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Customer Reviews of Spitzer Toyota Monroeville

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1824 reviews
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  • Great Service

    5 out of 5 starsby Sean on 09/03/2019

    Josh was very easy to deal with and very knowledgeable with the vehicle. Jason, the sales manager, was very thorough in going through the paperwork details, and Kyle, the finance manager, was quick and to the point in completing the paperwork.
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855

      by Spitzer Toyota Monroeville on 09/04/2019

  • Feedback

    5 out of 5 starsby Kelly on 09/02/2019

    Fast, willingness to work with my budget
    • We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

      by Spitzer Toyota Monroeville on 09/04/2019

  • New Car Buying experience

    5 out of 5 starsby Jennie on 09/02/2019

    My salesmen Jamie Benson and Doug M. were the absolute best, personal and knowledgeable sales people I have ever dealt with and truly made my experience buying a car top notch.
    • We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Robert Thomasson, General Manager, (877) 735-3855

      by Spitzer Toyota Monroeville on 09/04/2019

  • Great overall experience!

    5 out of 5 starsby Nicole on 08/30/2019

    My salesman Nick was very knowledgeable and helpful during the process of finding me the vehicle I wanted and also making sure it was within my budget. Also, Kyle who took care of my financing went above and beyond to be sure to get me affordable payments. Both of them were funny as well, which made the experience more enjoyable.
    • This review truly made our day, Nicole! Thank you so much for taking the time to let us know you enjoyed your experience. Best, Robert Thomasson, General Manager, (877) 735-3855

      by Spitzer Toyota Monroeville on 09/01/2019

  • Great experience

    5 out of 5 starsby Brenda on 08/29/2019

    Appreciated getting good offer instead of having to play games. Advice on extended warranty was appreciated--didn't feel like it was to generate more money.
    • It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by.

      by Spitzer Toyota Monroeville on 08/30/2019

  • Great Service, even better people

    5 out of 5 starsby Jim_Corcoran on 08/22/2019
    updated 08/29/2019

    Deana the service advisor was amazing and I feel the service technician did everything he could to minimize the cost of all the repairs I needed as much as possible (I have a 2007 Tacoma, and being an older vehicle, it needed quite a bit this time).
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855

      by Spitzer Toyota Monroeville on 08/30/2019

  • Toyota Hylander Limited Platinum

    5 out of 5 starsby Stephanie on 08/28/2019

    Walked in the building, Ken greeted me, I told him what we wanted and he had a deal in no time. Ken was not pushy and worked with us to get the numbers where we needed! It was a one day done deal.
    • We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Robert Thomasson, General Manager, (877) 735-3855

      by Spitzer Toyota Monroeville on 08/28/2019

  • Positive service experience

    5 out of 5 starsby Elaine on 08/27/2019

    Appts are on time; have confidence in mechanics knowledge & abilities; Charles @ front desk has always been helpful, informative, and very pleasant. Every service visit has been a positive one. Thanks!
    • We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

      by Spitzer Toyota Monroeville on 08/28/2019

  • Spitzer Service Department the BEST!!

    5 out of 5 starsby Walter on 08/20/2019
    updated 08/26/2019

    Deana was very thorough and professional. She processed me in quickly, and maintenance work took less time than I expected. It was a very busy Saturday and Deana was cool and calm throughout.
    • Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Robert Thomasson, General Manager, (877) 735-3855

      by Spitzer Toyota Monroeville on 08/27/2019

  • Oil Change and Rear Break Estimate. Replacement of cabin filter.

    4 out of 5 starsby Sam on 08/22/2019

    Fast turn around. Curteous and helpful Service Manager.
    • We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Robert Thomasson, General Manager, (877) 735-3855

      by Spitzer Toyota Monroeville on 08/22/2019

  • Ms

    5 out of 5 starsby Charita on 08/15/2019
    updated 08/22/2019

    Everyone was very attentive and polite
    • We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

      by Spitzer Toyota Monroeville on 08/22/2019

  • My visit to Spitzer Dealershop

    5 out of 5 starsby John on 08/18/2019

    Timely check in, courteous persons to deal with, kept me in touch as procedure occurred, was given a detailed explanation of the services an the charges, and gave me a detailed plan to set up my state inspection in September.
    • Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Robert Thomasson, General Manager, (877) 735-3855

      by Spitzer Toyota Monroeville on 08/22/2019

  • Fast and efficient

    5 out of 5 starsby Sally on 08/14/2019
    updated 08/21/2019

    I liked the quickness and efficiency in which you processed the car in and how fast you serviced it. And, friendly!
    • Thank you for the feedback, Sally! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Robert Thomasson, General Manager, (877) 735-3855

      by Spitzer Toyota Monroeville on 08/21/2019

  • Highly Satisfied

    5 out of 5 starsby James on 08/14/2019
    updated 08/21/2019

    The young man that checked me in was extremely courteous and the work was completed within the time that he said.
    • Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Robert Thomasson, General Manager, (877) 735-3855

      by Spitzer Toyota Monroeville on 08/21/2019

  • Service Department

    5 out of 5 starsby Lisa on 08/14/2019
    updated 08/21/2019

    The friendliness of your service department. So helpful. You offer the extras that mean so much to people. (Courtesy Shuttle).
    • Lisa, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Spitzer Toyota's Service Department. Best, Robert Thomasson, General Manager, (877) 735-3855

      by Spitzer Toyota Monroeville on 08/21/2019

  • Recent Service Call

    5 out of 5 starsby Greg on 08/12/2019
    updated 08/19/2019

    Good service and a car wash.
    • Greg, we are glad to hear you enjoyed your recent visit to our service department. At Spitzer Toyota, we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Best, Robert Thomasson, General Manager, (877) 735-3855

      by Spitzer Toyota Monroeville on 08/21/2019

  • Good service

    4 out of 5 starsby Pratik on 08/16/2019

    Service is fast . But car inspection cost is high.
    • Thank you for the great feedback, Pratik. Please come visit us if you need anything else, be it service or sales. Best, Robert Thomasson, General Manager, (877) 735-3855

      by Spitzer Toyota Monroeville on 08/18/2019

  • Taco Shopping

    5 out of 5 starsby Cameron on 08/14/2019

    The salesmen weren't pushy and they were very helpful
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

      by Spitzer Toyota Monroeville on 08/14/2019

  • 18 Month Service and Recall

    5 out of 5 starsby William on 08/06/2019
    updated 08/13/2019

    Service desk was very friendly and helpful. Work was completed in a reasonable time and service manager explained what was done and a heads-up for the next service.
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

      by Spitzer Toyota Monroeville on 08/13/2019

  • Maintenance appointment

    5 out of 5 starsby Dorica on 08/06/2019
    updated 08/12/2019

    My advisor was very helpful and friendly. The shuttle driver friendly and kind also.
    • We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Robert Thomasson, General Manager, (877) 735-3855

      by Spitzer Toyota Monroeville on 08/12/2019

  • Satisfied Costumer

    5 out of 5 starsby T on 08/05/2019
    updated 08/12/2019

    They discuss everything before doing anything, and I never feel pressured.
    • We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

      by Robert Thomasson on 08/13/2019


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