Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Understanding the needs of customers
Solid experience at Spitzer
by WPA_Buyer on 09/04/2019Josh was great. Genuine, not pushy, I felt comfortable the whole time. Willing to let me lead and determine which vehicles I'd like to look at.Thanks for the great feedback! We're very happy that Josh was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Great Service
by Sean on 09/03/2019Josh was very easy to deal with and very knowledgeable with the vehicle. Jason, the sales manager, was very thorough in going through the paperwork details, and Kyle, the finance manager, was quick and to the point in completing the… paperwork.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Feedback
by Kelly on 09/02/2019Fast, willingness to work with my budgetWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
New Car Buying experience
by Jennie on 09/02/2019My salesmen Jamie Benson and Doug M. were the absolute best, personal and knowledgeable sales people I have ever dealt with and truly made my experience buying a car top notch.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Robert Thomasson, General Manager, (877) 735-3855
Great overall experience!
by Nicole on 08/30/2019My salesman Nick was very knowledgeable and helpful during the process of finding me the vehicle I wanted and also making sure it was within my budget. Also, Kyle who took care of my financing went above and beyond to be sure to get me… affordable payments. Both of them were funny as well, which made the experience more enjoyable.This review truly made our day, Nicole! Thank you so much for taking the time to let us know you enjoyed your experience. Best, Robert Thomasson, General Manager, (877) 735-3855
Great experience
by Brenda on 08/29/2019Appreciated getting good offer instead of having to play games. Advice on extended warranty was appreciated--didn't feel like it was to generate more money.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by.
Great Service, even better people
by Jim_Corcoran on 08/22/2019updated 08/29/2019Deana the service advisor was amazing and I feel the service technician did everything he could to minimize the cost of all the repairs I needed as much as possible (I have a 2007 Tacoma, and being an older vehicle, it needed quite a bit… this time).Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Toyota Hylander Limited Platinum
by Stephanie on 08/28/2019Walked in the building, Ken greeted me, I told him what we wanted and he had a deal in no time. Ken was not pushy and worked with us to get the numbers where we needed! It was a one day done deal.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Robert Thomasson, General Manager, (877) 735-3855
Positive service experience
by Elaine on 08/27/2019Appts are on time; have confidence in mechanics knowledge & abilities; Charles @ front desk has always been helpful, informative, and very pleasant. Every service visit has been a positive one. Thanks!We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer Service Department the BEST!!
by Walter on 08/20/2019updated 08/26/2019Deana was very thorough and professional. She processed me in quickly, and maintenance work took less time than I expected. It was a very busy Saturday and Deana was cool and calm throughout.Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Robert Thomasson, General Manager, (877) 735-3855
Oil Change and Rear Break Estimate. Replacement of cabin filter.
by Sam on 08/22/2019Fast turn around. Curteous and helpful Service Manager.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Robert Thomasson, General Manager, (877) 735-3855
Ms
by Charita on 08/15/2019updated 08/22/2019Everyone was very attentive and politeWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
My visit to Spitzer Dealershop
by John on 08/18/2019Timely check in, courteous persons to deal with, kept me in touch as procedure occurred, was given a detailed explanation of the services an the charges, and gave me a detailed plan to set up my state inspection in September.Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Robert Thomasson, General Manager, (877) 735-3855
Fast and efficient
by Sally on 08/14/2019updated 08/21/2019I liked the quickness and efficiency in which you processed the car in and how fast you serviced it. And, friendly!Thank you for the feedback, Sally! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Robert Thomasson, General Manager, (877) 735-3855
Highly Satisfied
by James on 08/14/2019updated 08/21/2019The young man that checked me in was extremely courteous and the work was completed within the time that he said.Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Robert Thomasson, General Manager, (877) 735-3855
Service Department
by Lisa on 08/14/2019updated 08/21/2019The friendliness of your service department. So helpful. You offer the extras that mean so much to people. (Courtesy Shuttle).Lisa, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Spitzer Toyota's Service Department. Best, Robert Thomasson, General Manager, (877) 735-3855
Recent Service Call
by Greg on 08/12/2019updated 08/19/2019Good service and a car wash.Greg, we are glad to hear you enjoyed your recent visit to our service department. At Spitzer Toyota, we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Best, Robert Thomasson, General Manager, (877) 735-3855
Good service
by Pratik on 08/16/2019Service is fast . But car inspection cost is high.Thank you for the great feedback, Pratik. Please come visit us if you need anything else, be it service or sales. Best, Robert Thomasson, General Manager, (877) 735-3855
Taco Shopping
by Cameron on 08/14/2019The salesmen weren't pushy and they were very helpfulThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
18 Month Service and Recall
by William on 08/06/2019updated 08/13/2019Service desk was very friendly and helpful. Work was completed in a reasonable time and service manager explained what was done and a heads-up for the next service.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Maintenance appointment
by Dorica on 08/06/2019updated 08/12/2019My advisor was very helpful and friendly. The shuttle driver friendly and kind also.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Robert Thomasson, General Manager, (877) 735-3855
Volvo S60
Jeep Compass
Volkswagen Tiguan
Thank you for your positive review, William! Providing top-notch service is so important to us, and we are glad that Tyler's efforts met your satisfaction. Congratulations on your new ride! We wish you safe travels and we hope for an opportunity to work with you again.
by Spitzer Toyota Monroeville on 06/09/2025