Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Understanding the needs of customers
Just bought the RAV4 hybrid xle
by Adam on 05/29/2019updated 06/06/2019The salesman was great and so was the finance manager. They were quick and got me exactly what I wantedThank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Best, Robert Thomasson, General Manager, (877) 735-3855
Regular Scheduled Maintenance
by Jan on 06/05/2019Lady and gentleman usually working the service desk are very courteousThank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Best, Robert Thomasson, General Manager, (877) 735-3855
Great Service
by Janet on 06/05/2019Service Advisor is always pleasant and very knowledgeable.Hi Janet and thanks for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Great service
by Timothy on 06/05/2019Friendly staff, thorough investigation of the car and its possible issues.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Robert Thomasson, General Manager, (877) 735-3855
In and out, pretty good.
by Russ on 05/28/2019updated 06/03/2019Quick and easy.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Robert Thomasson, General Manager, (877) 735-3855
5star
by Patrick on 05/27/2019updated 06/03/2019Quick and friendly serviceThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Oil change and tire rotation.
by Diana on 05/27/2019updated 06/03/2019Every one is very friendly and understand your needs, and there don’t push anything on you,We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855
Friendly service
by Sheria on 05/26/2019updated 06/03/2019The friendly customer service they always make you feel like an old friend.Thank you so much for taking the time to share your kind words about your experience at Spitzer Toyota! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Robert Thomasson, General Manager, (877) 735-3855
Our sales consultant, Nick made this a great experience
by Will on 05/26/2019updated 06/03/2019Nick Livingstone was an excellent consultant. I don’t use the word salesperson because I never felt like he was “selling” or pressuring me. Nick simply explained my options, spent plenty of time with me, was extremely patient and made me… feel like I was the only customer he had that day. Nick is extremely professional and a tremendous asset to the Spitzer team. Great dealership - this is our second purchase here and we will always come back.It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Spitzer Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855
VerHill 2019 Highlander
by Douglas on 05/28/2019updated 06/03/2019Straight forward with no sales pressure. Gave me best price up front rather than back-n-forth negotiations which I hate.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer is Great!
by Kristen on 06/03/2019Everytime I have come to Spitzer for a maintenance check, I have received assistance from Jake Beruh. HE IS AMAZING!!!!! Seriously - he is the reason that I keep coming back. His quality service, assistance & friendliness is over the top… amazing. I dont know how much you pay him, but you should pay him more!Thank you for the wonderful review! It is great to know that Jake's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Robert Thomasson, General Manager, (877) 735-3855
Gina S
by Gina on 06/01/2019The knowledge of the vehicle by the salesman the quick process to purchase the vehicle. The friendliness of my salesman Rudy.Thank you for the great review. Please<reviewer first="" name=""> come visit us if you need anything else, be it service or sales. Best, Robert Thomasson, General Manager, (877) 735-3855</reviewer>
My experience
by Mark on 06/01/2019It was a fast transaction And everyone was very friendlyIt is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Robert Thomasson, General Manager, (877) 735-3855
service review
by Emery on 06/01/2019the problem was diagionised and a price to fix problem was determined , parts were ordered and work was completed when promised!Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Robert Thomasson, General Manager, (877) 735-3855
service experience
by Daniel on 05/25/2019updated 06/03/2019courtius and timly serviceWe can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Robert Thomasson, General Manager, (877) 735-3855
Friendly staff Fast sevice
by Craig on 05/31/2019Fast and very friendly serviceWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Excellent customer service
by Al on 05/31/2019The salesman, Ken Mashraky, was excellent. He went above and beyond to make the sales process as pleasant as possible. More importantly, I felt I could trust him to present an honest proposal. I would send my friends and family to Ken.Al, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Ken went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Recent Service
by John on 05/23/2019updated 05/29/2019Overall an excellent experience.Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an efficient and overall positive experience. Best, Robert Thomasson, General Manager, (877) 735-3855
Car Inspection and Emission.
by Roian on 05/22/2019updated 05/29/2019Easy check in and I can leave my car and know it will be completed in a day.Roian, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Spitzer Toyota Monroeville satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Best, Robert Thomasson, General Manager, (877) 735-3855
Rav 4 purchase
by Linda on 05/28/2019Great salesman- very helpful and patientThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Highly reccomended
by Jake on 05/28/2019My salesman was awesome and the whole process was quick and easyJake>, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Robert Thomasson, General Manager, (877) 735-3855
Volvo S60
Jeep Compass
Volvo XC40
Thank you for your positive review, William! Providing top-notch service is so important to us, and we are glad that Tyler's efforts met your satisfaction. Congratulations on your new ride! We wish you safe travels and we hope for an opportunity to work with you again.
by Spitzer Toyota Monroeville on 06/09/2025