monroeville on 07/21/2022

  • James Thomas Rocks!

    5 out of 5 starsby MoWhit on 07/08/2022

    I like the efficient, courteous service that my vehicle and I receive from everyone at Spitzer. James Thomas and his service team are excellent. The entire team is attentive to my every need and concern.
    • Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that James and the team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

      by Spitzer Toyota Monroeville on 07/13/2022

  • Happy with service

    5 out of 5 starsby Deana Hicks on 06/21/2022

    Friendly and helpful lady at service desk, Deana Hicks. Had to wait for a little over 2 hours but glad they had a tv. Happy with service.
    • Thank you so much for your 5-star rating! We are so glad that Deana took great care of you. It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service. Safe travels!

      by Spitzer Toyota Monroeville on 06/22/2022

  • Great dealership

    5 out of 5 starsby Tom on 06/17/2022

    Very helpful and friendly! Explained everything in detail.
    • Tom, Thank you so much for your positive review! We are so glad that our team took great care of you! It is our pleasure to serve you, and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with!

      by Spitzer Toyota Monroeville on 06/22/2022

  • Great Service

    5 out of 5 starsby Michelle on 06/13/2022

    Customer service is over and above. James Thomas was very helpful
    • Michelle, Thank you for leaving James this 5-star review! We are delighted to know that he took great care of you. It is our pleasure to serve you. Please be sure to give us a call if you have any further questions or concerns in the future!

      by Spitzer Toyota on 06/14/2022

  • Great Service Experience

    5 out of 5 starsby Brian on 06/10/2022

    The service department is top.notch. The work is always done on time and they wash the car before returning it.
    • Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are pleased that our team consistently provides you with nothing less. It is our pleasure to assist you in any way possible. Safe travels!

      by Spitzer Toyota Monroeville on 06/10/2022

  • Sherry1

    5 out of 5 starsby Sherry on 06/06/2022

    Charles Carter is an excellent service advisor. The work on my truck was completed in a timely manner (even before the promised finish time). Charles also contacted me as soon as the truck was done so I could pick it up.
    • Sherry, Thank you for taking the time to leave Charles this positive review! We are so glad that he could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Wishing you the safest of travels- on behalf of the entire team!

      by Spitzer Toyota Monroeville on 06/10/2022

  • Great service at spitzer

    5 out of 5 starsby Gloria booth on 06/01/2022

    I got my car inspected at spitzer and the service was excellent and james thomas was exceptional he was very efficient , professional and knew his job well he is a problem solver for sure and an asset to the team
    • Gloria, Thank you so much for your positive review! We are so glad that James took great care of you! He will be honored to hear of your kind words. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with!

      by Spitzer Toyota Monroeville on 06/10/2022

  • Old car running like new

    5 out of 5 starsby Brett B on 05/09/2022

    The service is always smooth and prompt. My rather old '03 Prius is still running just fine after all these years. Many thanks to James Thomas!
    • Brett, Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are pleased that James's efforts could meet your satisfaction! We hope that you continue to choose us for all of your future automotive needs. Safe travels!

      by Spitzer Toyota Monroeville on 05/13/2022

  • Great customer service!

    5 out of 5 starsby Greg on 05/09/2022

    Dropped Rav4 off after the service area had closed but ran into Charles Carter as he was leaving for the day. Charles was anxious to help me check the vehicle in by taking all my information. The next day Charles called me and updated me on the services I requested. Charles greeted me and hour later when i went to pickup the Rav4 answered all my questions and got me on my way. Spitzer’s service is the best!
    • Greg, Thank you so much for your positive review! Providing thorough and efficient service is so important to us, and we are pleased that Charles's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

      by Spitzer Toyota Monroeville on 05/13/2022

  • Rav 4 purchase

    5 out of 5 starsby Michaelene M on 05/09/2022

    Good experience with salesman Rutul Shah. Informative. No hard sales pitch. Answered all our questions and concerns. Paid MRSP
    • Thank you for your 5-star rating! We are so glad that Rutul could provide you with a top-notch experience! We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

      by Spitzer Toyota Monroeville on 05/13/2022

  • Super Toyota Team

    5 out of 5 starsby Malachi Josiah on 05/05/2022

    From sales to service super teamwork aimed to provide complete & efficient automotive experience.
    • Malachi, Thank you so much for your wonderful review! We greatly appreciate your business, and we are pleased that our team could provide you with a top-notch experience! Please do not hesitate to let us know if there is ever anything more that we may help you with! Safe travels!

      by Spitzer Toyota Monroeville on 05/06/2022

  • Tacoma service

    5 out of 5 starsby JG on 04/28/2022

    Always efficient and quality work, fair market pricing.
    • Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

      by Spitzer Toyota Monroeville on 05/06/2022

  • Fantastic service 👏

    5 out of 5 starsby Laura on 04/25/2022

    Everything. Friendliness, easy check in and check out. Cleanliness.
    • Laura, Thank you for your positive review! We are so glad that our team could provide you with a smooth, 5-star experience! If there is ever anything more that we may help you with, please do not hesitate to give us a call!

      by Spitzer Toyota Monroeville on 04/28/2022

  • Fantastic service

    5 out of 5 starsby Laura Kaczynski on 04/25/2022

    Friendliness, easy check in and check out. Cleanliness. Charles Carter was fantastic 👏
    • Laura, Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, and we are pleased that Charles provided you with nothing less. It is our pleasure to assist you in any way possible. Safe travels!

      by Spitzer Toyota Monroeville on 04/28/2022

  • Excellent Service .

    5 out of 5 starsby Leo Prado on 04/23/2022

    Excellent Service . They will treat you as Family . They will give you the best care of your Car ..
    • Leo, Thank you for your 5-star rating! We are happy to hear that our team took great care of you and your vehicle. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

      by Spitzer Toyota Monroeville on 04/28/2022

  • Awesome Service Department

    5 out of 5 starsby Shellbone on 03/31/2022

    Corey and Deanna always go above and beyond to make my experience comfortable, and done in a timely fashion! Awesome Team!!
    • Thank you so much for your wonderful review! We are so glad that Cory and Deana provided you with a top-notch experience! Your satisfaction means so much to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

      by Spit on 03/31/2022

  • Tacoma Service

    5 out of 5 starsby Steve on 03/22/2022

    Clean Professional place of business. Returning customer with second vehicle there.
    • Steve, Thank you for your 5-star rating! We are honored by your continued business, and we are overjoyed that we could consistently provide you with a top-notch experience! If there is ever anything more that we may help you with, please do not hesitate to let us know! Take care!

      by Spitzer Toyota Monroeville on 03/23/2022

  • Very personable service from the service advisor.

    5 out of 5 starsby Joseph Krill on 03/22/2022

    I had the pleasure of having a Mr. Charles Carter as my service advisor. He demonstrated an outgoing, friendly concern regarding my appointment. I sincerely wish that there were more people of his character working in the service industry.
    • Joseph, Thank you for taking the time to leave Charles this wonderful review! He will be honored to hear of your kind words and to know that you deeply valued his service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

      by Spitzer Toyota Monroeville on 03/23/2022

  • Annual Inspection

    5 out of 5 starsby LEW on 03/21/2022

    Excellent Service, Mr James Thomas was extremely courteous and Helpful.
    • Thank you for your 5-star rating! We are happy to hear that James provided you with the quality care that you deserve. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs!

      by Spitzer Toyota Monroeville on 03/23/2022

  • Two thumps up for Chuck

    5 out of 5 starsby BK on 03/18/2022

    Charles Carter Is the man. Could not have been happier with the service and support. Keep up the great work!
    • Thank you for sharing the positive experience you had with Charles! We are delighted that he provided you with top-notch service throughout your visit! Your satisfaction means so much to us. We wish you safe travels, and we hope that you do not hesitate to let us know if there is ever anything more that he and the team may help you with!

      by Spitzer Toyota Monroeville on 03/23/2022


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