Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Understanding the needs of customers
Excellent Service
by Xichen on 10/14/2019excellent service. nothing complain about it.We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Robert Thomasson, General Manager, (877) 735-3855
Hi Mark and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Jake is a great asset and we're thankful to have him on our team. We appreciate your business! Best, Robert Thomasson, General Manager, (877) 735-3855
Used car in a great condition!
by S on 10/04/2019updated 10/11/2019The used car I bought was great and even though they needed two extra days to detail it, in the end it looked fantastic. Our salesperson did a great job explaining the car and the buying process.Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
Great service tech
by Lisa on 09/30/2019updated 10/09/2019Jake was very professional and explained the items that needed to be done. Thanks JakeHello Lisa and thank you for your kind words! Jake is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Toyota review
by Grace on 10/07/2019Fast and friendly service Jake in the express service counter was fantasticHello Grace and thank you for your kind words! Jake is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Satisfied customer
by David on 10/07/2019Service was completed in a timely manner.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Robert Thomasson, General Manager, (877) 735-3855
Skips review
by David on 10/07/2019Everything. From service tech James to the work that was done. I was pleased with how everything was handled. Just a pleasant experienceWe are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Robert Thomasson, General Manager, (877) 735-3855
5000 mile check and inspection
by Mary on 09/26/2019updated 10/04/2019Quick and efficient. Was ready when they said. Even washed the car.Mary, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Robert Thomasson, General Manager, (877) 735-3855
Great experience!
by James on 09/25/2019updated 10/02/2019Great experience! Spitzer has a shuttle that will take you to shopping and restaurant areas of Monroeville and come back for you when your vehicle is ready!Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Customer Survey
by Jeffrey on 09/22/2019updated 10/02/2019Keven Doyle is really helpful in finding what’s wrong with my carThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Good work
by Clinton on 10/02/2019The service personnel worked with me for a positive solution.Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Robert Thomasson, General Manager, (877) 735-3855
Great Service
by Derrick on 09/21/2019updated 09/30/2019I liked how polite, kind, and attentive Charles was. It was my first time dropping my car off for service and everything was completely taking care of.Hi Derrick and thanks for the great feedback! We're very happy that Charles was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Robert Thomasson, General Manager, (877) 735-3855
A+++++
by David on 09/18/2019updated 09/26/2019Smooth fast experience.We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
good job
by Jeffrey on 09/26/2019great service, convenient schedulingThank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, Robert Thomasson, General Manager, (877) 735-3855
Great service department!
by Diana on 09/25/2019Everything! Your service department and staff are the best. The staff is friendly and welcoming. I have never had this experience at any other dealer before. It’s easy to schedule and the work is done promptly. Thank you for providing… such good service!Diana, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Spitzer Toyota's Service Department. Best, Robert Thomasson, General Manager, (877) 735-3855
First class.
by Barbara on 09/17/2019updated 09/23/2019Professional and informative.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Robert Thomasson, General Manager, (877) 735-3855
Appreciate the professional manner
by Douglas on 09/15/2019updated 09/23/2019Once again, your service department was able to book an appointment for me on short notice, as well as finishing the job in a timely fashion. I certainly appreciate the professional manner in which my service needs are always met.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Robert Thomasson, General Manager, (877) 735-3855
Thanks
by Jeffrey on 09/23/2019Helpful and thorough throughout the sales processThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Great Dealership with Patience and Respect
by Domenic on 09/22/2019Matt Fuller was awesome. He worked with me and understood my needs. He also was patient as we arrived to an acceptable deal.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
15,000 mile check
by Ivory on 09/13/2019updated 09/20/2019James helped me the day off my appointment and was fast, very nice and also told me about the tire sale next month, which is very helpful because I'll be needing tires soon.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Robert Thomasson, General Manager, (877) 735-3855
Used Vehicle Purchase
by Steve on 09/14/2019updated 09/20/2019relaxed, clean, and pertaining to Doug and Kyle whom I interacted with the most were both excellent and professional in every aspect of the experience.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, Robert Thomasson, General Manager, (877) 735-3855
2019 Toyota Highlander
by Mike on 09/19/2019efficient, good communicationThank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Robert Thomasson, General Manager, (877) 735-3855
Volvo S60
Jeep Compass
Volkswagen Tiguan
Thank you for your positive review, William! Providing top-notch service is so important to us, and we are glad that Tyler's efforts met your satisfaction. Congratulations on your new ride! We wish you safe travels and we hope for an opportunity to work with you again.
by Spitzer Toyota Monroeville on 06/09/2025