Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Good
Another RAV4 for Me!
by PennHills on 09/02/2016It helped that I knew what I wanted and they were eager to please....the whole process went quickly..you really don't have to spend all day buying a car!Hello and thanks for the feedback and for the 5 star rating! I am pleased to hear that your buying experience went quickly and well! We hope to see you again in the future! Regards, Robert Thomasson, General Manager, (877) 735-3855
Easy
by 8Craig95 on 09/05/2016It was easy going and smooth operation. Friendly service well explained right from beginning on all costs of the finance.Thanks for the feedback and the perfect rating, Craig! I am pleased to hear that everything went easily well and smooth for you. It's thrilling to hear that our staff had treated you in a friendly manner. Thanks again! Regards, Robert Thomasson, General Manager, (877) 735-3855
A better buying experience
by dsnyder150 on 08/25/2016Ryan was very polite, answered my questions and didn't make me feel that my concerns were trivial. I never enjoyed car buying, but he made it less painful. Very personable salesperson!082316visit
by Denkat2016 on 08/24/2016updated 08/30/2016We were taken on time and the estimated amt of time was right on. Service staff was friendly and knowledgeable .Great Dealer and Website
by cruzeecoowner on 08/25/2016First the website and ability to save vehicles and receive notices about price reductions or them being bought w/o getting hassled. Salesman Dan and sales manager at Spitzer when I decided to buy. Speedy financial process on a LeaseThank you for writing this fantastic review and giving our dealership such an excellent star rating! Feel free to call or stop by if there is anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855
Highlander
by Mpops1989 on 08/10/2016updated 08/24/2016The people are genuine and its easy to make a transaction there. Very nice dealership and experience. Hoghly recommend this dealership. They will earn your trust and keep it. Ive bought 6 vehicles there nowThanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Regards, Robert Thomasson, General Manager, (877) 735-3855
Helpful
by Gjane11 on 08/04/2016updated 08/16/2016Very courteous. Helpful. Didn't realize I was due inspection when went in for oil change. Brought to my attention by Deana and saved me another trip. Thanks DeanaJane, thank you for this great review! Deana is truly an exceptional employee and we appreciate her for giving you a great experience! Robert Thomasson, General Manager, (877) 735-3855
Acura RLS
by EdwardKaiser on 08/05/2016Your internet service provided access to your inventory, but the details were not accurate.Thank you so much for your kind and honest review of our dealership. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future! Regards, Robert Thomasson, General Manager, (877) 735-3855
Excellent customer service!
by BLAIRSVILLE on 07/29/2016updated 08/08/2016Service writer David, was excellent! He was very friendly and personable! Answered all my questions with patience and respectfully! Would highly recommend Spitzer Toyota!Thank you for this great review! We're excited to hear that David took care of you! He is a great asset and we appreciate all he does. Thank you again and we look forward to working with you again in the future! Regards, Robert Thomasson, General Manager, (877) 735-3855
Bought Toyota Sienna and Avalon
by E_davis on 07/16/2016updated 08/05/2016We had a fantastic sells person Geoff who was straight forward and did not try to any pressure tactics. He listened to what we had in mind and simply tried to meet that need, did not try to oversell anything. He seemed to answer questions… honestly. He was knowledgeable about the product and when he did not know he sought out the answer and he always responded in a timely manner. The entire process was very explicit and straight forward and did not feel like we were being swindled at any point. Usually buying a car your agree to one thing upfront then when it is time to take you to sign papers then a lot of hidden charges and fees enter the picture or they try and sale addition unnecessary things. This did not happen at Spitzer. The customer service was outstanding! The process was efficient and we are happy with our purchase.Excellent overall experience
by AmyfromPlum on 07/09/2016updated 08/04/2016Aaron was knowledgable, courteous and pleasant. The showroom was clean & inviting. The finance team was thorough & explained everything in detail.Tundra 1794
by Dfrank073 on 07/22/2016updated 08/03/2016Supper easy to work with. Got me an excellent truck I never though I could afford inside my price rangeThank you for the feedback! We are happy to hear of your positive experience with us, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Regards, Robert Thomasson, General Manager, (877) 735-3855
Great experience at Spitzer
by 82ndRanger on 07/15/2016updated 08/03/2016Personal attention from our salesman, Aaron Holsopple, was truly outstanding. We were very pleased and the overall experience exceeded our expectations.Spitzer Toyota Survey
by Tigger7_ on 07/12/2016updated 08/03/2016The effiency of the employees. The only problem was the price to repair my tire. Thought was a bit much. I am a senior citizen and on a limited income.Car service
by MarieFitz on 07/29/2016Service was quick and the service dept was very friendly and professional. I also liked that the service area was very clean and comfortable.We appreciate your time to share us this review, Marie. I am pleased that our staff was able to provide you a friendly, professional and quick service experience. Thank you and please dont hesitate to contact us if you have any questions or concerns about your car. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
Great experience
by jwilli25 on 07/22/2016My salesman Didn't push me. I came one day and looked at the truck and drove it. I told him I was going to look at other trucks and he didn't try and push me into the truck that day. When I came back to purchase the vehicle everything was… quick and easy.Thank you and congratulations on your purchase! We are so very pleased that Dan could make your visit quick and easy, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and enjoy your new car! Like us on Facebook to catch the latest specials! Sincerely, Robert Thomasson, General Manager, (877) 735-3855
Overall
by 1stToyotaFam on 07/22/2016Dan was very knowledgeable about the Highlander that we were interested in and he did not pressure us into making any quick decisions. Also, even though we had to finish our purchase after the dealership was closed, we did not feel rushed.… Overall, great experience.It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit with Dan. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
Good Service
by andrewp9944 on 07/22/2016janine, my service advisor / pat reardon / adam drakulick / robert thomasson III / choice of coffee, tea or hot chocolate / not far from homeThank you for your business and this review, Andrew. I am happy to hear our team was able to serve you. If there is anything automotive-related we can assist you with in the future, please let us know. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
Great Experience!!
by Satisfied_lady on 07/18/2016Sales associate, Dan Murray, is a very nice guy and was very helpful during this experience. He was knowledgeable and patient with my father and I. After my purchase, he had no problem going over the details of my new vehicle with me;… especially since I am not current with all the modern technology!! This was definitely a positive experience for me!! Dan is a great asset to your company!! Thank you again!!Thank you for your review, Daisy. We're glad to have Dan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Robert Thomasson, General Manager, (877) 735-3855
great
by deadlynites on 07/17/2016that it went smoothly and was fast. dan murray wasnt pushy and let us make the decisions. i would highly recommend spitzer and their sales team to all of my friends and familyIt is very kind of you to write us such a nice review. We're proud to offer our customers a smooth, fast and pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Spitzer Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
mammacita6
by EdwardTM on 07/09/2016No pressure, friendly, calm experience. Everyone took time with us and we're patient. The salesman edducated us on car features.It is very kind of you to write us such a nice review, Edward. We're proud to offer our customers a pressure-free, friendly and calm shopping experience, and I'm glad to hear that was the case for you on your recent visit to Spitzer Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855
Volvo S60
Toyota Tacoma
Volkswagen Tiguan
Thank you for your wonderful review! We are glad that our team provided you with a pressure-free and informative experience. Our guest's satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
by Spitzer Toyota Monroeville on 05/21/2025