Spitzer Toyota Monroeville

4710 William Penn Hwy, Monroeville, PA 15146

Today 9:00 AM - 9:00 PM

Sunday

closed

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Customer Reviews of Spitzer Toyota Monroeville

Review type:

Overall rating

4.9

(1825 reviews)

Customer recommendations:

Yes (120)|No (2)

Write a review: Sales | Service

Understanding the needs of customers

by William Aul on 06/04/2025

Pleasant and more than happy to accommodate you in shopping for a certified used car. Great job Tyler Seddon, hope to deal again in future with you.

Thank you for your positive review, William! Providing top-notch service is so important to us, and we are glad that Tyler's efforts met your satisfaction. Congratulations on your new ride! We wish you safe travels and we hope for an opportunity to work with you again.
by Spitzer Toyota Monroeville on 06/09/2025

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1825 reviews

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30 month service
5 out of 5 starsby Diane on 05/01/2019
updated 05/08/2019
Honest evaluation of what needed to be done. Only had to wait one hour. Nice personnel.
- Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Robert Thomasson, General Manager, (877) 735-3855
  by Spitzer Toyota Monroeville on 05/09/2019
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Mrs
5 out of 5 starsby Kimberly on 05/01/2019
updated 05/08/2019
Service advisor was great
- Thank you for the positive review, Kimberly and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Robert Thomasson, General Manager, (877) 735-3855
  by Spitzer Toyota Monroeville on 05/09/2019
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Spitzer is Spectacular!!!
5 out of 5 starsby Barbara on 05/01/2019
updated 05/08/2019
the people are so nice, and when I leave there my car runs great.
- Thank you so much, Barbara! It is truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
  by Spitzer Toyota Monroeville on 05/09/2019
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Oil Change
5 out of 5 starsby Steven on 04/29/2019
updated 05/07/2019
The friendliness of the service advisers
- Steven, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Robert Thomasson, General Manager, (877) 735-3855
  by dealerreply on 05/07/2019
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Spitzer rating
5 out of 5 starsby John on 05/05/2019
On time and no problems
- John, thank you for reviewing your experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
  by dealerreply on 05/06/2019
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Service at Spitzer Toyota , Monroeville , Pa.
5 out of 5 starsby Mary on 05/04/2019
Friendly staff and ease of drop off and pick up.
- It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
  by dealerreply on 05/06/2019
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Very good dealer service
5 out of 5 starsby Jarrett on 05/03/2019
Very easy to get into the service area and very helpful staff.
- Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Robert Thomasson, General Manager, (877) 735-3855
  by dealerreply on 05/06/2019
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Rating
5 out of 5 starsby Ann on 05/02/2019
Doug the salesperson was very nice and knowledgeable about the vehicle. He treated us very well and answered all questions thoroughly.
- Ann, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Robert Thomasson, General Manager, (877) 735-3855
  by dealerreply on 05/02/2019
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April 24, 2019 Car Maintenance
5 out of 5 starsby Lynette on 04/25/2019
updated 05/01/2019
The way I was approached when I entered the car area and also when I entered the building.
- We appreciate the kind words! We look forward to seeing you again in the future! best, Robert Thomasson, General Manager, (877) 735-3855
  by dealerreply on 05/03/2019
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Ask for Brian!
5 out of 5 starsby Ashley on 04/30/2019
I came in looking to trade in my car not knowing what I could afford and that was one I was put in contact with Brian Johnston. Brian was so unbelievably helpful and showed me 4 cars he thought would work best for me and broke down each one… price wise until I finally (after 2 whole days) decided on the one I liked. Brian was so patient with me and didn’t try and push a sale on me but I genuinely wanted me in the best car for my lifestyle. I’m a Toyota customer for life!
- Thank you for your great review, Ashley! We're glad to have Brian on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Robert Thomasson, General Manager, (877) 735-3855
  by dealerreply on 04/30/2019
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Great Service
5 out of 5 starsby George on 04/23/2019
updated 04/29/2019
They were pleasant and fast with services
- We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
  by dealerreply on 05/02/2019
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Inspection
5 out of 5 starsby Janet on 04/29/2019
My service representative went out of his way to help me get a current copy of the insurance card. I had some expired ones. He called them and had them email it and then printed it. Very grateful!
- Janet, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Robert Thomasson, General Manager, (877) 735-3855
  by dealerreply on 04/30/2019
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Appt
5 out of 5 starsby Melissa on 04/27/2019
Quick service and easy and available appointments
- We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Robert Thomasson, General Manager, (877) 735-3855
  by dealerreply on 04/29/2019
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Efficient check-in process
5 out of 5 starsby Daniel on 04/27/2019
waited on promptly
- I'm pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
  by dealerreply on 04/29/2019
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Comfortable place to buy a new car!
5 out of 5 starsby Joshua on 04/29/2019
No pressure sales. Published prices. Helpful and knowledgeable salesperson. Highly recommend.
- Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Robert Thomasson, General Manager, (877) 735-3855
  by dealerreply on 04/30/2019
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Positive experience
5 out of 5 starsby Cheryl on 04/26/2019
It was a professional and quick experience
- Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Robert Thomasson, General Manager, (877) 735-3855
  by dealerreply on 04/29/2019
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Service and inspection
5 out of 5 starsby Keith on 04/26/2019
Excellent customer service
- Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Thomasson, General Manager, (877) 735-3855
  by dealerreply on 04/29/2019
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First service at Spitzer
5 out of 5 starsby Dennis on 04/26/2019
The appointment to the first service for highlander 2019 was timely performed as promised! James was, as always, very professional!
- Thank you so much for your review, Dennie! Happy customers are our goal and our mission at Spitzer Toyota Monroeville, and it's exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don't hesitate to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855
  by dealerreply on 04/26/2019
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Takata Airbag Service
5 out of 5 starsby PaulG on 04/26/2019
Deana Hicks is the reason to go to Spitzer Toyota Service. Her personality, continued friendship, and follow up are unparalleled in the automotive industry.
- Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Best, Robert Thomasson, General Manager, (877) 735-3855
  by dealerreply on 04/26/2019
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10,000 Mile/12 Months Maintenance
4 out of 5 starsby Hemasree on 04/19/2019
updated 04/25/2019
The service of the rep, Jennine
- Thanks for the great rating, Hemasree. We're pleased that everything went well for you. Best, Robert Thomasson, General Manager, (877) 735-3855
  by dealerreply on 04/26/2019
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Dealership more like a friendship!!
5 out of 5 starsby Roberta on 04/19/2019
updated 04/25/2019
Everyone is so helpful and friendly!! I visit almost every Sat for a car wash and I feel like "family" lol.
- Thank you so much for taking the time to share your kind words about your experience at Spitzer Toyota Monroeville! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything be it sales or service! Best, Robert Thomasson, General Manager, (877) 735-3855
  by dealerreply on 04/26/2019
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