Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Galloped right in as soon as I saw the advertised Mustang
Great Car Sales
by Dsacche on 01/05/2017I felt the salesman and manager did not play the negotiating game with us. I usually have to work very hard and over a long period of time to get to a deal where the dealership and myself are both satisfied. This was my first car purchase… where we agreed on the first offer.Spitzer Toyota Monroeville
by Nick_Cranberry on 01/04/2017The customer service is great and advisers are knowledgeable. Mechanics are friendly and experienced. Service is fast, as needed and great. No push, just advises.Nick, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, Robert Thomasson, General Manager, (877) 735-3855
Brake Service
by JeanMCoyne on 12/29/2016updated 01/04/2017The Staff was very pleasant and clear with all communications. I was very satisfied with the Spitzer Service Team at the Monroeville PA storeJean, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Regards, Robert Thomasson, General Manager, (877) 735-3855
Spitzer rocks!
by klweinsheimer on 12/10/2016updated 01/03/2017Friendly and efficient as always. Jennine is the best and the service team is absolutely amazing. I always feel comfortable bringing my vehicle there and confident that my vehicle will be handled properly.Survey
by Vithalkulkarni on 12/05/2016updated 01/03/2017representative was patient enough to answer all the questions and made us comfortable. overall we had great buying experience. Thank you Daveawesome place
by Evilelvis on 12/15/2016updated 12/29/2016amazing! excellent parts depatment. The definately the best parts department i have ever dealt with. way better than north hills or rohrich.Awesome job everyone!!!
by Raiders13 on 12/26/2016Easy, Friendly and Fast. Always very fun to speak with who ever is working the day I have an appointment.Thanks for the great review! Please come visit us here at Spitzer Toyota if you need anything else, be it service or sales. Regards, Robert Thomasson, General Manager, (877) 735-3855
Window fell out
by Bloomquist on 12/19/2016Bought a used 2010 Scion XB. Making the purchase was easy. About 1 month later the rear window fell out. Not covered by this dealer. They told me it would be inexpensive for them to repair. Expected more from Toyota and there dealer.I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and to Spitzer Toyota. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
Spritzer is the BEST!
by AAnderson062 on 12/01/2016updated 12/09/2016My sales rep Geoff was great! He was quick to accommodate me and show me vehicles that might fit my budget. We went on a test drive and I found the car that I loved! After falling in love with the car, the company I wanted to finance… through was having a hard time with my compensation due to me just getting a raise and also working off of commission. Ben, the finance manager, did everything possible and talked me through the whole process to be sure I got financed. I was a nervous, anxious mess and if it weren't for Geoff and Ben, I probably would have just went home and said forget it! Thanks guys! I really appreciate you both! Also- Geoff walked me through every little button on my car, which is something a dealership has never done for me!Hi Anderson and thanks for your kind words of Spitzer Toyota! We appreciate Geoff as well as the rest of our staff and I'm thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. Thank you again! Regards, Robert Thomasson, General Manager, (877) 735-3855
My first car
by TerryE163 on 11/29/2016updated 12/09/2016I felt very welcome, they were really detailed with everything and walked me step by step through the sale. It was excellentTerry, thanks for the great review! Please come visit us at Spitzer Toyota if you need anything else, be it service or sales. Regards, Robert Thomasson, General Manager, (877) 735-3855
Paula K. Reiland
by Ilovemycar2_ on 12/07/2016Everyone is very professional and the service department is excellent. It is a very good dealership and I would definitely recommend it.Thank you for your kind words. We feel our service department is what makes Spitzer Toyota special. Reviews like yours help us to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, Robert Thomasson, General Manager, (877) 735-3855
Service
by AMCarol on 11/26/2016updated 12/05/2016I was welcomed, made comfortable and kept up to date by Victoria. She explained all necessary repairs to me. Thank you.We appreciate the kind words, Carol. We look forward to seeing you again in the future! Regards, Robert Thomasson, General Manager, (877) 735-3855
My Experiece at Spitzer Toyota Pittsburgh
by Almann1 on 12/04/2016Doug K & Ben from finance worked with my wife and I to our satisfaction and beyond...which I have never seen from any other dealership. I have bought cars since the '80's.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again here at Spitzer Toyota! Regards, Robert Thomasson, General Manager, (877) 735-3855
Toyota_services
by Xiao_Man on 12/03/2016Good and faster services. I like the appointment system which faster with reminder. Shoutbus drivers are also very friendly and nice service. Thanks!We appreciate the kind words. We look forward to seeing you again here at Spitzer Toyota. Regards, Robert Thomasson, General Manager, (877) 735-3855
Spitzer friendly
by LawrenceSD on 11/30/2016The friendly atmosphere with the staff and the overall surroundings. The entertainment and refreshments provided were really appreciated by myself and wife.We appreciate the kind words, Lawrence. We look forward to seeing you again in the future! Regards, Robert Thomasson, General Manager, (877) 735-3855
Jane Kart
by Janekart on 11/18/2016updated 11/30/2016Prompt service. The people at the desk were extremely nice and attentive. The waiting room was clean and comfortable. The car was washed.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Regards, Robert Thomasson, General Manager, (877) 735-3855
Friendly
by justinearusso on 11/30/2016Staff is always friendly and helpful. This is my second Prius from Spitzer and I will definitely be returning for future service and vehiclesWe appreciate the kind words, Justine. We look forward to seeing you again in the future! Regards, Robert Thomasson, General Manager, (877) 735-3855
Car inspection/1 year checkup
by darlene60 on 11/21/2016Everyone was friendly and knew what they were doing. It was very quick. The waiting area was clean and very bright.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Regards, Robert Thomasson, General Manager, (877) 735-3855
15,000 miles check up
by racquelmm on 11/11/2016updated 11/21/2016The service was efficient. It was on time. People were courteous and knowledgeable about their jobs. They are also very friendly.Racquel, thank you for sharing this great feedback with us.We feel our service department is what makes Spitzer Totota special.Reviews like yours help us to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit.We look forward to seeing you for your next service appointment! Regards, Robert Thomasson, General Manager, (877) 735-3855
Maintain
by Susanll on 11/09/2016updated 11/21/2016Fast, efficient. The man that helped me in service was very informative. He was very soft spoken and made me feel valuedThank you for taking the time to write this review of Spitzer Toyota. I am pleased to hear that our staff was able to provide an efficient and overall positive experience. Regards, Robert Thomasson, General Manager, (877) 735-3855
Satisfied maintenance visit
by CWG1094 on 11/02/2016updated 11/17/2016Great service from start to finish. I waited for my 40K checkup and airbag recall fix. They said I would be out in 2.5 hours and I was! Friendly, clean and complete work. Kudos to all.Thank you so much for taking the time to write this great review of Spitzer Toyota! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Regards, Robert Thomasson, General Manager, (877) 735-3855
Volvo S60
Volkswagen Tiguan
Toyota Tacoma
Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Regards, Robert Thomasson, General Manager, (877) 735-3855
by dealerreply on 03/01/2017